We stayed here on a day rate between flights. The rooms were clean, and very comfortable. No noise from other rooms or outside so made it very restful for the few hours we were there. Staff were friendly. Also there is no WIFI in the rooms.
My main complaint is that we asked to pay for the room on one of our cards and we put the deposit on another (it was the end of our trip so trying to use up money on prepaid cards). We were told this was fine and it was put through. Upon returning home we note we have been charged the room to the same card as the deposit, yet the room charge is also "frozen" on the card we requested to use! Basically we are now waiting for Novotel to release nearly $300.
Really disappointing as I cannot fault the hotel otherwise.More
- Free Parking