This hotel was rated as a three star - I would give it 2 at the most. Firstly, the woman on the front desk was so unwelcoming and could do with some training in customer service and manners. Secondly, the cleanliness / upkeep was very poor. We had cockroaches in our room at night time. I feel terrible that I made my Mum stay here with me! The one positive I can give it was the free shuttle to and from the airport but this is a pretty standard service nowadays. What worries me most is that tourists stay here and leave with the impression that this is a standard representative of NZ.
- Official Description (provided by the hotel):
- Auckland Airport Kiwi Hotel is a 52 room 3 star hotel that is located within a 5 minute drive to Auckland Domestic and International Airport. The hotel specialises in looking after guests by offering clean, great value accommodation with little value added free extras such as:* Free Parking for 10 days* Free Shuttle pick ups ONLY from the airport* Airport drop offs $2.00 per person. Free Light Continental breakfast per person on particular room types per night of stay. We are your perfect choice for a night before a flight out, or just the start of your journey within New Zealand. ... more less
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- Also Known As:
- Auckland Airport Kiwi Hotel Mangere