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“Absolutely amazing”
Review of Millbrook Resort

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Millbrook Resort
Ranked #1 of 5 Hotels in Arrowtown
Certificate of Excellence
Reviewed June 27, 2014 via mobile

We stayed at Millbrook for 3 days with the winter package special, couldn't ask for more, the resort is simply amazing, breath taking view of snow mountains surrounded, beautiful golf courses, lakes, ponds etc, the Millhouse Restaurant is one of the best fine dinning I've ever been, the breakfast was great, not only you get buffet, but also A La Carte to choose from, not to mention the staff there are so friendly and helpful, the free shuttle bus service to Queenstown worked really well for us too. There are not many people staying while we were there, making the place even more quiet and peaceful. Thanks Millbrook, we have truely enjoyed our stay, will be back!

Stayed: June 2014, traveled as a couple
1  Thank Yue Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded July 4, 2014

Dear Yue,

Thank you for taking the time to share your Millbrook experience. It was very pleasing to read how much you enjoyed your recent Winter escape with us. From our stunning surrounds through to the culinary delights of the Millhouse restaurant, I was glad to hear you enjoyed a lot of what makes Millbrook special. I have shared your feedback with our team and please know it was very much appreciated. Of course we are glad to hear you are looking to return and we certainly look forward to welcoming you back to enjoy more of what makes MIllbrook special.

Best regards,

Martin Hamilton, Hotel Manager

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Reviewed June 27, 2014

We have stayed at Millbrook several times over the years and it never ceases to amaze me how they are able to consistently deliver a high quality service.

Our booking was easy and check in no bother. Front desk staff were courteous and helpful, showing us to our room and going through all the particulars with us.

The room was clean and comfortable. They are spacious rooms, well furnished. The beds are a delight, HUGE and very comfortable. And I always love the bathrooms with the gorgeous big tub and separate shower. Nice to always have the toilet separate too.

I did have a problem using the Internet access in my room. It was difficult to log on. But the IT guy worked to fix the problem and my bill was adjusted accordingly with no questions or hassles.

We dined at the Mill House restaurant and had a lovely meal.

Will be back.

  • Stayed: January 2014, traveled as a couple
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Thank bluegoldhighlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded July 4, 2014

Dear Guest,

Thank you for taking the time to share your Millbrook experience. It is always nice to hear from our regular guests and it was great to know that we have consistently delivered a high standard of service to you in all areas. Thank you for your support and positive review. We look forward to being able to welcome you back again in the near future.

Kind regards,

Martin Hamilton, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2014

Millbrook resort is one of the most beautiful, high class, high quality places we have ever stayed. Nothing was a problem for the staff - they helped in any ways which they could and were very friendly.

The room (we were in a 1 bedroom suite) was just incredible. So very, very comfortable. bed and linen were extremely high quality ensuring a great night sleep. With a nice fire going, it just made the whole experience so cosy.

Dinner was at the onsite cafe/restaurant, and was very high quality with a reasonable price.

There were also a number of play areas for kids, and plenty of areas to walk and feed the ducks.

The only bad side about Millbrook was leaving. We didn't want to - we would certainly make it a place to unpack the bags and stay longer.

  • Stayed: June 2014, traveled with family
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Thank Matt74_AU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded July 3, 2014

Dear Matt,

Thank you for sharing your Millbrook experience with the TripAdvisor community. What a great review! It was very pleasing to know how much you enjoyed the resort and our team's service and hospitality during your recent stay with us. Thank you for your kind words and please be assured it was our pleasure looking after you. We look forward to being able to welcome you back to enjoy more of what Millbrook has to offer.

Best regards,

Martin Hamilton, Hotel Manager

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Reviewed June 26, 2014

Went for a lovely weekend get away. Lovely quiet rooms, beautiful landscaping, friendly staff. It was convenient to Arrowtown and we enjoyed visiting art galleries and listening to a lovely concert. The food was good (although not great), but the ambiance was lovely.

  • Stayed: November 2013, traveled as a couple
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Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded July 3, 2014

Dear Guest,

Thank you for sharing your Millbrook experience. It was nice to read that you enjoyed a relaxing weekend away with us last year and were able to enjoy a lot of what Millbrook and Arrowtown have to offer.

We look forward to the opportunity of welcoming you back in future.

Best regards,

Martin Hamilton, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014

The Millbrook Resort is by far and away the best resort of its kind that I have ever had the pleasure of staying at. My partner and I plus daughter and son in law had the pleasure of staying there for five nights (all too short) the week before last, in a two bedroomed Hotel Villa. Unlike most websites, brochures and the like, the pictures you see on The Millbrook website are exactly what you get and from the very moment you walk into the villa with the fire making it nice and snug, you can`t help but fall in love with the place.
The staff, to a man/woman, were also a credit to the Resort, and nothing was ever too much trouble. Whilst we were there The Hole in One and The Kobe dining options were closed, but the food on offer, and the service in The Clubhouse was everything we could have asked for. We also had the pleasure of playing 18 holes of golf which again was an absolute delight with a state of the art buggy at our disposal and next to no one else on the course. We obviously picked the right week as I`m sure as the winter gets colder (and whiter), the Resort will get busier and busier.
Whilst it may be on the other side of the world from where myself and my partner live, if we ever revisit New Zealand, as we surely will, The Millbrook will be on our itinerary.

Peter & Linda

Room Tip: We were in Room 246 and the view was sensational from both the front and the back of the Villa.
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  • Stayed: June 2014, traveled with family
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Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded July 3, 2014

Dear Peter & Linda,

Thank you for taking the time to share your Millbrook experience. It was very pleasing to read that you both enjoyed your stay with us and were able to experience a lot of what we think makes Millbrook special in that time. Especially glad to hear that you enjoyed the Golf course in one of our Golf carts featuring our new Golf Pilot GPS system. We are excited about the extra services and enjoyment these systems will add to our guests golfing experience.

Thank you for your support and positive review. Nice to know that if you return to New Zealand, you will return to us. We look forward to opportunity of welcoming you back.

Kind regards,

Martin Hamilton, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

Greeted by a lovely lady at reception who explained everything's me and was very attentive especially when I said I was happy to find my own way to my room, rather than the porter showing me. She then calld my room to make sure I had made it! Nice touch.

Room is spacious and well appointed. Free Internet was a nice unexpected touch. Very well decorated and would be a fantastic place to stay for a week,rather than just a night.

Will be back. Amazing!!!

Room Tip: Get the porters to show you to your room as it is pretty dark finding your way on your own.
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  • Stayed: June 2014, traveled on business
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Thank RoseandTrevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded June 22, 2014

Dear Rose & Trevor,

Thank you for taking the time to share your Millbrook experience. We were of course glad to hear it was a positive one and that you didn't want to leave. With so much on offer we definitely agree a longer stay is called for. We look forward to welcoming you back to the resort in the near future.

Kind regards,

Martin Hamilton, Hotel Manager

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Reviewed June 21, 2014

In May I surprised my husband with a birthday celebration to Queenstown. Booked a one bedroom villa and it was really lovely, the underfloor heating was on in the room so first impressions of Millbrook were fantastic. The weather was very cool but you wouldn't have known it from the room. The room and decor was lovely with a very spacious bedroom and ensuite bathroom off the living kitchen area. The service we received was excellent and made use of the free shuttle service to and from Arrowtown for one of our evening meals, the young girl who took us was a Southlander and we found were very bubbly and friendly. We used one of the outdoor hot pools even though there was light rain it was quite lovely sitting in the heat and romantic. Would certainly like to return at another time, maybe during the summer. We had a rental car but you wouldn't actually need one as the shuttle will also take you to Quuenstown and return free and for a small fee will do a pick-up and drop off from the airport.

  • Stayed: May 2014, traveled as a couple
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Thank Rayner4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded June 22, 2014

Dear Guest,

Thank you for your review detailing your Millbrook experience. I was very pleased to hear you were able to enjoy a lot of what Millbrook has to offer from our luxurious and warm accommodation through to a nice soak in the jacuzzi. Great to hear that our team also provided an excellent level of service. Renee from our Front Office department was especially pleased to know that you enjoyed her hospitality. Nice to know that you are looking to return in Summer which provides yet more opportunities to enjoy what both the resort and the local area have to offer.

We look forward to welcoming you back.

Kind regards,

Martin Hamilton, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millbrook Resort

Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arrowtown
Price Range: $205 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Millbrook Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Named New Zealand’s Top Hotel for three consecutive years at The TripAdvisor Travellers Choice Awards, as well as New Zealand and Oceania’s Leading Golf Hotel at the inaugural World Golf Awards in 2014, Millbrook Resort is the definition of five star luxury. Set across 500 acres of Central Otago countryside, with lush green fairways, rolling hills and gentle babbling streams, the resort offers a complete escape, just twenty minutes from ‘adventure capital’ Queenstown. The Resort encompasses a 175 room five star hotel, offering a variety of luxurious studios and suites, two bedroom villas, two, three and four bedroom cottages, and Fairway Homes, all designed to capture the history of the resort, the surrounding views of the golf course and mountains, and with complete privacy in mind. As co-hosts of the BMW New Zealand Open for 2014 and 2015, Millbrook Resort is celebrated for a bucket-list-inspiring 27 hole championship golf course, acclaimed restaurants, an award winning day spa, a comprehensive health and fitness centre, multiple conference venues and facilities, and a wide range of onsite activities which allow guests to stay and play for days without even leaving the resort. All in-house guests can enjoy complimentary Wi-Fi, preferential green fees, and access to our health and fitness centre. Just a two minute drive from historic Arrowtown, fifteen minutes from Queenstown International Airport, and twenty minutes from Queenstown, Millbrook also provides a free shuttle service to/from Arrowtown and Queenstown so guests can enjoy all that the area has to offer. Millbrook Resort sets the standard for romantic getaways, golfing holidays and relaxing retreats – with a round of golf, lunch at The Hole in One cafe, a signature massage, and an evening at the award winning Millhouse Restaurant or Japanese inspired Kobe Cuisine, just one of the many ways to spend a day at Millbrook Resort. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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