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“Excellent pre/post flight hotel”

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Jet Park Hotel & Conference Centre
Ranked #2 of 23 Hotels in Mangere
Certificate of Excellence
Los Angeles, California
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent pre/post flight hotel”
5 of 5 bubbles Reviewed January 14, 2014

Flying off to Hawaii for two weeks we needed somewhere to stay before our trip and leave the car. Had stayed a year or so previously. Hotel quality has improved enormously. Rooms are well designed for the purpose of a one night stay but would seem cramped for a longer stay. Bed very comfortable. Reception very efficient and welcoming. Restaurant service excellent with good quality well priced food. Transfer to airport worked as specified. Car parking arrangement very good value and extra days are $5 per day. With a two week trip the hotel room is virtually free.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vincent W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 15, 2014
Dear Vincent,

It is indeed a pleasure to know you have such high regards towards Jet Park’s hospitality and product on offer which brings you back to stay at the hotel on your visit to Auckland.

Your comments have been duly shared with the team down the line and we look forward to welcoming you back soon.

Best Regards,
Milind Patil | Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (531)
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English first
Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed January 14, 2014

Great shuttle service and friendly drivers, the room was very nice and comfortable. Breakfast could be better value for money. Bar was nice atmosphere. Felt the reception staff could be more helpful and welcoming.





  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SubT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 15, 2014
Dear Guest,

Thanks for your feedback.

I am pleased at your appreciation for our hospitality from our shuttle drivers and comfy rooms.
Your comments regarding the reception staff are noted for further improvements accordingly.

We look forward to welcome you on your next visit.

Best Regards,
Milind Patil | Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kawerau, New Zealand
1 review
4 of 5 bubbles Reviewed January 13, 2014

My stay wad very comfortable and handy to the airport. Service was excellent and I would definitely stay there again. I would recommend to all to try.Good facilities . I am definitely going to make use of the gym next time. Room service was excellent and very easy.Best of all was the help of staff very knowledgeable and happy to help.

Room Tip: Cooler blankets for summer
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 14, 2014
Dear Marcus,

It is indeed a pleasure to read this wonderful review of yours on Trip Advisor.

It is truly a moment of pride for every team member at the hotel upon learning that we have not just met but managed to exceed your expectations.

Thanks for recommending our hotel and you are certainly more than welcome to use our well-equipped fitness room on your next visit to Jet Park Hotel.

Best Regards,
Milind Patil | Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ormskirk, United Kingdom
2 reviews
4 of 5 bubbles Reviewed January 13, 2014

Was excellent. Staff were more than helpful. Although the room was small, it was adequate and clean for our needs. As we arrived late, we were given a complimentary checkout of 12noon which was very much appreciated after a long flight. Thank you to the staff etc.,

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 14, 2014
Dear Barbara,

Thanks for your lovely feedback on this public forum.

I am pleased at your appreciation for our hospitality and we look forward to welcome you on your next visit.

Best Regards,
Milind Patil | Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
1 review
2 of 5 bubbles Reviewed January 13, 2014

Great hotel but no free wifi in our room, we could only pay for a 2 hour block for one device only or upgrade / move to the lounge area to use the internet. Very inconvenient otherwise it would have been a good stay

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 14, 2014
Dear Andy,

Thank you for taking the time to write this review.

It is with sincere regret to read that your stay with us was mixed and some of your expectations were not met.

As a norm almost all New Zealand hotels do charge for Wi-Fi; however for guest convenience we have gone extra mile where along with 24 Hours Free high speed Wi-Fi in our lobby and bar areas all our Deluxe Room Types comes with free fast speed Wi-Fi access.

Moreover, our cost effective internet Tariff starts from as low as 2 hours plan to 24 hours, week and monthly economic plans to choose from.

We are in a constant pursuit to learn from our guest’s feedback and enhance our services to be more personalized and renewing. Our IT team would be certainly reviewing the internet plans to best suite our guest needs. With this thought, we hope that you give us another opportunity to serve you and every possible effort to make your next stay with us a better experience.

Best Regards,
Milind Patil | Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargill, New Zealand
1 review
5 of 5 bubbles Reviewed January 12, 2014

I stayed at Jet Park recently for one nitght as I was in Auckland briefly for a wedding. I was very impressed with this hotel, their staff and the stay in general.
I was so pleased and grateful for the complimentary shuttle service which took me EVERYWHERE I needed to go and back again, in fact the number of times I used it, from & back to the airport, the shops & the wedding venue, I'm sure I would have save at least $100 in taxi fares & didn't have to wait more than 10 minutes. It was so reassuring to know that a ride was just a phone call away.
All of the staff were exceptionally friendly and helpful. The room was fresh, clean and had everything I needed and then some. The bed was comfy and the bathroom perfect.
All in all, I am more than satisfied and very happy with my choice of hotel. The room rate was also very reasonable and I absolutely got value for money.
I would absolutely recommend this hotel as a great place to stay.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olivia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, January 14, 2014
Dear Olivia,

The entire team at the Jet Park Hotel is delighted and motivated by your comments. It is our endeavour to ensure that every guest leaves our hotel as an ambassador of our product and services.

We are glad to note that you enjoyed the facilities and the service levels at the hotel alongside taking the advantage of our efficient shuttle service.

It will be an honour indeed to welcome you back, should you visit Auckland in times ahead.

Best Regards,
Milind Patil | Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath, England, United Kingdom
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

We (2 adults + 10 & 7 yr old kids) stayed 1 night after flying in from UK and it was perfect. The free shuttle arrived quickly; we checked into room with 2 queen beds, which was fine for 1 night; had nice meal and then had quiet nights sleep to get over flight and get on with starting holiday the next day with no real jet lag etc. Have stayed here before when leaving AKL with early flight and it was also good.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonyofnapiernz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jet Park Hotel & Conference Centre

Property: Jet Park Hotel & Conference Centre
Address: 63 Westney Road | Auckland Airport, Mangere 2022, New Zealand (Formerly Jet Inn Airport Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Mangere
#2 Business Hotel in Mangere
#2 Family Hotel in Mangere
#2 Luxury Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Jet Park Hotel & Conference Centre 4.5*
Number of rooms: 222
Official Description (provided by the hotel):
A short walk leads to a warm welcome on our FREE EXCLUSIVE AIRPORT SHUTTLE. 7 minutes to the hotel; FREE PARKING. Travelling on business or pleasure you deserve the best, and that is why we pick you up and drop you off at the airport in style 24/7 FREE of charge. You can leave your car with us while you are away FREE for 10 days, you can relax and refresh in luxury to prepare or recover from your journey and to refuel you will dine on the best cuisine. ... more   less 
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Also Known As:
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere

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