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“Peaceful retreat at the airport”

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
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4,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (559)
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English first
Sydney, Australia
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 4, 2013 via mobile

The Hotel is a couple minutes walk from the the terminal and was really convenient for our night time arrival at Auckland. Check in was fast, efficient and courteous. Our 7th floor room was a pleasure to walk into. It was fresh, modern and very comfortable. The bathroom was a real touch of luxury with lots of (very clean) glass. The shower had both fixed and rail shower heads. Unlike many hotels there was little or no ambient noise from the adjoining rooms, corridor or even the airport. The breakfast buffet was excellent. This is a great hotel and well worth a stay

Stayed October 2013, traveled as a couple
Helpful?
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this review, November 5, 2013
Dear Jennifer F
Kia ora & Thank you for choosing our Hotel!
Absolutely delighted to read you have enjoyed your stay with us & that you have enjoyed all our services!
We look forward to welcoming you back,
Warm regards,
Mathieu Le Besq - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 3, 2013

Excellent Hotel and well recommended, Rooms are well appointed and everything that you need .. as my son pointed out if only it was placed somewhere you wanted to stay longer ! Only a 100 meters from the front of the International terminal its is extremely handy after a long flight if you need a layover before catching another flight.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZenStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this review, November 4, 2013
Kia ora ZenStone,
Many thanks for choosing our Hotel & taking time to share your review!
Just like your son - we too wish you had stayed longer... We look forward to your next visit,
Warm regards,
Mathieu Le Besq - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cordoba, Spain
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 3, 2013

Well appointed and we got a great deal on wotif for NZ$210 for this 5 star hotel. Staff were friendly and helpful. At an airport I expected some airport noise but very well sound proofed so a great nights sleep.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank neilw193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this review, November 4, 2013
Kia ora thebiggestcheese
Many thanks for choosing Novotel Auckland Airport & taking time to share your review!
Delighted to read you have enjoyed your stay & indeed we are very lucky with outstanding soundproofing in our Hotel!
We look forward to welcoming you back,
Warm regards,
Mathieu Le Besq - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 2, 2013 via mobile

We stayed here on our last night in New Zealand. It's a gorgeous hotel- luxurious, clean, professional & courteous staff, and literally 20 metres from the airport. Also, the sound proofing was magnificent, as we didn't hear a single take-off or landing.

Stayed December 2012
Helpful?
Thank Gosney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this review, November 3, 2013
Dear Gosney,
Kia ora & Thank you for choosing our Hotel!
Delighted to read you have enjoyed your stay with us and that our team & soundproofing of the Hotel all contributed to relaxing experience!
We look forward to welcoming you back,
Warm regards,
Mathieu Le Besq - Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 1, 2013

It was a stopover arriving late at night and departing late the day after. Room is modern with all the necessities. Bed is comfy. The price is a little higher than other airport hotels but makes sense if you include the taxis. Location is very convenient as it is right outside the arrival area. Will consider using this again next month in another stopover from the islands to Asia.

Stayed September 2013, traveled on business
Helpful?
Thank JPBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this review, November 3, 2013
Dear JPBKK
Kia ora & Thank you for choosing our Hotel!
Fantastic to read you have enjoyed your stay at the Hotel - We look forward to welcoming you back to your new home at Auckland Airport!
Warm regards,
Mathieu Le Besq - Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Auckland Airport

Property: Novotel Auckland Airport
Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Business Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

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