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Jet Park Hotel & Conference Centre
Ranked #2 of 23 Hotels in Mangere
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent”
5 of 5 bubbles Reviewed October 26, 2012

Jet Park hotel is fantastic. Tbe staff are friendly, helpful and accommodating. The rooms are very well appointed. The food is excellent. The conference facilities we used were great. The services available to travellors -such as car parking and airport shuttles- are very handy. We were very pleasantly suprised and delighted with our stay.

Room Tip: I stayed in the south wing - away from SH20b, however all rooms have sufficientglazing to accommodat...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adelaborde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 30, 2012
Dear Guest,

Thanks for your lovely feedback on this public forum and it was a pleasure to host your stay and event at Jet Park Airport Hotel & Conference Centre.

Our team works round the clock aiming to achieve highest level of guest satisfaction and it is inspiring to learn that you enjoyed our services and amenities during your stay with us.

Your kind words about our hospitable staff, rooms, dining outlets and conference centre have been well received and we look forward to serving you in the near future.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (531)
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English first
Blenheim, New Zealand
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

The Jet Park was a beautiful hotel in which to stay. Although a little difficult to find by car, (more signposts, guys!) it really is a lovely oasis in a very busy airport area. Somehow the hotel and its staff managed to create a welcoming and happy feeling which is quite uncommon in most airport hotels where service and quality is usually without personality, warmth or high standards. The spacious room with en suite was very very clean, beautifully appointed with everything a guest could ask for. The food in the restaurant was delicious and appetising, although fresh coffee should have been available at breakfast time rather than dispensed from vacuum jugs. Other than that, the pancakes and selection of food was second to none. I realised when I got to the airport that I had left my laptop in the room and within minutes of a telephone call, the shuttle bus came to the airport, took me back to the hotel with laptop given to me at the door and then I was driven back to the airport by car, all in next to no time. The staff could not have been nicer or more helpful.
What a refreshing experience to find such a lovely hotel and great staff.Thank you.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heloise12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 26, 2012
Dear Guest,

Thanks for your feedback.

I am pleased to note that you & your family enjoyed your stay with us and the service rendered by our team contributed to the memories.

Your appreciation motivates us in our endeavor to create delight by going an extra mile and your kind words boosts the confidence in our I-CARE program which aims to offer superb service along with impeccable product to all our guests at Jet Park Airport Hotel.

Your comments regarding more parking spots and fresh coffee have been carefully noted and tabled with concerned department heads.

Looking forward to welcome you soon on your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 bubbles Reviewed October 25, 2012

We had an early morning flight so decided to miss the morning traffic and actually get a sleep in we would stay close to the airport the night prior.
When I booked the hotel all I really expected was a basic room for the night but instead was pleasantly surprised by the rooms decor and amenities provided.
Not only were we happy with our room but the service was absolutely spot on.
I was able to leave my car at no charge at the hotel whilst we were shuttled to and from the airport by Jet Parks own shuttle.
Wouldn't hesitate recommending Jet Park.

Stayed October 2012, traveled on business
Helpful?
Thank Diane B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 26, 2012
Dear Guest,

I would like to thank you for taking the time to write a review and appreciating our product and services.

We are extremely happy to learn that you thoroughly enjoyed your stay with us. Your comments are very encouraging and shall keep us to motivated to remain committed to deliver an exceptional service to all our guests at Jet Park Airport Hotel.

We look forward to welcome you back soon.

Best Regards,

Milind Patil
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandurah
Level Contributor
97 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

This hotel was great for a stopover between flights. It had everything you needed. Everything was clean and best of all, the lighting in the room and bathroom were great. A lot of places, the lighting is not so great. They have a free shuttle to and from the airport. All you do is call the hotel from the airport and they will come. Staff were great with a very quick and easy check in. Would definitely stay there again if needed

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandurahmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 25, 2012
Dear Guest,

Thank you for taking the time to share your feedback with us.

I am delighted to know that you appreciated the location of our hotel and had had a comfortable stay. It gives us an immense sense of satisfaction & responsibility that the facilities, services and amenities were to your liking.

Your kind words are indeed a great source of encouragement for us as we at Jet Park Hotel strive to offer an impeccable product complimented by superb service to all our esteemed guests.

Thanks for your patronage and we look forward to welcoming you back at Jet Park Hotel (Home Away From Home) during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed October 23, 2012

Having a break for Labour Weekend 2012 @ Jet Park it was great to experience the friendly staff and the rooms were more than we had expected. We travelled as a couple with our son who is 16 months old and enjoyed the twin room, a cot was provided which was great as well. We had breakfast ordered through room service too which we thoroughly enjoyed as we certainly love our food!
I will certainly ensure for all future accomodation that Jet Park is first on the list!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FMafileo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 25, 2012
Dear Guest,

Thank you for your recent stay at Jet Park Airport Hotel & Conference Centre.

It was a pleasure to have you at our hotel and receive such an encouraging review. Your comments about the meals, services and the hospitable team are highly appreciated and they inspire us to continuously strive to provide seamless hospitable services to all our patrons.

We would very much want you to experience the Jet Park Hospitality further by staying with us and indeed look forward to welcoming you at the hotel during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horowhenua, NZ
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

Our family love to stay at Jet Park when flying into and out of Auckland. The staff are friendly and helpful, the rooms are impeccable, the tranfer to and from the airport is so..ooo helpful and leaving our vehicle on-site takes the worry away about parking long-term. Eating in is just as cheap as eating out only far supreme in taste, presentation and service. We highly recommend Jet Park to any discerning traveller.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PoppyHorowhenua_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 23, 2012
Dear Guest,

Thank you for this kind and appreciative review and I am delighted to see your experience with us has been a memorable one.

Our personalized service has always been our key differentiator and it is most encouraging to learn that our valued guests are satisfied with our consistent and diligent efforts.

We would very much want you to experience the Jet Park Hospitality further by staying with us and would indeed look forward to welcoming you at the hotel during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

This was our first stay with Jet Park and you can be certain will will stay again. It was superb. The staff were very helpful, every thing was clean and modern and just what we required both the night before a flight and after return back to NZ late at night. A++ for customer service from start to finish, including the shuttle to the airport, front desk staff and the restaurant on site. And the added bonus of being able to know we could leave our car in a safe and secure onsite location was fabulous. Thank you jet park for making it a great stay.

Room Tip: Just make sure your room is not near a stair week...my only grip was that one inconsider person stay...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandymacHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this review, October 23, 2012
Dear Sandy,

Thank you for your kind comments and we are delighted to hear that you enjoyed the food and services at the Jet Park Airport Hotel.

Guest satisfaction is paramount for us and it is always gratifying to receive such praise.

Your appreciation has been humbly received and we look forward to welcoming you back during your next visit to Auckland.

Best Regards,

Milind Patil
Front Office Manager
Jet Park Airport Hotel & Conference Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jet Park Hotel & Conference Centre

Property: Jet Park Hotel & Conference Centre
Address: 63 Westney Road | Auckland Airport, Mangere 2022, New Zealand (Formerly Jet Inn Airport Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Mangere
#2 Business Hotel in Mangere
#2 Luxury Hotel in Mangere
#2 Romantic Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Jet Park Hotel & Conference Centre 4.5*
Number of rooms: 222
Official Description (provided by the hotel):
A short walk leads to a warm welcome on our FREE EXCLUSIVE AIRPORT SHUTTLE. 7 minutes to the hotel; FREE PARKING. Travelling on business or pleasure you deserve the best, and that is why we pick you up and drop you off at the airport in style 24/7 FREE of charge. You can leave your car with us while you are away FREE for 10 days, you can relax and refresh in luxury to prepare or recover from your journey and to refuel you will dine on the best cuisine. ... more   less 
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Also Known As:
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere

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