Arrived in Auckland to over night before flight to Palmerston North, Staying at the Bella Vista, checked in, very good service, went to call a Wanganui number had problems with phone connection, reception was very good in sorting out problem .
Went to bar to order a meal and a drink, Duty Manager took order:
1/ Did not even know how to write the order.
2/ Did not know how to work the till.
3/ Did not know what the drink I ordered was, or how much it was.
I watch the bar lady (Juanita) show the Duty Manager how to work the till and show him what the drink was, I also watched her clear tables and keep her bar clean, tidy and she had a very re-pore with the guest, will the Duty Manager stood behind the bar and watched her. Maybe the Management has the wrong Duty Manager, I work in a 5 Star luxury lodge in Australia, this lady would get a job here any time.
- Official Description (provided by the hotel):
- Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more less
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- Also Known As:
- Ventura Hotel Airport
- Ventura Hotel Mangere
- Heartland Hotel Auckland Airport Mangere