We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Satisfied”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
Write a Review

4,178 reviews from our community

Traveler rating
    2,378
    1,438
    251
    70
    41
See reviews for
928
1,723
499
730
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (552)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Armidale, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 23, 2013

We stayed the night before an early flight and despite being only a few hundred metres from the runway and terminal we did not hear any noise at all, a marked difference from the upmarket hotel we stayed at in central Auckland. The room was pleasant, comfortable bed, room too warm but that seems to be the norm for hotels world-wide. Our tariff included buffet breakfast which was good quality and selection, Overall a pleasant surprise

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walkergill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, General Manager at Novotel Auckland Airport, responded to this review, July 25, 2013
Kia ora walkergill
Thank you for your review – Fantastic to hear your stay was a pleasant surprise! It still amazes some of our team how quiet this hotel is as well! Great to see the room and breakfast was good. For future stays please do not hesitate to call our Guest Services Manager who will be able to assist in getting a desirable room temperature for your room.
Look forward to welcoming you back.
Kind regards,
Paul Columbus – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 23, 2013

Stayed here twice with my wife and son on our trip to New Zealand and Australia. Modern, clean hotel. Great breakfast. The only thing that was a little weird was that the wall between the shower and the main portion of the room was frosted and transparent. Don't know I'm keen to allow others watch me showering.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahovagim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, General Manager at Novotel Auckland Airport, responded to this review, July 25, 2013
Kia ora ahovagim
Thank you for your review. Great to hear you family enjoyed breakfast! You have a valid point about the bathroom - I can see that you stayed in June, we have since put blinds in all of our twin rooms, so that the frosted shower screen can be covered, as this was identified by our guests as a design aspect for us to review.
Look forward to welcoming you back.
Kind regards,
Paul Columbus – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 22, 2013

This hotel is handy in the carpark of the Auckland International Airport. Its a brisk 10 minute walk following the painted line to the Domestic Airport. or a free bus every 15 mins or so can take you instead of the walk...

The hotel is lovely and newish ( build for the RWC last year) The decor was fresh and beautiful... with mod lamps and beautiful furnishings... the bathroom is the best I have ever been in.. modern and lots of glass...

No robes unfortunately. The room service menu could have been a little broader or with some more comfort food... after travelling for weeks on end you do get tired of restaurant food all the time and travelling and odd hours it would have been nice to have had scrambled eggs and gluten free toast at midnight...

I noticed that some rooms had great views of planes and tarmac. which would have been more exciting than my view east over the carpark... but lovely big windows and lots of sun!

I arrived internationally after midnight and flew out domestically 5 hours later... so a short lovely convenient stay!

Staff were lovely and helpful.

Room Tip: Request a room at the southern end of the hotel with views over the tarmac and airport side.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, General Manager at Novotel Auckland Airport, responded to this review, July 25, 2013
Kia ora MerrySeaNelson
Thank you for taking the time to write a lovely review! For such a short stay you have managed to highlight some excellent points about out hotel! We are glad you like the decor - especially the bathroom.
I have passed on your room service menu suggestion to our Executive Chef for consideration, as you make a good point about travellers wanting simple dishes are travelling for a long time!
We do hope that your next stay will allow for a longer stay.
Kind regards,
Paul Columbus – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 22, 2013

Yet again we were made to feel VERY welcome, staff welcomed us by our names on arrival (we have stayed before) which I thought very professional. Friendly staff in all areas of the hotel. I mentioned in my booking email the reason for our stay was a family birthday, and on entering the room there was a card waiting for us :) These small thoughtful gestures will make a customer come back time and time again :) Thank you for your kindness to our family and we certainly recommend this hotel to anyone travelling or even staying in Auckland as it is only a 15 min drive into town (bit longer in peak traffic of course) and there are regular buses from the airport to town center.The rooms are to a high standard and well sound proofed so you are not disturbed by the airplanes.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, General Manager at Novotel Auckland Airport, responded to this review, July 25, 2013
Kia ora Sarah W,
First of all, you are more than welcome for the kindness – Thank you for the review! I am extremely happy to hear the team have made your stay a memorable one! We aim to make our all guests feel special, and a birthday is an excellent example of a way that we can do this!
Look forward to your family’s next visit.
Kind regards,
Paul Columbus – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 22, 2013

We stayed at this hotel when I was injured,We flew out the next day and didn't want the hassle of transfer buses etc. Well it couldn't be nearer,I'd say it's 100 feet to the terminal and all on the flat.The hotel is very new so everything is as it should be for a decent hotel. Tea/coffee equip. in the room, etc. Although it in the car park and so close to the runway there was no noise and the air con was brilliant.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, General Manager at Novotel Auckland Airport, responded to this review, July 25, 2013
Kia ora Edward G
Thank you for your review. Happy to hear our location was just what you were looking for! Also great to hear our facilities were brilliant!
We hope your injury will be healed soon and that we can welcome you back in the near future.
Kind regards,
Paul Columbus – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mangere hotels
1.8 mi away
Jet Park Hotel & Conference Centre
0.5 mi away
Ibis Budget Auckland Airport
1.3 mi away
Sudima Auckland Airport Hotel
Show Prices
Show Prices
Show Prices
1.2 mi away
Heartland Hotel Auckland Airport
2.1 mi away
Holiday Inn Auckland Airport
2.2 mi away
Oakwood Manor
Oakwood Manor
#13 of 23 in Mangere
3.5 of 5 bubbles 269 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Auckland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Auckland Airport

Property: Novotel Auckland Airport
Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
#1 Family Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Hotels.com, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Auckland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing