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“wonderful location”
5 of 5 bubbles Review of Millbrook Resort

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Millbrook Resort
Ranked #1 of 5 Hotels in Arrowtown
Certificate of Excellence
Cobham, United Kingdom
Level Contributor
334 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
“wonderful location”
5 of 5 bubbles Reviewed August 20, 2008

All the hotels we saw in Queenstown were noisy and in the thick of things - you could be in a small town anywhere. But the Millbrook was wonderful. Ok its a 15 minute drive to queenstown but worth every second. Its set in huge grounds so no traffic noise. its lovely walking around the grounds, by the streams, lake etc and just down the road from Arrowtown (hotel operated free bus) , a small town where there are shops and restaurants. Hotel staff are brilliant - really friendly and helpful - organised tours for us when we wanted them (the fjords are just too far to drive yourself in a day - leave it to the bus driver but get one of the smaller tours)although we hired a car for the week so we could get off the beaten track.We stayed in one of the villa apartments and it was HUGE, beautifully furnished, light and airy, clean - in fact faultless, and we have been around! It had 2 bedrooms, large dining room and lounge and 2 large bedrooms and ENOURMOUS bathrooms. But the real news was the HUGE outside balcony which was actually a large deck with room for a large table, chairs and much more space. We were blessed with idyllic weather and every night we made cocktails then phoned for room service which arrived promptly on a motorised golf cart still piping hot and nicely presented. You can order from the room service menu OR off the main menus of the 3 hotel restaurants. We watched the sun set behind the mountain in front of us each evening and thought we were in heaven. Oh to be there now!

  • Liked — rooms with a view!
  • Disliked — nothing
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merionvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 8, 2008

Millbrook was fabulous! We walked into our room to a roaring fire, huge bed, big bath and room service. What more do you need for a romantic break?!
We had a couples massage which was great too.
The only downside was an arrogant therapist but we didnt allow her to spoil our stay.

  • Liked — fireplace!
  • Disliked — The buildings are quite far apart if its raining or too cold
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank shellywelly45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed May 25, 2008

We recently stayed 5 nights at Millbrook, near Arrowtown.
We found our overall experience to be excellent. The accommodation while not 5 star in my opinion was excellent. The included buffet breakfast was sumptuous and plentiful. The evening dinners we experienced in the restaurant were very good although we found the menu a little limited. My wife enjoyed a massage at the spa very much and I found the golf course very much to my liking. Overall we found the staff to be very polite and helpful. A truly relaxing few days at Millbrook.

  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dpk58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 24, 2008

we arrived christmas day 2007 and we had the most magnificant stay.
the service was fantastic and the staff were friendly.
All staff were helpfull and made the holiday one to remember( for all the right reasons).
the fireworks from the hotel on New Years Eve were spectacular.
free bus service to arrowtown and queenstown.
My daughter and i loved walking around the grounds of Millbrook. this was our second trip there and we will definatly be back !!!

Stayed December 2007
Helpful?
2 Thank skm52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed April 8, 2008

We arrived at Millbrook and booked a suite. We were told to return in 45 minutes. We had lunch and returned 1.5 hours later only to be mucked around and told we had previously been given the wrong info. and our rooms were not ready. We returned twice only to be fobbed off with no appolgy or satisfactory explanation. We ended up leaving and staying at Arrowfield resort very close by with magnificent accommodation. These people need to lift their game for the prices they charge.

Stayed March 2008
Helpful?
2 Thank Cocochanelorange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 24, 2008

We recently returned from 5 nights at Millbrook Resort just outside of Queenstown in New Zealand's South Island. Having travelled extensively all over the world, I was stunned by the magnificent beauty of this area. The resort itself is nestled between some hills and is one of the most well-maintained and luxurious places we've had the pleasure to stay in. Ours was one of the Village Inn rooms which was spacious, clean, had everything we needed though there were very limited kitchen-type facilities (other than basic tea/coffee and mini bar). Millbrook is about 25 minutes walk to the gorgeous, historic Arrowtown and about 15 minutes drive to Queenstown. A free bus service runs between the resort and both towns.

We will definitely return there in the winter as the grounds are so beautiful with very lovely landscaping. We've seen some photos from winter and it looks even more magical.

The staff were all very friendly and helpful. It was our honeymoon and we were welcomed with a couple of mini bottles of fizz and a card delivered to the room. There are various dining options but we only had time to dine in the Clubhouse (food was slightly disappointing - Caesar salad overly dominated by garlic; steak a little overcooked). Great setting though.

Millbrook rates at the top of our travel destinations from now on and we heartily recommend it.

Stayed January 2008
Helpful?
2 Thank JohnC55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 4, 2008

I stayed at the Millbrook with a tour group and had the worst experiences with both service and competence. Our luggage was "misplaced" and the staff, most of whom come from asia and have heavy accents, weren't able to communicate with us very well. Another major problem was that the layout of the hotel is totally confusing and not well marked at all - half the time we would wander around until we happened upon a staff member who could point us in the right direction. Lastly, our restaurant experiences were terrible - the waitstaff is a bit unhelpful. Nice people, but clueless.

It's more expensive, but if you want to enjoy your time in Queenstown, go to Blanket Bay.

Stayed January 2008
Helpful?
3 Thank gmt38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Millbrook Resort

Property: Millbrook Resort
Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arrowtown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Millbrook Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Named New Zealand’s Top Hotel for three consecutive years at The TripAdvisor Travellers Choice Awards, as well as New Zealand and Oceania’s Leading Golf Hotel at the inaugural World Golf Awards in 2014, Millbrook Resort is the definition of five star luxury. Set across 500 acres of Central Otago countryside, with lush green fairways, rolling hills and gentle babbling streams, the resort offers a complete escape, just twenty minutes from ‘adventure capital’ Queenstown. The Resort encompasses a 175 room five star hotel, offering a variety of luxurious studios and suites, two bedroom villas, two, three and four bedroom cottages, and Fairway Homes, all designed to capture the history of the resort, the surrounding views of the golf course and mountains, and with complete privacy in mind. As co-hosts of the BMW New Zealand Open for 2014 and 2015, Millbrook Resort is celebrated for a bucket-list-inspiring 27 hole championship golf course, acclaimed restaurants, an award winning day spa, a comprehensive health and fitness centre, multiple conference venues and facilities, and a wide range of onsite activities which allow guests to stay and play for days without even leaving the resort. All in-house guests can enjoy complimentary Wi-Fi, preferential green fees, and access to our health and fitness centre. Just a two minute drive from historic Arrowtown, fifteen minutes from Queenstown International Airport, and twenty minutes from Queenstown, Millbrook also provides a free shuttle service to/from Arrowtown and Queenstown so guests can enjoy all that the area has to offer. Millbrook Resort sets the standard for romantic getaways, golfing holidays and relaxing retreats – with a round of golf, lunch at The Hole in One cafe, a signature massage, and an evening at the award winning Millhouse Restaurant or Japanese inspired Kobe Cuisine, just one of the many ways to spend a day at Millbrook Resort. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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