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“Consistently great service and atmosphere and good food”

Clubhouse Restaurant @ Millbrook
Ranked #20 of 42 Restaurants in Arrowtown
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Invercargil, New Zealand
Level 5 Contributor
91 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Consistently great service and atmosphere and good food”
Reviewed March 30, 2011

We ate lunch again recently at the Hole-in-One Cafe. As always the staff were friendly and helpful. The surroundings here are gorgeous and the food, coffee and wine is always good too.

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Brettsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Visitor rating
    33
    17
    4
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Waimauku, New Zealand
Level 1 Contributor
4 reviews
4 restaurant reviews
“Great views, but terrible service!”
Reviewed March 28, 2011

Went here for lunch. Rather standard fare. Service was absolutely terrible with staff putting on "airs and graces", not a good look to be calling people old enough to be your mother "young lady", nor calling out to one table who were moving, "oh darlings, there's a table here", when that's the table they had just moved from as it was too hot.
Also leaning across the front of people to serve others at the table their food or drinks also not acceptable.
We also waited some 30 minutes for coffee's and when we asked what the story was, were told they wouldn't be long. After another 15-20 minutes we had had enough and cancelled the order and left. We suspect they were serving walkin orders before seated customers.
Would unfortunately not go back. Venue was great, but staff need some major training.

  • Visited March 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SimoneFr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queenstown, New Zealand
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Hole in One - Cafe - A comedy of Error”
Reviewed December 22, 2010

As a local I took my visiting family to Millbrook to show of the facilities. I wanted to give the Hole in One Cafe another chance after receiving a semi frozen lunch with a hair in it 6 months ago. So here's for second chances...I love that Queenstown has staff from all over the world enjoying their OE and their work but when 5 staff stand and talk and giggle for 10 mins inside while we, 1 of 3 tables sit with no water no menus no attention its a bit much. I finally stood up and someone wiping a table said can I get you anything??? ummm......everything!!!

To cut a long story short from there, some drinks never arrived, we asked for the sauce that was supposed to be with the meal..we got a jug of water instead, drinks were served across the face of the person that was talking at the table, we watched as they served our meal to the "other" table who started nibbling on it then they just picked it up and gave it to us!!

The last laugh was when they had missed some drinks of our bill, their employees would be so proud, Bill - $150, 1 pizza, 1 salad, 1 steak sandwich, 5 drinks and appalling half awake service...gutted the hair was less frustrating.

    • Value
    • Atmosphere
    • Food
Helpful?
Thank cazoz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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