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“Could have been perfect”

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Le Meridien Jaipur Resort & Spa
Ranked #1 of 11 Hotels in Kookas
Certificate of Excellence
Reviewed April 11, 2013

A beautiful hotel but our room, 109, was not well isonorized , we could hear every time the next door toilette flush was used, also the running waters and our neighbor`s conversations. There were also children running, yelling and crying at the corridors till late.

  • Stayed: March 2013, traveled as a couple
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Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded May 27, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, Food, Services, Curricular activities happening in Hotel to entertain guests,as well as the overall ambiance of our hotel.

We regret regarding noise in room, however we tried to provide you with best our services

Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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625 - 631 of 938 reviews

Reviewed April 10, 2013

We had time staying there.. food , staff, facilities, services everything was good from kids prospective and for us as well.. highly recommended for families having small kids..We were around 14 family members.. everyone had a good vacations.. Location is quite peacful and well within reach

Room Tip: Rooms facing Pool have a very good view
See more room tips
  • Stayed: June 2012, traveled with family
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Thank Rajeev M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded April 23, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, Food, Services, Curricular activities happening in Hotel to entertain guests,as well as the overall ambiance of our hotel.

Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

Great room, good food and good service. The room was very nice, we originally wanted the suite but the AC wasn't working so we had to switch rooms. The booking manager adjusted the price of our room since we had to move and dinner and breakfast were included in the rate.

Great property, nice staff. The guys that worked dinner and breakfast were wonderful.

Def worth staying out of the city for.

  • Stayed: April 2013, traveled with friends
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Thank TravelLady_USA_GO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded April 23, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, Food, Services, Curricular activities happening in Hotel to entertain guests,as well as the overall ambiance of our hotel.

We regret regarding AC problem however we tried to provide you with best our services

Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

The hotel is conveniently situated for the Fort and Elefantastic. However it is some distance from town which made us a form of enforced captive audience for meals - which were pretty good and we were well advised in the formal restaurant on the various choices. It is also a long way from the airport which meant that an early morning flight resulted in us not being able to have breakfast which was included in our package. Service was generally good and the room standard excellent.

  • Stayed: March 2013, traveled as a couple
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1  Thank CVanmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded April 10, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, Food, Services, Curricular activities happening in Hotel to entertain guests,as well as the overall ambiance of our hotel.

Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Excellent property, great architect and workmanship of building and plans are excellent! Very good design and ambience...

Extremely disapointing food and no trained staff.....!

Not good food or rather i should say bad food!

I wish they get good staff soon otherwise it os such a pity!

Room Tip: Pls carry some food if you hapen to stay there only for some reason, otherwise excellent place... Do...
See more room tips
  • Stayed: April 2013, traveled with family
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Thank NaveenJain65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded April 10, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, ambiance, architecture and design

However It is regretful that your guest experience here was less than perfect . We strive hard to reach the benchmark of service and hospitality and would be more than happy to make amendments in the standard of service to ensure an enriching guest experience. Therefore we are glad that you shared your experience and pointed out certain grey areas to us.


Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

Overall our Hotel Stay was Good, but things that you expect from a property like Le Meriden which is a part of Starwood Hotels were not their ....

Overall maintenance of the property was low ..... The service standards of Front Office / House Keeping and F&B Service need immediate attention - It was very clearly visible that they lack basic understanding on the functioning of their department .

1. My room dustbin was dirty when I C/I .

2. The Garden which was a part of my villa was very badly maintained with dead plants and over grown grasses !!

3. F&B - Our table in the Coffee Shop never had proper cutlery and napkins..... when asked for the same it took them more than 10 min with three reminders .... I guess they were under staffed .

Employees working in Front Office and F&B Services were very low on energy .


I could have got such a service from any average 3 0r 4 star regular Hotel but if you book your self in a 5 Star Hotel then you except quality which was very clearly missing (overall)

  • Stayed: April 2013, traveled with family
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Thank Ajashji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded May 27, 2013

Dear Guest

We would like to thank you for choosing Le Méridien Jaipur during your recent visit to the Pink City with family.

It is regretful that your guest experience here was less than perfect . We strive hard to reach the benchmark of service and hospitality and would be more than happy to make amendments in the standard of service to ensure an enriching guest experience. Therefore we are glad that you shared your experience and pointed out certain grey areas to us.

We have also taken care of your views about our services.

We hope that this would not put you off and would love to have another opportunity to serve you again.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

Stayed for 2 nights as part of Cox and Kings private tour. Impressive architecture inside and out. Very comfortable rooms and lovely pool area for relaxing. Gardens are very well maintained and pleasant to walk around. Staff very helpful and friendly. Breakfast usual buffet fare with wide selection. The hotel was very quiet when we stayed. We ate in the Indian restaurant which was very tasty and the staff very attentive but there were only 2 tables occupied including us. Chose to go into Amer for meal the second night to the Royal Treat recommended by our guide. Very reasonably priced tasty food with lively music for entertainment.
We also ate in Peacock restaurant during our tour which was delicious and very good value.

  • Stayed: April 2013, traveled solo
    • Value
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    • Cleanliness
    • Service
Thank MandM11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMJaipur, General Manager at Le Meridien Jaipur Resort & Spa, responded to this reviewResponded April 10, 2013

Dear Guest

Thank you for sharing your experience with us on TripAdvisor. We are glad to know you had a great time and a memorable stay with us.

It feels great to know that you were impressed with our rooms, Food, Services, Curricular activities happening in Hotel to entertain guests,as well as the overall ambiance of our hotel.

Your kind words about our property are appreciated and we hope that you will return to stay with us.

We hope to be your host again whenever you visit the beautiful city of Jaipur.

Regards

Sanjay Gupta
General Manager
Le Meridien Jaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Jaipur Resort & Spa

Address: Number 1, RIICO, Kookas 302028, India
Location: India > Rajasthan > Jaipur District > Kookas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kookas
#1 Luxury Hotel in Kookas
Price Range: $136 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Jaipur Resort & Spa 5*
Number of rooms: 126
Official Description (provided by the hotel):
Jaipur boasts the most sumptuous, extravagant palaces in India. Le Méridien Jaipur too is an extravagantly regal hotel that pays homage to the grandeur of Indian architecture with peacock arches and gleaming white stone. Built upon resplendent acres of serene lush gardens with ambient water bodies, it features a world-class spa with massage and meditation rooms, two innovative restaurants and an award winning bar with an extensive collection of single malts and ‘wines of the world’, Le Cine a theatre seating 42 guests, the Art Corridor with frequent shows featuring masters and emerging artists, Penguin Club for young guests, outdoor and indoor games, spacious conference centre with state of the art facilities and magnificent banquet halls. The hotel has recently added a Presidential Suite covering 3500 sq ft and Nine Deluxe Suites offering 1500 sq ft of Limitless Luxury and served by exclusive butlers, private dining, dedicated lounge bar, a library and on call luxury sedans. ... more   less 
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Also Known As:
Le Meridien Jaipur Hotel Kukas
Jaipur Le Meridien
Meridien Jaipur
Le Meridien Jaipur Resort & Spa India/Kookas

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