We booked in for 4 days spa package and we got a welcome drink at the check in but nothing really was explained to us as it should be.
At our first dinner we ordered a bottle of wine, but only after we finished it we were told that the price in the menu is the old price and they have forgotten to change the menu. The day after,the price was still the same...
The food we ordered tasted like half defrosted packaged food and was not presented as is was described on the menu. I ordered American breakfast with medium boiled eggs and what I got was hard, smelly eggs with a piece of dry toast.
The room was average clean but the power constanlty went off which Is very annyoing if youre watching a movie at night time, also the quality of the picture on TV was very poor, it just gave us a headache.
When we had our first spa treatment, nothing was explained to us, how everything will work. The rooms were freezing and the girls were talking to eachother during the treatment. No relaxation at all!!
Although I have to say the staff was very friendly, im sorry but this is not was you expect in a 5 star hotel!
I hope for you that you will change things and make your customers feel more comfortable. .
- Official Description (provided by the hotel):
- Located amidst the industrial hub of Jaipur and, spread over an area of 13036 Sq. Mtrs, Cambay Spa & Resort Kukas, a 5 Star Hotels in Jaipur offers you a pleasant and hospitable stay. It is a world class hotel that offers its visitors a world of opulence and comfort.The resort hosts a total of 126 elegantly designed rooms. The rooms are well equipped meeting the demands of modern life convenience. This jaipur 5 star hotel hosts an array of facilities that include Wi Fi internet facility, Spa, Business Centre, Pool, Salon and Spa. The multi cuisine restaurants and food outlets are ready to cater to your taste buds with their diverse range of food and beverages. This resort is affiliated with RCI. This hotel in jaipur also houses meeting rooms and banquet halls that can seat up to 300 people. ... more less
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- Also Known As:
- Cambay Grand, Kukas India/Kookas