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“Great location at Auckland International Aiport but not airside”

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 16, 2012

Convenience is THE advantage of this hotel. You walk out of Auckland airport, across the road and you are there less than 100 metres from the terminal. We arrived about 1am and checked in ad were in the room promptly. The rooms are small and while large enough for a couple with bags staying with kids could be a challenge. Bed was OK, not great and everything else functioned. Wi-Fi is available for purchase - at 1am in the morning the thought of logging on passwords etc. made me remember how backward Novotel are on the internet. Room was very quiet with no aircraft noise or car noise (we were on the western side of the hotel). After a smile less welcome we decided to breakfast out. Adequate but would also consider Jet Park who pick up and deliver, have friendly staff, free Wi-Fi and larger rooms. You need to take are when you check out as most airlines don’t allow check in more than 3 hours prior so don’t leave the hotel and end up sitting uncomfortably in the terminal.

  • Stayed: July 2012, traveled as a couple
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Thank KiwiScotOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,519 - 3,525 of 4,416 reviews

Reviewed July 16, 2012

We stayed overnight at this hotel on the way to Tahiti. The hotel is located opposite the International Terminal and is a very short walk. We stayed in an Executive Room and it was adequate for our short term requirement. Our mini bar fridge was locked on arrival to the room but was soon fixed with a call to Reception. We had lunch in the restaurant prior to our afternoon flight and it was very nice. A good experience all round and we would not hesitate to book again.

Room Tip: Executive Room was fine for an overnight stay but would not have wanted it to be much smaller.
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  • Stayed: June 2012, traveled as a couple
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Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this reviewResponded July 16, 2012

Dear Julie M,
Thank you for choosing our Hotel,
Delighted to read that you have enjoyed your recent stay with us prior to flying out to Tahiti and took advantage of our Executive Rooms.
I am sorry that your Minibar was closed upon your arrival, great to read that our team attended to it immediately.
We look forward to welcoming you back,
Warm Regards,
Mathieu Le Besq
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012

Have to admit only booked a day bed here to kill 6 hours before a San Francisco flight.

Rooms are very well appointerd and whole hotel looks sharp and clean. No airport noise in the rooms which is amazing considering how close it is to the terminal.

Beds comfotable. Staff friendly and check-in a breeze.

Would not hesitate to stay here again.

  • Stayed: July 2012, traveled as a couple
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1  Thank Elbankos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMNovotelAKLAirport, Front Office Manager at Novotel Auckland Airport, responded to this reviewResponded July 16, 2012

Dear Elbankos,
Thank You for choosing our Hotel!
I am delighted to read that you took advantage of our Hotel to relax prior to catching your long flight to San Francisco!
We look forward to welcoming you back,
Warm Regards,
Mathieu Le Besq
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2012

Everything was great except for internet access. Wi-fi was only avaliable in lobby area and was not free. We had just returned from 2 months overseas where free wi-fi access was in bedrooms as well as public areas in all hotels.

  • Stayed: July 2012, traveled as a couple
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Thank Annette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

  • Stayed: July 2012, traveled with family
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Thank Kosmeyer
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management response:Responded July 15, 2012

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Reviewed July 14, 2012

This has to be in the Guinness Book of Records for being the closest hotel to any airport. Fantastic. Check in and everything is well oiled; quick and easy. Airport noise nil. The usual "To help us conserve water and energy" is a guilt inducing method of getting the customer to reduce the hotel's laundry bills. (N.Z has finally abolished paying departure tax locally at the airport - It's now included in the ticket).

  • Stayed: April 2012, traveled solo
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Thank 8002reverse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

I booked this hotel because I knew my flight was going to arrive at crazy o'clock and I didn't want to be going into the city at the time. It is conveniently located next to the airport, walking distance. Check in was quick and smooth. Room was clean, equipped and comfortable. Good for stop overs, transit, and convenience to the airport.

  • Stayed: July 2012, traveled solo
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Thank travelingsurfergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 15, 2012

Dear travelingsurfergirl,
Many thanks for your review!
Thank you for chosing our Hotel too! I am glad to read you have had an enjoyable stay with us.
We look forward to welcoming you back,
Warm Regards,
Mathieu Le Besq
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Family Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Green Hotel in Mangere
Price Range: $176 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere

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