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“Paradise”

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Russell TOP 10 Holiday Park
Certificate of Excellence
Saskatchewan
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Paradise”
Reviewed February 20, 2014

This Top Ten was one of the best we have stayed in while we toured the two Islands. All the facilities were very clean and the grounds were beautiful. We stayed in a standard cabin and enjoyed sitting outside, at the picnic table, and looking over the Village and the water. We enjoyed being able to just park our car and walk to everything we wanted to see and do. The beautiful beach was just a short walk away and all the shops, coffee houses, and restaurants were also a short walk away. In the evening we loved walking to the harbour and seeing all the tour boats and ships coming in. It was a peaceful and restful place to stay. We hope to return again, but will plan to stay longer and bring our grandsons the next time we visit.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank Village_traveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, February 24, 2014
Thank you for the wonderful feedback.

It was lovely to hear that you considered our park to be like 'paradise' and one of the best TOP 10 Holiday Parks during your stay in New Zealand.

We look forward to having you stay with us again with your grandsons.
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Auckland, New Zealand
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 22, 2014

I had a great time staying here while in Russell. The site is well protected from the wind, facilities are a short enough walk within the site a quick stroll will get you into russell in two minutes. It cost a little more then I was used for a site and the 50c showers were a hassle but by in large a great place to stay.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank Coco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, January 29, 2014
It is always wonderful to receive such positive feedback. Thank you.

We were pleased to hear that you enjoyed the situation and convenience of our Holiday Park.

Unfortunately Russell does not have a mains water supply, so we are reliant on drawing water from the local water table. Therefore, water is extremely precious and water consumption is closely monitored to work within local council resource consent requirements. Having metered showers is one way we can control water consumption and create an awareness of water consumption. We appreciate your understanding.
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Auckland
Level 6 Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 5, 2014

We've stayed here in every type of accommodation, from campervan site, cabins, and on "the field" in powered and unpowered sites, and its a great place.
Location is excellent, a few minutes stroll to town, and on the way to Long Beach.
The facilities are fine, maybe a bit tired, but all functional and plenty of them.
Kids play park is a winner, and in summer months, kids all just hang out here.
Staff are friendly and take no crap - parties or noisy groups will be shut down quickly. Come 10:30pm, you can lie in your bed/tent and listen to the kiwis and owls.
Highly recommend. The membership is also worth getting. $50 for 2 years, offering a discount on accommodation but also on most of the eateries and things to do in the area means it pretty much pays itself in a single visit.

Room Tip: If camping, pay the extra couple of bucks for a powered site and they will give you the power cable...
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  • Stayed December 2013, traveled with family
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Helpful?
Thank bgboyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, January 8, 2014
Thank you for taking the time to provide such positive feedback.

It was great to hear that you consider our Park to be the best family place to stay in Russell and that you understand and appreciate the benefits of our 'no noise' policy from 10:30pm.

We also appreciate your loyalty to our Park and recommendation of the TOP 10 Club. It was wonderful to hear that the membership paid for itself during your stay with us.

We look forward to having you stay with us again.
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Weymouth, United Kingdom
Level 4 Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 30, 2013

We stayed at may top ten sites on our tour of NZ and this was right up there with the best. Staff are beautifully friendly and cheerful. Grounds are well kept. Facilities are clean. Fairly priced Our pitch was more than large enough (though we were there just before start of summer).

  • Stayed November 2013, traveled as a couple
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Helpful?
Thank theoneandonlyjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, January 8, 2014
Thank you for providing such positive feedback.

It was great to hear that you considered our Park to one of the best during your stay in New Zealand. We especially appreciated the lovely comments about our staff.
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Tokoroa, New Zealand
Level 4 Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 25, 2013

We stayed for 3 nights in a powered site.The staff at the park were wonderful and very helpful.I needed to amend my dates and they were very accommodating.On arrival the staff were very friendly and I could not fault their service.
The sites are very well maintained and the wildlife were a welcome treat.The amenities were spotless and well looked after.
On arrival we could choose our site, which was fantastic.The park is very near Russell town centre,so we could walk anywhere.
We will be back.
Only fault I could find, would be lack of a pool. I know there is the beaches but a pool would be a bonus.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank TamsnG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, January 8, 2014
Thank you for taking the time to provide such wonderful feedback.
We were so pleased to hear you had an amazing stay with us and especially appreciated the lovely feedback about our staff.
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Auckland Region, New Zealand
1 review
Reviewed December 20, 2013

Just had a week staying in a self contained cabin at this lovely site. Beautifully kept, very helpful and pleasant owners and staff. A total pleasure to be there.

This was our second visit, first one was two years ago, we will definitely be back!

Shelagh and David Roberts (UK)

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank shelagh r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, January 8, 2014
Hi Shelagh and David

Thank you for taking the time to provide such positive feedback. We really appreciate it.

We enjoyed having you stay with us again and look forward to your next visit.

Best wishes for the New Year.

From all the Team at Russell TOP 10 Holiday Park
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Level 4 Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 15, 2013

Recently we stayed at the Russell Top Ten Holiday Park. Amazing location, beautiful views - but that was about all that was good to report. We were treated like a bunch of naughty teenagers (we were a group of 6 all in our 30's each with 2 kids). We were untold about a 10pm curfew in place. But boy were we told at midnight when we arrived home. A seething lunatic jumped out into our cabin in a complete outrage. The use of language was highly inappropriate. Perhaps these owners have been here to long and I have not doubt have had some annoying customers - we were hardly a nuisance. We should have thought about the fact that we had to pay in advance, not common in all the places I have stayed as had we not have, we most certainly would not have paid. The next morning we were harassed three times by the owner. The whole ordeal was so blown out of proportion and we most certainly won't be staying there in our life times again.

  • Stayed November 2013
    • Value
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Helpful?
3 Thank Luss86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonyface, Owner at Russell TOP 10 Holiday Park, responded to this review, December 18, 2013
Thank you for your feedback. We are sorry to hear your stay with us did not live up to your expectations.

We do recall your stay with us during November. On arrival we provided you with a park map which also states our policies regarding noise, conduct and alcohol. Our Park policies are also visible via our website www.russelltop10.co.nz.

Our park is suited to families, couples, walkers and well supervised groups who enjoy the natural unspoilt beauty of our area. We seek your co-operation with our policies to ensure your stay, and the stay of other guests, is an enjoyable one. People seeking an active nightlife at our park 'after dining out' will not find our Park suitable.

Sadly, the conduct we experienced from your group during your stay at our Holiday Park was not acceptable and required attention to ensure that your conduct did not impact negatively on the stay of other guests.

Regarding payment in advance for your reservation, we require a deposit of the first nights tariff per unit/suit to secure a reservation (excluding the Christmas/New Year period), with final payment on arrival if you are staying more than one night. We recall your stay was for one night. Requesting a deposit of the first nights tariff is standard business practice for Holiday Park and Motel accommodation providers. Furthermore, all online reservations require payment in advance and normal terms and conditions apply regarding cancellations.
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Additional Information about Russell TOP 10 Holiday Park

Property: Russell TOP 10 Holiday Park
Address: 1 James Street, Russell 0202, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Russell
Amenities:
Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 14 Specialty Lodging in Russell
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Russell TOP 10 Holiday Park 4.5*
Number of rooms: 25
Official Description (provided by the hotel):
Russell TOP 10 Holiday Park is the only Holiday Park centrally located in the historic township of Russell. Our park is suited to families, couples, walkers and well supervised groups who enjoy the natural unspoilt beauty of the area. With a Qualmark 4 star plus rating we offer a fantastic range of accommodation from self-contained villas with sea views, basic cabins, family friendly accommodation, powered and non-powered sites all within easy walking distance to cruise departure points, beaches, cafes/restaurants, heritage buildings and historic sites. ... more   less 
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Also Known As:
Russell TOP 10 Holiday Park New Zealand - Bay Of Islands

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