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“A pleasant surprise, for an airport hotel”

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 7, 2014

These people KNOW how to run a hotel. Clean, quiet, efficient, and high quality everything - even the buffet breakfast. I could name dozens, if not hundreds, of "four-star" business hotels around the world whose managers ought to stay a couple of nights at the Novotel Auckland Airport, just to learn how such a hotel SHOULD be run. It is my impression that management invests in good quality training for its staff and treats them well. The only, very minor, criticism I have is that I would have liked three pillows rather than only two.

  • Stayed: February 2014, traveled on business
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Thank RowenaCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 10, 2014

Dear Rowena,

Thank you for your five-star comment on tripadvisor! Our team thrives to make the guest’s stay comfortable and I’m very glad to see your stay was the one!

We have two additional pillows placed in the cupboard for guest’s convenience, I do apologise if the sign wasn’t clear or if the item was missing from the room.

Thank you again for your kind review,


Sunny Goo
Rooms Division Manager

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2,313 - 2,319 of 4,418 reviews

Reviewed February 7, 2014

I only managed to stay here about 7 hours, in transit through Auckland on the way home, but this was quite an interesting experience. Brand new hotel, very swish rooms (well, I liked my "eco-room"), and very quiet too. I thought being in the airport carpark I'd be hearing planes coming and going, but nothing at all. I didn't get to sample restaurant or anything else apart from sleeping and showering, but I'll be staying here in future next time I transit Auckland airport. Yes, more expensive than others, but paying ridiculous taxi fares just to get to a city hotel plus inconvenience of the time & travel, Novotel makes perfect sense to me.

  • Stayed: January 2014, traveled on business
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Thank pfsinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 10, 2014

If you are travelling through Auckland or for a short stay, Novotel Auckland Airport is ‘the place to stay’. Stress-free from not having to get stuck in traffic for your flight or as you have mentioned, hefty Taxi costs.

For next time, make sure to try our restaurant, The Square. Either to enjoy the extensive variety at our Breakfast buffer or a quiet dinner before your rest.

Thank you for leaving us a comment, and hope to see you soon.


Sunny Goo
Rooms Division Manager

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Reviewed February 6, 2014

We stayed one night after a long drive from New Plymouth, so that we would be fresh for the following day's flight home. The hotel is ideally situated right opposite the International Terminal. Rooms are comfortable and well-equipped. Although our room faced the terminal building, there was no aircraft noise at all. There wasn't a huge choice on the dinner menu. The steak wasn't brilliant but my curry was lovely! Breakfast is very good although a little pricey, but hey, this is an airport hotel. Well worth the stay.

Stayed: February 2014, traveled as a couple
Thank RosinaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 10, 2014

Thank you Rosina for choosing to stay with us,

I’m glad to see that you have enjoyed the stay, and hope to see you on your next visit.

Have a great weekend ahead.

Sunny Goo
Rooms Division Manager

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Reviewed February 5, 2014

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Fiona M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 6, 2014

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Reviewed February 5, 2014

Stayed here pre an early morning flight out of NZ. What a relief when that alarm blasts you out of a great sleep, then realise you only have a leisurely stroll across the road to get your flight. A great way to start you day.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Accorhotels.com
Thank TonyatRotoNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Rob W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 6, 2014

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Reviewed February 4, 2014

The Novotel has to be one of the most conveniently located airport hotels in the world, literally across the road from the international terminal at Auckland airport. We were lucky enough to have a room on the top floor of the hotel with extensive views over the airport and runways and out to sea. The views of the take-offs and landings would keep an aircraft spotter in seventh heaven. The hotel is only a few years old and the rooms, fixtures and fittings are very modern. The rooms are clean, quite spacious with a very nice bathroom. The restaurant serves good food at reasonable prices or there is always the alternative of the fast food outlets in the terminal across the road. For a stay either before or after a flight the location cannot be beaten, but it is also well worth a stay in its own right.

Room Tip: Ask for a room as high as possible for great airport views.
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  • Stayed: November 2013, traveled as a couple
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded February 6, 2014

Dear David,

We are lucky to be located so close to the terminal, this can provide best comfort and convenience to guests who will be arriving late to the city or departing very early in the morning.

View of the airport is spectacular and you are absolutely right on “heaven for plane spotters”!

Thank you David for your kind review on the hotel and we do hope to welcome you again at Novotel Auckland Airport.


Sunny Goo
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Romantic Hotel in Mangere
Price Range: $176 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

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