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“Turned off by owners attitude”

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Almond House Backpackers
Ranked #12 of 42 Specialty Lodging in Nelson
Edmonton
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Turned off by owners attitude”
3 of 5 bubbles Reviewed April 1, 2011

It was great until the last day when the owner was rude and short with me for waiting in the living room too long after I checked out. It was barely 12pm and no one else was there but after what was a more or less pleasant stay (minus the lack of toilet paper in the washrooms and the ant problem in the room...yuk) I was sad to have been treated with such blatant disregard. It was not necessary but I suppose everyone has a bad day day? I won't be returning to this place though.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank whereshegoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona_Lulham, Owner at Almond House Backpackers, responded to this review, April 6, 2011
In line with the majority of backpackers in New Zealand, we have a check out time of 10:00am. With prior arrangement, some guests may stay until 11:00am if they have not finished breakfast or have a later bus to catch. In this instance, I don't recall that any special arrangements to stay later were made. I'm sorry that this guest found my attitude in asking her to leave 2 hours after check out upsetting.

We do our utmost to maintain a clean and comfortable hostel. In all of our bathrooms, we provide extra toilet rolls in holders at the side of the toilets and these are refilled regularly throughout the day. Occasionally we have a guest who may not see our toilet roll holders.

We did have an instance this summer where we had ants in one bathroom, but they were quickly dealt with and to my knowledge this was the only occasion.

I'm sorry that you did not enjoy the end of your stay with us - although am pleased to note that the beginning of your stay was great!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    69
    5
    5
    1
    0
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
nelson
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 10, 2011

Small family-run and friendly backpackers away from all the party animals.
Two kitchens, spotlessly clean, garden area, hammocks and cat.
Close to the Sprig and Fern pub and the fish and chip shop-what more do you need?
5 minutes walk into Nelson and supermarket
Free internet and wifi

  • Stayed February 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank andythetramper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Almond House Backpackers

Property: Almond House Backpackers
Address: 63 Grove Street | The Wood, Nelson 7010, New Zealand
Location: New Zealand > South Island > Nelson-Tasman Region > Nelson
Hotel Style:
Ranked #12 of 42 Specialty Lodging in Nelson
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
As world travellers ourselves we know what makes a great stay - whatever the season. Almond House summers are all about sunny garden bbqs and hammocks while in winter our log fire gatherings are the place to be. All year round you can go exploring on our bikes or yours (we're super cyclist friendly!), plan your next adventure (we'll help!), unwind with a book, stay connected with free internet and wifi, or - simply throw down your bags and relax. ... more   less 
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