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“Great hotel, right near airport”

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Jet Park Hotel & Conference Centre
Ranked #2 of 23 Hotels in Mangere
Certificate of Excellence
Reviewed January 11, 2013

My family and I stayed here to ensure we would catch an early flight out of the airport. Perfect! Decided to eat at the hotel, great decision. Super pool for the kids, clean rooms and lovely atmosphere!

  • Stayed: January 2013, traveled with family
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Thank Amy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded January 17, 2013

Dear Guest,

Thank you for taking the time to share your feedback with us.

I am delighted to know that you appreciated the location of our hotel and had had a comfortable stay.

It gives us an immense sense of satisfaction & responsibility that the facilities, services and amenities were to your liking.


Thanks for your patronage and we look forward to welcoming you back at Jet Park Hotel (Home Away From Home) during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,460 - 2,466 of 2,913 reviews

Reviewed January 10, 2013

We only stayed one night but will definitely be back. The staff were extremely helpful and the rooms as good as they looked on the web. The food at the resturant and the great service topped off a fantastic stay.

  • Stayed: January 2013, traveled with family
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Thank ShazT13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded January 17, 2013

Dear Guest,

Thank you for this kind and appreciative review and I am delighted to see your quick and short stay with us has been a memorable one.

Our personalized service has always been our key differentiator and it is most encouraging to learn that our valued guests are satisfied with our consistent and diligent efforts.

We would very much want you to experience the Jet Park Hospitality further by staying with us and would indeed look forward to welcoming you at the hotel during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013

Had early morning flight so decided to stay the night in Auckland close to the airport. The room was all that was required for a short stay. Great big shower. Shuttle service excellent although the courtesy phone at the airport referred to on their website doesn't exist anymore. Staff very pleasant. Didn't eat in their restaurant but it seemed reasonably busy.

  • Stayed: December 2012, traveled as a couple
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Thank juliefHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

This was our first time at Jet Park and it will not be our last! You can tell that the staff here genuinely care about making your stay a pleasure. Check in to our ground floor room was efficient. The room, although small and compact was excellent - clean with everything needed for an overnight stay. There are larger rooms if you need them. Free parking (we just had to pay for one extra night!), secure and not noisy! Their restaurant is fabulous. A sample of their dessert menu - lemongrass pannacotta; chocolate parfait with black sesame glacage, coconut crumbs, & mint foam; lemon tart with marscapone, confit lemon & basil seeds with blood orange gel - superb! Main courses equally appetising and delicious. Service was A+. A very efficient bus does the early morning runs to the airport as they have so many people going out at that time, when we came back into Auckland their shuttle & driver (who was also the Concierge) came to pick us up. Tasteful decor, welcoming lobby area, comfy beds, good fluffy towels - all that we needed. Thanks Jet Park - you have worked out what travellers need.

  • Stayed: December 2012, traveled as a couple
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Thank WaikatoSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded January 17, 2013

Dear Guest,

Thanks for your lovely feedback on this public forum and it was a pleasure to host your stay at Jet Park Airport Hotel & Conference Centre.

Our team works round the clock aiming to achieve highest level of guest satisfaction and it is inspiring to learn that you enjoyed our services and amenities during your stay with us.

Your extremely generous praise and kind words of appreciation are very encouraging and shall keep us to motivated to remain committed to deliver an exceptional service to all our guests.

It is our endeavour to ensure that every guest leaves our hotel as an ambassador of our product and services.

Thanks for your patronage and we look forward to welcoming you back soon during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

We stayed there for one night to catch our flight the next day and it was simply awesome. After an eight hour drive up to Auckland we checked in and instantly the relaxation began. Our car was parked for us and all the formalities were quickly taken care off by one of the extremely friendly staff members. In our package-deal from expedia was a free parking period of 14 days included, which we exceeded by one night. It wasn't a problem and we got that one complimentary on top. Our room was very comfortable, absolutely clean, tasteful furnished and in a top condition. It was air-conditioned and had all the amenities to keep you happy: hairdryer, well stocked mini-bar, coffee making facilities, Sky-TV and a very comfortable bed I would love to have at home. Room service is available with an already eclectic menu, but when you see, what they serve you at the restaurant, you will understand, that they are award winning. The restaurant was very crowded at that evening, but we managed to get instantly a table for two without any reservation and were quickly seated. All staff members we encountered from the receptionist to the shuttle-drivers were very friendly, but our Chinese waitress Minnie at that evening was the pure sunshine. Even with a function going on somewhere in the background and a completely crowded restaurant, she managed to keep us happy by good drink-supply and warm words. When you sit in her serving-area you are in good hands! We never enjoyed a night in Auckland more and we slept already in Skycity.
Next morning we woke up late and so we asked for a later checkout: Once again no problem. The breakfast-buffet was still open and they kept it open just for us two people and after we tried every delicacy available (and there were quite a few) they handed us with a smile freshly baked Belgian waffles with whipped cream and cherry compote. Totally relaxed we started our traveling. Fifteen nights later we were picked up within fifteen minutes after we called the hotel from the free phone at the airport-i-site, but at the reception they brought us some bad news. On my drive up to Auckland I had the bad luck to run over a nail and so my car developed over the last fortnight a flat tyre. I never changed a tyre in my life, but once again: No problem! The shuttle driver from just minutes ago told us to spend some time at the bar. He would pick us up, when he is finished changing our tyre. Of course we didn't go inside. After all I wanted to learn something :-)! He (unfortunately I don't remember his name) did a fabulous job. And so did the whole Jet Park Hotel. Thanks for this experience of entirely dedicated customer friendliness!

  • Stayed: December 2012, traveled as a couple
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Thank Reisebaer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded January 17, 2013

Dear Guest,

Thanks for your lovely feedback on this public forum and I am pleased to note that you enjoyed your stay with us and the service rendered by our team contributed to the good memories.

Your appreciation motivates us in our endeavour to create delight by going an extra mile and your kind words boosts the confidence in our I-CARE program which aims to offer superb service along with impeccable product to all our guests at Jet Park Airport Hotel.

Our personalized service has always been our key differentiator and I am very pleased to read how you appreciated the friendliness and assistance of our Concierge (Adnan) who looked after the flat tyre and service from Minnie in restaurant. Your kind words have been conveyed to Adnan & Minnie; and have indeed served as a great source of encouragement for them.

We would very much want you to experience the Jet Park Hospitality further by staying with us and would indeed look forward to welcoming you at the hotel during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

Very convenient location for those of us that want to be closer to the airport the night before we fly. The included car parking makes it a good deal with the shuttle to and from the airport. Nothing really nearby so you really need a car if you want to eat off site. Rooms are clean and adequate and windows are soundproofed so there is no road noise.

  • Stayed: January 2013, traveled on business
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Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

Stayed for one night in transit. Very helpful staff (although forgot our wake up call). Tiny rooms with all that you need confined in a very small space. Good price and very adequate for a short stay.

  • Stayed: December 2012, traveled with family
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Thank TieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jet Park Hotel & Conference Centre

Address: 63 Westney Road | Auckland Airport, Mangere, Auckland 2022, New Zealand (Formerly Jet Inn Airport Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Mangere
#2 Romantic Hotel in Mangere
#2 Luxury Hotel in Mangere
#2 Family Hotel in Mangere
#2 Business Hotel in Mangere
Price Range: $101 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jet Park Hotel & Conference Centre 4.5*
Number of rooms: 222
Official Description (provided by the hotel):
A short walk leads to a warm welcome on our FREE EXCLUSIVE AIRPORT SHUTTLE. 7 minutes to the hotel; FREE PARKING. Travelling on business or pleasure you deserve the best, and that is why we pick you up and drop you off at the airport in style 24/7 FREE of charge. You can leave your car with us while you are away FREE for 10 days, you can relax and refresh in luxury to prepare or recover from your journey and to refuel you will dine on the best cuisine. ... more   less 
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Also Known As:
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere

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