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All reviews international terminal across the road auckland airport an early morning flight new zealand next morning buffet breakfast long flight comfortable bed convenient location arriving late room rate mini bar between flights rental car stayed one night wake up call
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Reviewed July 21, 2014

Perfect place to stay after a late night flight into Auckland. We had a superior room which was lovely. Great views and well appointed. Very quiet The breakfast buffet is amazing. We will definitely be back

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank Deanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded July 22, 2014

Fantastic feedback from you and your family!
School holiday trip overseas? Hope you guys had a great time away together.

Thank you for choosing to stay with us, we look forward to welcoming you and your family back soon.

Have a wonderful rest of the week,


Sunny Goo
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Literally across the road from the International Airport and only a 10 min walk to the domestic terminal (or you can catch the free shuttle bus). Stayed one night after arriving late at international and flying out early for business the next day. Rooms are very well appointed and super clean + all are sound-proofed, so there is no noise.
Breakfast is from 5 am, delicious buffet (although I only had continental, not full buffet) and decent coffee. Great that breakfast is early, especially for business travellers who have early morning flights and don't want to eat standing up at the airport (our lounge).
Awesome place to stop between flights and wouldn't stay anywhere else.
Continental Buffet is NZD $27 and Full is $32, and would have preferred to see a bigger gap as only had toast and cereal.
Highly recommended for business and families alike.
Staff efficient, considering time of check-in/out. Self-check out is available, but not an envelope, you fill out a kind of postcard-type flyer and drop it in on way out.

  • Stayed: July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank CJ80_0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded July 22, 2014

Hotel is situated perfectly for transit guests desperately in need of quick sleep and shower. Glad you made most of your stay and even was able to have a quick bite in the morning!

Looking at your overall score, service score was at three out of five – I do apologise if there was a letdown during your stay and hope this was able to be resolved quickly.

Thank you for staying with us, watch out for early booking discount deals on our website for your future business visits.

Sunny Goo
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Stayed here twice, once after a late night arrival into Auckland International Airport and the second time a few weeks later before heading out of NZ. Was really impressed. Stayed in a superior twin room. Plenty of space, bathrooms were really lovely (bath and shower). Had room service both times and the food was excellent but was most impressed with the quality of their buffet breakfast and friendliness of staff. Would definitely stay here again and recommend. Can't beat it in terms of proximity to the airport.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank PureNZPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded July 22, 2014

If you don’t have much time in between connecting flights, it is easier – especially with kids – to base yourself at the airport. Glad our staff was able to make your stay enjoyable enough for your wonderful feedback online.

For your next stay, let us know your preference for the bathroom configuration and we are happy to accommodate you with the request.

Thank you for sharing your experience with us online, and see you on your next trip.


Sunny Goo
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

One night stay before we headed out to rarotonga. Excellently situated and so handy next to international. Restaurant served us two good meals dinner and then buffet breakfast. Comfortable sleep, well appointed rooms, recommend getting the large shower!!!

Stayed: July 2014
Thank Trev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded July 21, 2014

That’s a first! Launch pad!

Glad we have kick started the holiday. Hope your visit to Rarotonga was all you wished for – relaxing and stress free!
Thank you for your feedback on the restaurant, team did a great job looking after you two.

See you again on your next trip overseas, have a great rest of the week.


Sunny Goo
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded July 21, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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