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2,767
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All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morninglong flightbuffet breakfastcomfortable bedconvenient locationarriving lateroom ratemini barbetween flightsrental carwake up callstayed one night
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Reviewed August 28, 2012

A great location for stay before an early morning flight. Just a pity they do not offer a good rate for parking while you are away on holiday. Good meal . No place to have a drink easily with another couple. Most are two seats next to the windo.
Great views from upper floor rooms.

  • Stayed: August 2012, traveled as a couple
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Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMNovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded September 5, 2012

Dear Valued Accor Traveller,

Thank you for taking the time in sharing your experience with us. We appreciate your valuable feedback to assist us in the future.

Kind Regards
Kristen Pirie
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

  • Stayed: August 2012, traveled solo
    • Value
    • Location
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    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GSMNovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded September 7, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 26, 2012

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GSMNovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded September 5, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 26, 2012

To have an hotel inside the Airport boundries is marvellous. My stay at the Novotel Auckland Airport was excellent. Delicious food, perhaps the lighting at dinner could be brighter. Most comfortable room with state of the art fixtures and fittings. The staff I encountered were so helpful. A tip - I always reserve a table for dinner when checking in whick prooved most beneficial this night as two flights delayed and the hotel filled up very quickly. The walk to the International Departures terminal a breeze.

  • Stayed: August 2012, traveled solo
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Thank Paradise316370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMNovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded September 5, 2012

Kia Ora Valued Accor Member,

We appreciate you taking the time to post some feedback. Yes as you have mentioned it always pays to book a table in the restaurant as you never know when a flight may be disrupted. Great to hear you enjoyed your stay.

Kind Regards
Kristen Pirie
Guest Services Manager

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Reviewed August 26, 2012

What a wonderful hotel to have at the doorstep of the Auckland International Airport. We arrived on a late flight and while I had been told it was just a few steps to the hotel I was very surprised to find it was SO close.

We were greeted by friendly staff and our substantial luggage was taken to our room.

This is a very classy hotel, wonderful architecture, NO plane noise at all. Our room was lovely, not overly large but plenty of space with some beautiful features and fittings. A great view from our room and from the hallways.

The breakfast was GREAT. A wonderful choice of continental and or cooked, again there was a wow factor. I think that we will stay there again even if we are not flying out...and definately will stay again before or after and International flight.

  • Stayed: August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Thank 10Woodford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMNovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this reviewResponded September 7, 2012

Kia Ora 10onwoodford,

Thank you very much for taking the time to provide some wonderful feedabck. It is great to hear you felt your experience had that "WOW" factor. I am very proud to see the staff looked after you from the moment you walked in. One of the best features is how quite our hotel is and it certaintly makes a difference in getting a good nights rest after a long haul flight. I look forward to meeting you on next your next stay.

Kind Regards
Kristen Pirie
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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