We stayed at the RIU Palace Costa Rica from November 4-9th, which was essentially their grand opening, in room 2046. One would think that there would be growing pains in a hotel this brand new. Not the case, as the trip was a vacation of a lifetime.
The Resort- Absolutely beautiful. This property was styled in an ultra chic, sophisticated and cutting edge decor. We were stunned when we walked in the lobby.
The Staff- I have gone to many all inclusive a in my time, and the staff at this resort went out of their way to do anything and everything to make you feel in absolute, luxurious comfort. Case in point: My son was playing with the safe and accidentally changed the password. Upon letting the front desk know of this problem, they brought over not 1, not 2, but 4 people, including management, to quickly fix the problem. The matter was settled within 15 minutes. Other instances of impeccable service are too numerous to mention, but I would like to mention a few: Ricardo (Management), Diego (Front Desk), Ana (Italian Restaurant), Wilbur (?), all of these individuals worked so hard on behalf of our stay. Their sincerity and attentiveness went beyond expectations!
Food- Tried every restaurant and they all are excellent. Favorite was Krystal, in terms of ambiance, food quality and service, this is the place to try.
Entertainment- The shows were quite varied and creative , but I was sometimes more interested to see/hear the shows from my balcony, which overlooked the stage areas.
Excursions- We used Swiss Travel, a company allowed to sell their packages in the lobby of the resort. Booked the Mega Combo tour, which included zip lining, horse back riding, hot spring bathing, and water slides, topped off with a Costa Rican lunch. Fantastic experience.
If you are looking for an over the top, classy vacation at what will be known as Costa Rica's finest 5 star all inclusive, look no further. The RIU Palace Costa Rica is that destination!
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- Also Known As:
- Hotel Riu Palace Costa Rica Guanacaste