I booked this hotel on the internet due to needing somewhere close to the airport before my flight early the next morning. Well as soon as I pulled up in the car park I knew this wasn't going to be good. Call me old fashioned but when I see a building with a shabby exterior I'm inclined to think the inside is probably not much better, well unfortunately I was right. I wasn't really greeted at the reception more sort if grunted at, thrown a key and told to walk down the hallway. As I walked towards my room, I was admiring the mess the place was in, floors not clean, broken furniture, stained walls and this was just the hallway! The room itself was not much better, I could have got over the lack of clean windows or the dirty bed or the TV balanced dangerously on a chair! I couldn't however get over the stench of damp emanating from the place. This is a health hazard, I turned round and marched straight back to the reception, en route I couldn't help but take a glimpse at the pool/spa although I noticed the fire hose was leading to it. I couldn't believe it, they use the fire hose to fill up the pool!!! I'm not from NZ so I'm not familiar with it's laws but I'm sure this is pretty much illegal. Well I threw my key back at them and walked across the road to the best western which was fantastic in comparison. Never have I left a hotel early and I have stayed in some pretty crappy hotels but I was absolutely speechless about this hotel, I have never seen such a s**t hole in all my life seriously someone from NZ needs to shut this place down it seriously is a shambles and a major health risk!! I asked the man at the reception how he had the nerve to call this place a hotel? His grunted, unenthusiastic response said everything, real class!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hotwire, TripOnline SA and Cancelon so you can book your Palms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palms Hotel Auckland/Mangere