Utterly disappointing! The two bedroom family unit we were provided for our stay was incredibly overpriced, barely three star and bore little resemblance to the website we had researched. The couch was falling apart, filthy and threadbare. The unit had an unpleasant odour. There was no room up the left-hand side of the master bed so had to crawl into bed (obviously no bedside table either), the tiny corner shower leaked and (when we wiped the floor with a towel), it was black!, a tissue had been stuffed into an electrical switch, the kitchen was very dated with no dishwasher and the swimming pool was cloudy and completely unusable.
If you're wondering why we stayed, we checked all over town but there was nowhere else available that night so had no choice but to stay. We left the next day (although still had to pay the hiked up rates despite explaining in detail our utter disappointment with this unit). I was appalled they could charge "4 star" rates when our room was so substandard.
- Official Description (provided by the hotel):
- The Arcadia is a beautiful, quiet motel with an off-street courtyard situated only 500m from Tahuna Beach, 1km to the Nelson Links Golf Course and a short walk to excellent local cafes, bars and restaurants. We have 12 fully equipped spacious units ranging from studio to 1 & 2 bedroom family apartments. All units have Luxury Sleepyhead beds, full kitchen and bathroom facilities, High Definition MY SKY TV in each apartment with Record, Pause, Rewind features! Dont miss your favorite shows! Progressive DVD players, Truly Free Unlimited Hi-Speed Fibre WiFi access for all guests. IPod Docks and off-street parking. Relax by the solar-heated pool or experience the many cultural and adventure attractions that Nelson offers. Walk or mountain bike to the center of New Zealand or Rabbit Island and enjoy the spectacular views. Visit the weekend market and pick up something special. Founders Park and the Japanese Gardens are great places to relax with the family. Nelson - your stepping stone to the Abel Tasman National Park, Rainbow Ski Field and Marlborough Sounds. Arcadia Motel - your home away from home. ... more less
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