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“A good choice”

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Clarion Hotel Copenhagen Airport
Ranked #1 of 5 Hotels in Kastrup
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A good choice”
5 of 5 bubbles Reviewed June 13, 2013

We stayed here one night before we left Copenhagen. Our flight was at 7:30 am and we had been in Sweden so this was a good move for us. We did have a day to go into Copenhagen and the Metro station is right next to the hotel. The staff was very friendly and the rooms were great. Plush, thick towels, a great shower and a comfortable bed. Our booking included internet but some don't. We did eat in the hotel and had their buffet at dinner. It was quite extensive and very good but pricy. The room was $249 US and worth every dollar because of the location. You literally cross the road on a covered walkway and you are in the airport.

Room Tip: I was comcerned about noise from the airport but we heard none and our room faced the runways.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,276 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
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English first
Ontario
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

So it couldn't be any better to step off your plane and roll across a walkway to a nicer hotel. You'll be greeted by a beautiful large lobby upon entering the hotel. The rooms are great and it's important to note that you don't hear the planes at all. I'm not sure how, but clearly they put some thought into the design. Metro connection is right outside the door, gets you downtown in 15min for 24 Krones. The gym is small and, though I have yet to try, it looks like there is only spa stuff at cost, no steam room/sauna . The Exec lounge is nice, no heavy eating before supper, but enough to tide you over. Nothing like the Sydney, Aus, lounge, that's for sure.

  • Stayed June 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank HoldfastOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strasburg, Virginia
Level Contributor
165 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

The title says it all - great location right next to the terminal. My wife and I stayed there after arriving from a mid afternoon flight from Amsterdam and because our connecting flight to the states was 20 hours (our choice so to be able to see some of Copenhagen). My wife thought this Hilton was first rate compared to the Sheraton we stayed at in Malpensa Italy. The room was large, spacious and no outside noise could be heard. The bathroom was also a nice size and well equipped with toiletries for our use. We had stowed our personal toiletry kits in our checked baggage thinking we would be retrieving it at Kastrup - not the case! It was checked all the way through to our destination in the states. We checked with the front desk on where we might buy toothbrushes and toothpaste - they came to the rescue and provided us with those items! We asked the concierge about Metro tickets since the Metro to Copenhagen is right next to the Hilton. Concierge to the rescue with a pair of 24 hour tickets at the same price if we were buying them at the metro station. We ate both supper and breakfast at their buffet. Price was great; the food tasty, hot and plentiful. I would have given 5 stars except to having to pay for internet in the room - we stayed at 2 5 star lodgings in Rome and Pisa where the internet was free. I was able to log on down at the lobby for no charge bu the time limit for free use was but an our.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

We stayed here on Hilton points after our cruise. Ship tour dropped us at the airport and we hauled our bags to the hotel, which is truly on airport property. It is covered all the way to the hotel. We are gold so we had access to the lounge which was very nice and staff person was very pleasant and helpful. Room was fine. Lest too early for breakfast, so can't comment. Would stay here again if I had an early flight. Pool was in the spa area and small but very peaceful.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fsulaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this review, June 12, 2013
Dear Fsulaw1,

Thank you very much for the outstanding review of your recent stay at Hilton Copenhagen Airport. We are very happy that you enjoyed your stay with us.

Our hotel is indeed close to the international airport in Copenhagen. It is just a short walk from the hotel, and even for discovering the city of Copenhagen the location is very convenient with only 12 minutes to the city centre by metro.

Please be informed that if you are checking out prior to breakfast hours, we recommend our "Early Bird" in the lobby from 04:00 which offers coffee, tea, rolls, ham etc. complimentary. It is a nice start for early travellers like yourself.

We hope to welcome you back again - perhaps with more time to explore wonderful Copenhagen.


Best regards
Hilton Copenhagen Airport

Karina Erringsoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
256 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
3 of 5 bubbles Reviewed June 7, 2013

This is a fairly standard modern Hilton, great in parts but very uneven in terms of facilities and service. For the money you would expect quite a bit more. You are paying megabucks for the location not the hotel. With early morning and late night flights we stayed here twice while transmitting through Copenhagen. Each time we had to change rooms due to things like the air conditioning not working. It was also very aggravating to have to pay for Internet access having already paid an exorbitant room rate.

While the service at reception and concierge was haphazard, that in the restaurant was excellent, as was the food

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeachSwaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this review, June 10, 2013
Dear BeachSwaggie,

Thank you for staying at the Hilton Copenhagen Airport and for posting your experience on TripAdvisor.

Having reviewed your comments, it was very disappointing to see that you left the hotel dissatisfied. We do our best to ensure that each of our guest's time in the hotel is exceptional, and sincerely apologise for any inconvenience which may have marred your stay. The relevant department heads have been informed of your comments for future improvements.

On a positive note it is very nice to read that you enjoyed our restaurant offerings.

We thank you very much for having shared your feedback with us, and hope you will give us the opportunity to welcome you again to our hotel at some point in the future – and this time with only the highest overall satisfaction.

Best regards
Hilton Copenhagen Airport

Karina Erringsoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
217 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

We stayed here post-cruise so we could see a bit more of Copenhagen and still be near the airport. We were thrilled with all aspects of our stay. The room was very well appointed and clean, the food in the hotel restaurant was good and priced well (especially compared to the rest of Copenhagen which is very expensive). There are nice amenities in the rooms, including a great corkscrew. We loved it so much we asked if we could buy one and the manager let us have one which was unexpected and very nice.

The location was excellent; very close to the metro so we could explore easily. It is also right across from the airport and they gave us an airport luggage cart so we could just walk right outside, across the street, and into the terminal. The rooms were still very quiet despite being so close to the airport.

We would definitely recommend this hotel and stay again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chloesmomNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this review, June 10, 2013
Dear chloesmomNJ,

Thank you very much for the outstanding review of your recent stay at Hilton Copenhagen Airport.

It is a pleasure to read that you enjoyed staying with us and that our services and location was to your satisfaction.

We look forward to welcoming you again in the future.


Best regards
Hilton Copenhagen Airport

Karina Erringsoe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

We started our honeymoon by a stay in this hotel and we were not disappointed. We got upgraded to a deluxe room and there was champagne and chocolates waiting for us in the room. We ordered two club sandwiches through room service and they were very good.

Service in the hotel was excellent as was the breakfast which was truly opulent.

The reason why we chose this hotel is because we were travelling next morning and the closeness to the airport made it an obvious choice.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this review, June 6, 2013
Dear LouCF,

First of all congratulations! We hope you have had a wonderful honeymoon.

Thank you so much for sharing such fantastic feedback of your recent stay with us. It was a pleasure having you here and we happy to know that we fulfilled your expectations.

We wish you a pleasant weekend and remain for now with kind regards


Hilton Copenhagen Airport
Karina Erringsoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Copenhagen Airport

Property: Clarion Hotel Copenhagen Airport
Address: Ellehammersvej 20, Kastrup 2770, Denmark
Location: Denmark > Zealand > Copenhagen Region > Taarnby Municipality > Kastrup
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kastrup
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Clarion Hotel Copenhagen Airport 5*
Number of rooms: 378
Official Description (provided by the hotel):
Winner of the ‘Best Business Hotel in Denmark 2013’ by Business Destinations for the fifth consecutive year, the Hilton Copenhagen Airport Hotel is located next to Copenhagen Airport, a two-minute walk from Terminal 3 arrival hall via a covered walkway. This modern Copenhagen hotel, renowned for impeccable service and awarded the Green Key Certificate for Environmental Awareness, is 12 minutes from the city center by train and Metro services. Visit attractions such as Tivoli Gardens, Nyhavn, the Little Mermaid statue, and the National Aquarium - The Blue Planet - located walking distance from the hotel. The hotel is also easily accessible to Copenhagen Cruise Port, just 25 minutes away, and the Congress Centre, ten minutes away. ... more   less 
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Also Known As:
Hilton Copenhagen Airport Hotel Kastrup
Clarion Hotel Copenhagen Airport Denmark - Kastrup

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