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Millbrook Resort
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Reviews (1,130)
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Reviewed September 10, 2012

Stayed for 3 nights in a village room overlooking the golf course. The room was large and comfortable, and in the cold damp evenings we enjoyed the fire (you need to specify if you want a fire, as not all rooms have them).

There are a couple of places to eat - but make sure you have a comfort break first as there are no facilities in the restaurants. And it was a bit of a walk in the pouring rain!

The pool was great (go first thing in the morning to experience it quiet), and there is a pretty well appointed gym. I wasn't in there while a class was on, but I understand it can be very crowded and noisy during classes.

Overall an enjoyable stay, but a bit let down by some of the areas where I thought the hotel/resort was a bit cheap. At that price per night, free (or even reasonably priced) internet should surely not be too much to ask for. My impression was that they assume if you can afford to stay there, you won't quibble the exhorbitant broadband fees. Check in experience was poor; some of the receptionists needs to have a bit more hospitality training.

Room Tip: If you're staying in the village rooms, ask for a golf course view and a fireplace.
  • Stayed: September 2012, traveled on business
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Thank SCJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this reviewResponded September 27, 2012

Dear SCJM,
Thank you for taking the time to post. We embrace feedback from our guests and use this to evolve our processes, define any training needs or areas for enhancement on the resort.
With regards to your comments on the price of our internet service, we have revised our charge’s recently to include 30 minutes a day free and also a weekly option for our long stay guests.
We have found our rates to be competitive and in most cases cheaper than our competition in Queenstown. We appreciate other overseas hotels and resorts do not charge directly for internet and are reviewing our business practices regarding internet on the resort. Your feedback will form a valuable part of our future debate. We thank you again for taking the time to provide us with your constructive comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

We really enjoyed the Millbrook...the rooms, the restaurants, the golf and the people were all extremely pleasant. Even the ducks were super friendly - maybe a little too friendly! The setting is beautiful and the re-design of the old buildings is inspiring.

  • Stayed: February 2012, traveled as a couple
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Thank Zaem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this reviewResponded September 27, 2012

Dear Zaem,
Thank you for taking the time to post. It's always nice to hear the famous Millbrook ducks are out and about making friends with our guests. They are very much part of the resort here and a delight for us to watch. We're glad you also appreciated Millbrook's history and the restoration of some of the old farming buildings. Our heritage is part of what makes Millbrook so special.
Thank you once again on behalf of the owners and team at Millbrook.

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Reviewed August 30, 2012

We stayed in a Villa Suite. This felt like were in our own luxurious villa on a great estate. The rooms are really huge and so beautifully designed and decorated. The staff were all outstanding, so helpful and really appeared interested yet not in our face. The layout of the whole resort is testimony to design brilliance and we are not golfers!
The breakfast in the Clubhouse was excellent. The Hole-in-One Bar was great for drinks and the menu there looked excellent. We did not get to the Millhouse for a meal but that is on our have to do next plans.
The unbelievable Central Otago scenery stands guard over the resort adding to the whole experience. You have to go there!

  • Stayed: August 2012, traveled as a couple
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Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this reviewResponded September 27, 2012

Dear Paul B,
Thank you for your lovely post. It sounds like you loved Millbrook's grounds and surrounds as much as we do! Our Villa Suites are a very spacious accommodation option and almost a home-away-from-home. Overlooking the fairways or the wonderful courtyard-brimming with flora and fauna-the Suites are a great option whilst staying here. Next time you should experience the fine dining at The Millhouse. The locally sourced produce is turned into the most amazing dishes by our award-winning team of chefs and it is a lovely way to spend an evening.
We look forward to seeing you again soon.
Kind regards on behalf of the owners and team at Millbrook.

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Reviewed August 29, 2012

what an lovely place, everything was just right! all staff very helpful in everyway, the room was just lovely, we only had one night..we could of stayed for weeks!!! we also dinner at the lovely restaurant (millhouse) which was outstanding! after dinner we wanted after dinner drink in the room, and staff were happy to drop this off! big thanks for an lovely stay!.

  • Stayed: August 2012, traveled as a couple
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Thank greenbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this reviewResponded September 27, 2012

Dear greenbone,
Thank you for your post. We appreciate you taking the time to tell others about your great stay at Millbrook and we're delighted to hear you had a wonderful time.
Many thanks on behalf of the owners and team at Millbrook Resort.

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Reviewed August 25, 2012

My husband and I stayed in a Village Inn room last night and had a wonderful evening. The location is one of the most beautiful in the Queestown area and the resort is built and landscaped staying true to the lovely NZ, Otago style. The meal at the Mill House is one of the best we have eaten at any restaurant for a long time; the menu was interesting and the food was beautifully presented and tasted fantastic. Breakfast was also wonderful served in a fabulous building with a beautiful view. The ambiance at the resort is so restorative, the grounds being so beautifully kept without looking in the least bit contrived. The staff are all great examples of what can be achieved with good training and selection; all are bright, eager to help, personable and friendly, they definitely contribute hugely to this first class operation. I also like the way the "Village Inn" is car free, it makes for a very quiet, calm, village feel. Definitely recommend.

  • Stayed: August 2012, traveled as a couple
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1  Thank janpaul42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this reviewResponded August 26, 2012

Hi janpaul42,
We are really pleased you enjoyed your stay at Millbrook over the weekend and experienced all the resort has to offer. It really is nice to hear from guests and it is especially nice to hear great feedback about the resort's grounds, staff and amenities.
We certainly pride ourselves on our five star service, which includes ensuring the grounds are perfectly kept.
We are glad you enjoyed our fine dining restaurant, The Millhouse, as well as breakfast in our historic Clubhouse. Both buildings perfectly reflect the history of Millbrook and offer something very unique to our guests.

We will pass your kind comments on to the team here and we do hope you will visit us again soon.
Kind regards on behalf of the owners and team at Millbrook

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