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Heartland Hotel Auckland Airport
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Reviews (1,232)
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All reviewsfree shuttleauckland airportone nightnext morningcomplimentary breakfastshuttle servicean overnight stayindustrial areaspa bathgood sizecar parkingthe ground floorearly flightlate checkafter midnightwake up callchecking in
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Reviewed February 25, 2013

If you are looking for a nice budget airport hotel this is the hotel to stay at. We stayed here as well 2 years ago and it was just a good again as we remembered. Nice big rooms and very good service / hospitality. Comfy bed, good bathroom... all you need for just a night sleep before you leave the country. Airport shuttle is free ( as well as parking ) and well arranged.
- Wifi free 30 minutes per day in the lobby area.

  • Stayed: February 2013, traveled as a couple
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2  Thank Marijke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVExpress, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded March 3, 2013

Thank you for choosing to stay at the Bella Vista Express Hotel Auckland Airport and for taking the time to provide a review of your recent stay. We are very pleased to note that your return stay with us met your needs and expectations. We look forward to welcoming you back in the future.

Anne Lawson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

This is an excellent venue and so close to the airport which saves a lot of time and hassle, expecially when we were staying only 1 night. Wonderful complementary pick-up service from our late flight in and also early trip out to airport next morning. Early wake-up call and transport to/from airport absolutely no bother to staff. Very good, prompt and efficient check-in. Very high service level. Good sized room, clean and tidy and we found it comfortable. Thoroughly recommended. Reasonable tariff. (We didn't sample the food as our flight times didn't allow for that). Thoroughly recommended.

  • Stayed: January 2013, traveled as a couple
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2  Thank NewZealandCarver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVExpress, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded February 24, 2013

Thank you for choosing to stay at the Bella Vista Express Hotel Auckland Airport and for taking the time to provide a review of your recent stay. We pride ourselves on clean, comfortable, spacious and affordable hotel style accommodation without the trimmings! we are therefore delighted that our services and facilities met your needs, our staff work very hard everyday to ensure that our promise is upheld and when we get it right all the hard work is worth it! Thank you for sharing your experience.

Anne Lawson
General Manager

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Reviewed February 18, 2013 via mobile

We stayed there on feb 13 and going back again on feb 20th - its a good location close to airport, and perfect for a short stay. They were also very nice in keeping 2 of our luggage for a week while we went to south island. They also arranged a cab to downtown (about $35 nz $ and cash only) - so that can add up if you plan for stay for more than a day. Also free shuttle to airport is a nice feature. Pool is also a nice feature for the kids
If you plan on staying in auckland for more than a night i would live somewhere close to auckland downtown.

  • Stayed: February 2013
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1  Thank suddhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVExpress, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded February 24, 2013

Thank you for choosing to stay at the Bella Vista Express Hotel Auckland Airport and for taking the time to provide a review. We are very pleased to learn that your stay with us met your needs and expectations and that you found our services and facilities such as pool, luggage storage and shuttle service convenient. Thank you for sharing your experience.

Anne Lawson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

If you ever need to be near the airport, this hotel is for you. It is a no-frill hotel, room is fine until you find out that the mattress is too soft for you sleep on. Perhaps this is intentional so that you would remain awake for your early morning flight next day.

Auckland Central is 20 km away, motorway leading in and out of city centre can be a nightmare during peak hours but there is a nearby shopping area less than 1 km away where you can grab some groceries at Countdown Store or quick meal like KFC. Overall, I do recommend this hotel if your sole purpose is to find an overnight staying place before flying out from Auckland Airport.

  • Stayed: February 2013, traveled with family
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Thank Shycs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVExpress, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded February 24, 2013

Thank you for taking the time to provide a review of your recent stay at the Bella Vista Express Hotel Auckland Airport, we are pleased to hear that you would recommend our hotel for travellers en route via Auckland Airport based on your total experience. Bed preference is individual, some like hard, some soft and some medium, unfortunately we cannot cater to all needs as every room has the exact same model of bed base and mattress which I can assure you are of commercial grade and of good quality, however this is duly noted! Thank you for sharing your experience.

Anne Lawson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

expensive airport to downtown 16 each
cool stuff in motel
get sim card from inside airport nz telecom works overall perfect with high broadwith
get free shuttle from hotel all 30 min
breakfast better in airport

  • Stayed: February 2013, traveled solo
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Review collected in partnership with Easytobook.com
1  Thank Detlev P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVExpress, General Manager at Heartland Hotel Auckland Airport, responded to this reviewResponded February 24, 2013

Thank you for taking the time to provide a review of your recent stay at the Bella Vista Express Hotel Auckland Airport and for sharing your experience. We appreciate knowing when we do a good job so thank you.

Anne Lawson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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