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Reviews (1,021)
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All reviewsenglish villagehonest lawyerbedroom cottageold englishonsite restaurantclose to the airportgas fireenglish stylewashing machinehotel roomthe cottagesgreat pubfour poster bedminute drivelounge areanew zealandlarge bathroom
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Reviewed August 19, 2013

We had been looking forward to a stay here for several years but with family living in Nelson the opportunity hadn't arisen. At last ! We upgraded to an apartment in the 'village'; spacious, warm, accomodation with separate bedroom, lounge area, kitchen facilites and bathroom overlooking a pleasant, grassed 'village green'.
The whole complex exudes a peaceful and welcoming atmosphere, enhanced by the helpfulness and general attitude of the staff. It is also quiet, being below the general level of the nearby highway. I have only marked the room down slightly because of stains on the carpet !
Dinner in the Orangerie restaurant is of a high standard with a good selection of choices and wines for all courses.
It was an event worth waiting for, and to be repeated !

  • Stayed: August 2013, traveled as a couple
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Thank WorldWideKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded September 16, 2013

Thank you for taking the time to tell us about your recent stay with us at the Grand Mercure Nelson Monaco. Thank you also for notifying us about the stains which we will have serviced.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind Regards
Clare Davies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

Lovely room in the hotel with everything we needed for one night. Staff were extremely helpful. Dinner in the restaurant was excellent and the good service was maintained despite being handicapped by a power cut halfway through. Will definitely stay here again.

  • Stayed: August 2013, traveled as a couple
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Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded September 16, 2013

Thank you for taking the time to tell us about your recent stay with us at the Grand Mercure Nelson Monaco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit to sunny Nelson will be as pleasant as the previous one but with out the power cut.

Kind Regards
Clare Davies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

I booked this hotel after reading the reviews and looking at online . We were in Nelson celebrating our 35th wedding anniversary . My husband was extremely impressed with all this amazing little village atmosphere presents .Could not rate it high enough .

  • Stayed: August 2013, traveled as a couple
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Thank sallyearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded September 16, 2013

Thank you for taking the time to tell us about your recent stay with us at the Grand Mercure Nelson Monaco. It is always a pleasure to receive such positive feedback. Myself and the team look forward to welcoming you back to sunny Nelson in the near future.

Kind Regards
Clare Davies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

This is an excellent facility being designed on the 'English Village' terrace housing concept. The room was spacious, warm and comfortable. The atmosphere was very good as was the value. The location was quiet even though not far from the local airport, no large planes here, and handy (10 minutes) to Nelson. It was only let down by the lack of a family type restaurant and the poor insulation between units, an early show next door was heard too clearly.

  • Stayed: August 2013, traveled with friends
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Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded September 16, 2013

Thank you for taking the time to tell us about your recent stay with us at the Grand Mercure Nelson Monaco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind Regards
Clare Davies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded August 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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