After reading some of the reviews on here, I was curious to see if Nacazcol would live up to it's negative hype. It did not.
Our experiences with everything from reception, to the restaurant, to housekeeping were wonderful. I highly recommend the massages at the Spa, though I wasn't crazy about the facial - I can't complain about the price for the spa services and the spa staff were awesome.
I think it is important to understand that this resort is popular with Ticos who know the area. If you show up with a typical tourist mentality of demanding the staff speak English and thinking the staff will be your personal assistant, I think it makes sense that the response might be less than cheerful. If you are looking for an inclusive experience designed for English speaking tourists, then you probably should look elsewhere. If you are looking for a taste of the real Costa Rica, and you can actually speak the language, we found that the staff was helpful, friendly, and very professional.
The location is perfect for someone with access to their own vehicle, but if you have to depend on cabs to get to Coco or the other beaches, it can add up after awhile. They do provide transportation to one beach free to guests at a set time of day.
Our villa was clean, spacious, and very comfortable. We checked-in late at night, and the process was easy, polite, and quick. The reception staff was very helpful in helping us arrange transportation and answering all of our (many!) questions. I can't wait to return for a longer stay!
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- Also Known As:
- Hotel And Villas Nacazcol Costa Rica/Guanacaste