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“Relaxing Weekend.” 4 of 5 bubbles
Review of JW Marriott Panama Golf & Beach Resort

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JW Marriott Panama Golf & Beach Resort
Ranked #1 of 5 Hotels in Rio Hato
Certificate of Excellence
Panama City, Panama
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Relaxing Weekend.”
4 of 5 bubbles Reviewed September 23, 2013

This hotel offers true luxury, they can improve a little on the food serving speed side, other than that is spotless!!! I fully recommend this place if you want to dettach from day to day rush, you will not regret this visit at all.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Eprpeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 7, 2015
Google Translation
Estimado señor o señora:

En nombre de toda la familia del JW Marriott Panama Golf & Beach Resort, deseamos agradecerle el habernos permitido ser sus anfitriones en su reciente estadía.

Parte de nuestro compromiso es exceder constantemente las expectativas de nuestros huéspedes y hacemos cada día nuestro mejor esfuerzo para lograrlo, ya que en nuestro negocio no existe una comodidad más atesorada que la satisfacción al cliente, la cual valoramos en su justa dimensión.

Agradecemos nos haya expresado sus comentarios positivos en Tripadvisor, debido a que sus opiniones son esenciales para nosotros y nos motivan día a día a dar mejor calidad y servicio.

También tendremos presente y agradecemos su comentario referente al ser más rápido en la entrega de las comidas a nuestro huéspedes.

Gracias por habernos escogido en esta visita y esperamos vuelva pronto.

Un placer servirle,

La Gerencia General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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751 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Slovak first
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English first
Dallas, Texas
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

Our first thought when we drove up to the hotel was that the pictures on the website do NOT do justice to the hotel--it's MUCH prettier in real than any of the pictures on-line. We enjoyed every moment of our time here from the moment we checked in until we checked out 5 days later. The hotel itself is beautiful--both indoors and outdoors. Everyone on the staff that we dealt with were very professional and friendly--and each of them went out of their way to make sure we were enjoying our vacation. The hotel is very secluded which is exactly what we were looking for. We rented a car and drove here from Panama City and I would definitely recommend doing the same as we enjoyed driving around the Buenaventura Resort and the areas in and around Rio Hato. There are several pools--2 just across the bridge from the hotel and several more right on the beach. The beach is a beautiful 5 minute walk from the hotel--you walk past 4 of the "villas" owned by Marriott as well as quite a few private residences. The beach was never crowded--was very quiet and peaceful and the walks along the beach each day were extremely enjoyable. There is a very good restaurant at the Buenaventura Gold Club House--I think the name was Prime 19 or something like that--very good and I highly recommend it, but it's only open a few nights a week so you need to check which nights when you get to the hotel. We went zip-lining in El Valle which I would highly recommend--it's about 1 hour by car to get there. There is also an EXCELLENT restaurant on the Pan American Highway in San Carlos named Restaurante Rincon de los Camisones that I would highly recommend--excellent food and great service and prices. It's on the Pan American Highway on the left hand side up a STEEP driveway in the same direction heading back to Panama City.

Room Tip: We were in junior suite #344 and thought it was great since it is on the top floor--excellent view o...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank BTay-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 7, 2015
Dear Sir or Madam,

On behalf of the entire JW Marriott Panama Golf & Beach Resort family we would like to thank you for your recent visit.

I sincerely appreciate your valuable positive feedback which will assist us in our commitment to continuously improve our products and services.

Thanking you for your preference and looking forward to welcoming you back in the near future.

Cordially,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed September 17, 2013

Rooms and beach area are lovely! The food and the service is way below subpar for the rates and it is way too far from the airport. Renting a car is very dangerous because the corrupt police pull you over and expect to be paid off....don't pay them! The resort is so remote that driving at night is just not a good idea and they don't allow you to take a taxi, instead they force you to take a private service that costs a fortune. Had to send several meals back due to food quality and they messed up our order several times. They new how unhappy we were with our stay and proceeded to put a loud family next door to us with a barking dog! Didn't offer any type of concession for all of the inconveniences. Just get like they didn't care. Will never go back or refer anyone to visit.

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank AliciaG9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala, Guatemala
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

Stayed there on august 30-31, for a site inspection. The property is amazing, we had a great time. Great for either couples, friends or families, since it has a lot of spots to hang out. Ideal for golfers and a great getaway if you're on business travel in Panama City. Must book tours through Pacific Adventures, located inside the property, they have a lot of tours and activities to chose from.

Room Tip: Beautiul villas, on the guest rooms it is better to choose lagoon view.
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  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gcarrillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 7, 2015
Google Translation
Estimado señor o señora:

En nombre de toda la familia del JW Marriott Panama Golf & Beach Resort, deseamos agradecerle el habernos permitido ser sus anfitriones en su reciente estadía.

Parte de nuestro compromiso es exceder constantemente las expectativas de nuestros huéspedes y hacemos cada día nuestro mejor esfuerzo para lograrlo, ya que en nuestro negocio no existe una comodidad más atesorada que la satisfacción al cliente, la cual valoramos en su justa dimensión.

Agradecemos nos haya expresado sus comentarios positivos en Tripadvisor, debido a que sus opiniones son esenciales para nosotros y nos motivan día a día a dar mejor calidad y servicio.

Gracias por habernos escogido en esta visita y esperamos vuelva pronto.

Un placer servirle,

La Gerencia General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

we were last week for a wedding for a full weekend - we took a villa with four bedrooms, our own private swimming pool, outdoor showers for the two main bedrooms, waoo - this is the second time we take the same villa and it was still gorgeous - no other hotel compares to this in the beaches in Panama. this is a vacationing hotel, not a business hotel. not big things have changed since marriott took over the management, the standards are high, service in the rooms was good, really a place to come back. we even had a friends meeting in our villa and we were 18 people and it was far from full. the villas are very big indeed, my wife loves to cook and they come with a full kitchen. only thing was that they charge and advance of funds to your card on arrival and after you pay, the charge remains for 3 to 4 days. this should be shorten. I do the same thing very often in Europe and the advance is withdrawn seconds after you pay your bill.

maybe only detail to improve, is the wi-fi. is not optimum in the villa and when you walk around the hotel it drops down.

Room Tip: I do not know the rooms, we always took a villa and I always had the chance to take the closest to t...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank richard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 7, 2015
Dear Sir,

On behalf of the entire JW Marriott Panama Golf & Beach Resort family we would like to thank you for your recent visit.

I sincerely appreciate your valuable positive feedback which will assist us in our commitment to continuously improve our products and services.

Thanking you for your preference and looking forward to welcoming you back in the near future.

Cordially,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

If you want an out of the way paradise! This is a must go to place! The service is excellent. The pools, ocean and views amazing! The best part The service! World class!!!! The food is excellent.The seafood was always fresh! I can't say enough about all the staff, They really make the place a great place to experience!

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bru14u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 23, 2015
Dear Sir or Madam,

On behalf of the entire JW Marriott Panama Golf & Beach Resort family we would like to thank you for your recent visit.

I sincerely appreciate your valuable positive feedback which will assist us in our commitment to continuously improve our products and services.

Thanking you for your preference and looking forward to welcoming you back in the near future.

Cordially,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

We stayed at the JW for 3 nights on our week long honeymoon in Panama. We have never been treated so good! The room & view were stunning, the food blew us away at every meal and the staff made us feel like royalty. To name names, Alfredo at the concierge desk greeted us by name every time we encountered him. He wanted to know how things were going, if there was anything he could do for us and reminded us of the activities we had scheduled and explained how to connect with each one. We were also celebrating my birthday and I felt like the entire staff knew that - I was wished a happy birthday by nearly everyone I encountered. We had a couple's massage in the Corotu spa - AMAZING! The facility is gorgeous & the therapists were masterful. For anyone worried about their Spanish, almost everyone was fluent in English. Victor even offered us an elevator Spanish lesson! We went in August & the weather was beautiful. More than once, we looked at each other and said, "Perfect Honeymoon!" We would go again!
Only complaints: Our horseback riding guide and jetski guide did not speak English - shocking when the rest of the resort staff does. Also, the weather stripping around our front door was damaged & there did not appear to be a threshold to prevent the humidity from seeping into our room. This resulted in bedding that felt damp. Early signs of moisture damage were visible in our room which worries me for a resort so new.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VWeatherford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerencia02, General Manager at JW Marriott Panama Golf & Beach Resort, responded to this review, October 23, 2015
Dear Sir or Madam,

We would like to thank you for your recent visit. We sincerely appreciate your valuable feedback which will assist us in our commitment to continuously improve our products and services.

On behalf of the entire JW Marriott Panama staff, we would like to thank you for your positive comments.

Thanking you for your preference and looking forward to welcoming you back in the near future.

Best regards,


The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Panama Golf & Beach Resort

Property: JW Marriott Panama Golf & Beach Resort
Address: 340 Calle 3ra Buenaventura | Cocle, Rio Hato, Panama (Formerly Bristol Buenaventura)
Phone Number:
Location: Panama > Cocle Province > Rio Hato
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Rio Hato
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Panama Golf & Beach Resort 5*
Number of rooms: 132
Official Description (provided by the hotel):
Set on the Pacific coast of Panama, Bristol Buenaventura is a luxury oceanfront destination resort and a member of Leading Hotels of the World. The resort sits on 1,000 acres of natural splendor, nestled between rivers, lakes, lush vegetation, and pristine beaches. Blending old world glamour and tropical elegance, the resort is reminiscent of a Spanish hacienda. ... more   less 
Reservation Options:
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Also Known As:
Bristol Buenaventura Hotel Farallon
Bristol Bueneventura Santa Clara
JW Marriott Panama Golf & Beach Resort Rio Hato

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