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“Great breakfast, expensive wifi!” 4 of 5 bubbles
Review of Novotel Auckland Airport

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great breakfast, expensive wifi!”
4 of 5 bubbles Reviewed June 13, 2014

I stayed here 1 night before an early morning flight. The room was really nice and I liked being able to look out our window over the airport runway. The wifi was really expensive to use (I think around $15 a day). I think that's a bit steep considering this isn't a budget hotel, surely it should be included?

The breakfast buffet was amazing with pretty much anything you could want. Unfortunately for us we didn't get to enjoy as much as we would've liked since we were up early for our flight.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jenna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, June 16, 2014
Hi Jenna,

Long way back home! Hope your journey back was comfortable one,
Thank you for your review on the stay.

I do understand your view on the internet and we are gathering all feedback from our guests to work on better solution for next year. Considering all travellers are now with smartphones and tablets, review of this offering is crucial and we hope to be able to offer better solution for our guests in the future.

Thank you for staying with us, see you on your next big adventure down here!


Sunny Goo
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,055 reviews from our community

Traveler rating
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    237
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (530)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Calgary, Canada
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 12, 2014

I had an early 7am flight and was undecided if I should stay in the city or stay at this hotel. Generally, my experience with Novotel hotels has been average but this one was exceptional! Not only was it extremely convenient in terms of location (from the time I left the hotel to the time I finished check in was not even 7 minutes!) but the hotel is extremely well kept! If looking for food options there isn't much besides the hotel restaurant and the food court in the airport. Loved the multiple shower heads in the bathroom. Definitely one of the best airport hotels I've ever stayed at!

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Navaid_Aziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, June 16, 2014
What an AWESOME review,
Thank you for your feedback on the stay – loved reading this!

Rain shower is the best and I’m glad you enjoyed it, it is absolutely essential to have a good shower and a good sleep before long haul journey in the trapped air.

Thank you for staying with us, and see you next time you are in NZ. Canada must be nice and hot right now!


Sunny Goo
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed June 10, 2014

This hotel is very handy for a short stopover. It's located just across the road from the arrivals, so we were in our room 15 minutes after passing through customs. Modern, very clean and with a very comfortable bed. The extra bed for our 8 year old son was also very good. Just remember that check in counters for Air New Zealand are on the ground floor were the arrivals are, so just cross the road on the way back and don't take the escalators. You only go upstairs once you have your boarding pass printed.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank BeatainOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, June 10, 2014
Sorry if you had confusion over finding the arrivals area at the terminal – it is right across the road from the hotel to your left as soon as you enter the terminal.

Thank you for staying with us, and see you on your next visit – or transit through Auckland.

Have a lovely rest of the week.


Sunny Goo
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed June 10, 2014

This is a star hotel close to airport. One just needs to walk across the street to reach the International airport. This is a nice and convenient place if you have a flight to catch. It has a restaurant and the food is good. wifi however is not free. The rooms are small but you won’t mind because its matter of one night.

The insulation is great since you dont get noise disturbance even though you are sleeping next to the airport.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suvabrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, June 10, 2014
Thank you for your review,

We have two Mac computers available to be used free of charge throughout the day, hope you were able to take advantage of this during you stay.

Thank you for staying with us, and see you on your next visit to New Zealand!


Sunny Goo
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Auckland Airport

Property: Novotel Auckland Airport
Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Business Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

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