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“Ideal airport stopover” 5 of 5 bubbles
Review of BEST WESTERN BK's Pioneer Motor Lodge

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BEST WESTERN BK's Pioneer Motor Lodge
Ranked #6 of 23 Hotels in Mangere
Darlington,UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ideal airport stopover”
5 of 5 bubbles Reviewed October 19, 2013

Stayed one night prior to a flight from Auckland Airport. Very comfortable, spacious room, with 2 rocker-recliner chairs as well as comfortable bed. Shuttle bus to terminal available on request. No aircraft noise. Very pleasant owners and receptionist(Dinah, I think). Only reason I gave 4, not 5, for sleep quality is that the outside light shone into the room through thin curtains so the room was not dark. Would have liked black-out blind. Would use this again if back in Auckland.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marsmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 11, 2013
Hi there, thank you for your review. We have identified a couple of rooms where outside lighting leaks through the curtains at night and will try installing blackout curtains there. Glad you otherwise found everything to your liking and enjoyed your stay. Thanks for choosing us :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

382 reviews from our community

Traveler rating
    115
    180
    58
    21
    8
See reviews for
84
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Charlotte, North Carolina
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

Agree with all other positive reviews - very clean, everything you need, reasonable price, etc. My understanding is that the shuttle runs every 30 min. Our flight arrived @ 6:30 AM and they graciously allowed us to check in that early, as they had an open room, which we really, really appreciated. And I burned up my 200MB wifi allotment in minutes trying to transfer iPhone photos over the cloud to an iPad, so beware of that. They gave me another wifi coupon but only 50MB; wifi is at a premium in NZ & AUS. Just past the Grand Chancellor hotel on Kirkbride, 150 meters or so, is a strip with small grocery/liquor stores, nice bakery, excellent Indian/Chinese restaurant and a continental place we didn't try. The city bus stops there and is very handy for going into the City Center for only $5.60 or so, about an hour trip.

Room Tip: Detached section appears newer, but all areas are fine.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ChefGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 9, 2013
Hi there, thank you for the review. Glad you enjoyed our facilities and service. We try to point out the local stores and restaurants as they are so close but easy to miss as they are around a bend. The Indo-chinese restaurant is a popular one with our guests.

It's true Internet access is not as "free" in NZ, as compared to say USA, but we try to provide a fair system which allows for the majority of users while preventing people from abusing our limited connection. We may look at expanding the 200MB data cap for guests based on feedback. We can also allow for business guests who may require extra data for work.

The detached building is in fact a block of newer units. To book these rooms you can select any of our "Superior" units rather than "Deluxe". They feature full air-conditioning and newer furnishings for a slightly higher room rate.

Thanks again for staying with us.

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

I needed a place to stay immediately as I had a horrible experience at another hotel and just wanted to get to another place. I called them and this very pleasant lady answered and said she has a room available. Check in time was supposed to be 1pm.
As I wanted to check out of the other hotel, I drove over to Best Western very early, about 10.30am. I went in to the reception to confirm my reservation and to have a look at the room. The nice pleasant lady, said that since I am already there, she will let me check in as the room was already ready. A very friendly gentleman, showed us to our room, showed us how to operate the equipment in the kitchenette and to let them know if we need anything.
Room is very, very nicely designed...pleasant colours and 2 Lazy-boy chairs for when we watch TV. TV reception is very, clear. Free wifi connection has very good connection!!!! Such a diffirence from my previous place...Am so glad we moved over here..only regret is that I should have found this place earlier! Staff are very friendly, room is very cosy and well-renovated...very clean!

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SingaporeSQTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 9, 2013
Hi there, thank you for the nice review. We pride ourselves on providing great service, facilities and convenience. Glad you enjoyed your stay, and thanks for choosing us :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
129 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed September 30, 2013

Stayed here for a night during a stopover in Auckland and would stay again. Conveniently close to the airport (so don't stay here if you want to see central Auckland); friendly, helpful staff; clean, comfortable rooms. A little on the pricey side, but aren't all airport hotels.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jamiddlebrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 9, 2013
Hi there, thanks for your review. Glad you enjoyed your stay and thanks for choosing us :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackwater, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

I stay here with my wife for a couple of days, and we did enjoy our stay. The rooms were clean, large living room and spa and the staff were very helpful when we check in and check out. It has everything you need for a short stop over. It is quiet although it is on the main road.

We love staying here, and we will definitely return when we are in Auckland.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank B e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 9, 2013
Hi there, thanks for the kind review. Glad you found everything to your liking, we love to hear from our guests. See you again next time :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waitakere City, New Zealand
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

There is no point trying to keep this a secret, this place is already becoming enormously popular as the pick of Auckland's airport accommodation so I won't even bother to try. Instead I'll tell you that if saving every single dollar is not your over riding priority (and I know that for some travelers it has to come down to that consideration) then you have the best choice in this property. And that is not to say that it is hugely expensive, there are simply cheaper options available but, if ever the saying, 'You get what you pay for' came into play then this is a prime example.

Everything I list below starts with the word wonderful (I just don't want to have to type it over and over again).

Staff.
Rooms.
Transfers.
Communication.
Extras included (wifi and tea, coffee, milk etc - even a copy of the NZ Herald).

I have just the two little points to note (one that can't be helped and one that could be rectified).

Parking is at a premium (that's the cost of this place being so popular and not a huge property). There needs to be a bit more shelving available for toiletries in the bathroom.

Apart from that - stay here if you want a great pre or post nights accommodation before traveling overseas.

Room Tip: We've booked an upstairs room for our next stay due to me being a light sleeper.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dianz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 6, 2013
Hi there, thank you for the lovely review. It is our pleasure to provide convenience, great facilities and service at a reasonable price. We always love to hear from our guests who appreciate it. In the busy months our carpark can get quite full but we can usually shift some of the Scotties on-site rental cars out back to make room for all. See you next time :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crowley, TX
Level Contributor
210 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

We stayed 2 nights recenty (as Auckland was our stopover between flights). Booked at the BKs motor lodge after reading positive reviews on Trip Advisor. Was not disappointed. The rooms were clean, comfortable, and quiet with a small kitchenette. Good showers. I normally always ask for a top floor room (since we tend to get "active" children above us otherwise). If you ask for a top floor though, there are no elevators here..but we managed just fine. There is a free shuttle to/from the airport... the owners were very pleasant and accommodating and we so enjoyed talking with them. The room was decently priced. Would recommend staying here and we would definitely stay again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TXLuv2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rukhi P, Manager at BEST WESTERN BK's Pioneer Motor Lodge, responded to this review, December 6, 2013
Hi there, thank you for the kind review. We aim to provide great service and value, and love hearing from our guests. Glad you enjoyed everything. Our staff are available 24/7 and are happy to help with carrying bags to the upper floor rooms. Hope to see you again :)

Your Hosts,
Rukhi & Ramesh.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN BK's Pioneer Motor Lodge

Property: BEST WESTERN BK's Pioneer Motor Lodge
Address: 205 Kirkbride Road, Mangere 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Mangere
#5 Business Hotel in Mangere
#6 Luxury Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN BK's Pioneer Motor Lodge 4*
Number of rooms: 37
Official Description (provided by the hotel):
Conveniently located only 4 minutes from the Auckland International Airport, New Zealand, Best Western BKs Pioneer Motor Lodge offers you quality, affordable accommodation. As our guest, you’ll enjoy our 24 hour courtesy airport shuttle service for the International and Domestic terminals. ... more   less 
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Also Known As:
Best Western Bks Pioneer Motor Hotel Mangere
Bks Pioneer Hotel
Bks Pioneer Motel
BEST WESTERN BK's Pioneer Motor Lodge Auckland/Mangere

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