My husband and I went to the Bristol to take some days off. The night of our arrival my husband was feeling sick, he had eaten some seafood and it probably wasn't as fresh as we had assumed. He started vomiting for five straight hours, until we decided to take him to the hospital because he was completely dehydrated...so we called the front desk to see if they could bring a doctor to see him but they said they didn't have anyone available. So we tried to get a taxi, but since the hotel is far from any big city it would take around 30 minutes to get there..we couln't wait that long so finally I remembered that we had a rental car and finally asked if somebody from the staff could take us to the hospital and thank God they did. The nearest hospital was 40 Km from the hotel! Definately if it was a life or death situation we couldn't have made it. My recomendation is if you have children or are traveling with adults that have a medical condition do not stay at the hotel...they definately are not prepared to handle emergency situations.
And if you're going around this time of year (low season) I would't recommend it since they are constantly doing repairs, we could hear in the morning loud hammering in the room next door, we had to call twice to the front desk to ask them to stop.
It's really a shame we had such an awful experience, the hotel it self is in great condition. I hope they improve a lot of the issues mentioned!
- Official Description (provided by the hotel):
- Set on the Pacific coast of Panama, The BuenaventuraHotel is a luxury destination resort member of Autograph Collection. The resort sits on 1,000 acres of natural splendor, nestled between rivers, lakes, lush vegetation, and pristine beaches. Blending old world glamour and tropical elegance, the resort is reminiscent of a Spanish hacienda. ... more less
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- Also Known As:
- Bristol Buenaventura Hotel Farallon
- Bristol Bueneventura Santa Clara
- The Buenaventura Golf & Beach Resort Panama, Autograph Collection Rio Hato