Unfortunately we didn't have a positive experience at this hotel. After arriving into Auckland pretty late (10pm) we immediately phoned for our complimentary shuttle to the hotel. A shuttle came but we were told it wasn't for our hotel. After calling them several more times the same shuttle, same driver picked us up - we had been waiting over an hour but there was no apology from the driver for the confusion.
On arriving at the hotel it was clear it is in major need for a refurbishment. You expect some compromises in budget airport hotels but modernisation is definitely needed here.
The "continental breakfast" in the morning was basic to say the least - toast or cereal. Do not book this hotel on the basis of the breakfast being included!
Sad to say there are many better options in the same area for a similar price, until the management sorts out the shuttle and gives the place a bit of an overhaul it's recommended to avoid.
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- Also Known As:
- Airport Gateway Mangere
- Hotel Airport Gateway
- Airport Gateway Hotel Auckland/Mangere