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“Nice airport hotel”

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Clarion Hotel Copenhagen Airport
Ranked #1 of 5 Hotels in Kastrup
Certificate of Excellence
Reviewed April 1, 2013

Comfortable bed, very nice room with great location at Kastrup airport. Room rate a bit expensive, also restaurant price level expensive. Easy to find by following signs from the airport to the hotel.

  • Stayed: March 2013, traveled on business
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Thank Ville M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded April 4, 2013

Dear Ville M,

We would like to thank you for sharing your comments here on TripAdvisor.

We are glad to read that you enjoyed our beds and the proximity to the airport. Please be informed that our rates are on the same level as other 5-star hotels in Copenhagen, and we reguarly revise these rates.

We hope to have the pleasure of your company again in the future.


Warm regards
Hilton Copenhagen Airport

Karina Erringsoe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,897 - 1,903 of 3,523 reviews

Reviewed March 28, 2013

We stayed for four nights while visiting Copenhagen in March. The hotel is connected to the airport and is very easy to find. The metro that runs into the city is also connected to the Hilton. It only takes 15 quick minutes to get into the city.

We loved the hotel. Our room was really nice and spacious. All of the facilities were up to date and clean. The breakfast in the morning was great.

Our flight to Vienna got canceled and the front desk went out of there way to help us-- thank you.

We will stay here again the next time we visit Copenhagen!

  • Stayed: March 2013, traveled as a couple
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1  Thank Stephanie_Janeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded April 2, 2013

Stephanie_Janeen - Allow us to thank you for your great review of Hilton Copenhagen Airport.

It is truly a pleasure to read that you have enjoyed your stay and that our services and facilities matched your expectations.

Despite of being an airport hotel with easy access from the airport, we are indeed also close to the Copenhagen City centre with just 15 minutes by Metro - and tickets can be purchased with our concierge.

We hope that you had time to explore Copenhagen and if not, we are more than happy to welcome you back in the future.


Best regards
Hilton Copenhagen Airport

Karina Erringsoe

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Reviewed March 27, 2013

Very nice Hotel, near to airport. Good staff!
excellent breakfast! I will come back......
Modern hotel with nice view towards the sea coast.
Comfortable bedrooms, separate bath and shower, great!
Good hotel

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Galahotels.com
1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded April 2, 2013

Dear Peter B,

Thank you so much for your fantastic review here on TripAdvisor.

We are happy to read that you enjoyed your stay, and we certainly look forward to welcoming you back again.


Warm regards
Hilton Copenhagen Airport

Karina Erringsoe

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Reviewed March 27, 2013

That hotel is well designed and can be accessed easily from the terminal (by feet). The rooms are quite and well sized compared to the scandinavian standard. Mostly business people use that hotel. Noise from the airport is minimal int he rooms.
The gym is ok equipped.
The restaurant offers buffet or a la carte - both options are very expensive. The buffet was 40 EUR per person, the cheapest a la carte main course 25 EUR. I used it because i know that the quality of sleep is always pretty good at Hilton or Marriott (like the beds) and since i am a Gold member i do have access to their executive lounges.

  • Stayed: October 2012, traveled on business
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Thank crachit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded April 2, 2013

Thank you very much crachit, for your comments about your recent stay at Hilton Copenhagen Airport.

The location of the hotel is indeed convenient, just a short walk from the airport terminal and downtown Copenhagen can be easily reached within 15 minutes and is definitely worth a visit.

We truly regret that to read that our price level in the restaurant was not to your expectations. Please be informed that our rates are competitive and bench-marked with other 5-star properties in Copenhagen and therefore revised regularly. We shall certainly take your feedback into considerations for future improvements. Thank you for bringing this to our attention.


Warm regards
Hilton Copenhagen Airport

Karina Erringsoe

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Reviewed March 26, 2013

The hotel is really nice and the finish is modern. It is though really annoying that you have to pay extra for everything. They charge e.g. 180,- DKK (25,- Euros) for 24h WiFi - which in my opinion is a totally rip off for something that normally is a free service. Another example is 24h parking for the cost of 300,- kr. (40 Euros).

The restaurant has a buffet with a wide selection of nice food. They did though run out of meat quite early and not even a complaint helped.

If you have 300,- extra Euros you definately should invite your partner to a massage at Ni'mat on 2nd floor.

Room Tip: I was very interesting and amazing to have an overview of the airport from the West Wing. It seems t...
See more room tips
  • Stayed: March 2013, traveled as a couple
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1  Thank Esben_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded April 1, 2013

Dear Esben S,

Thank you for your feedback on TripAdvisor and for staying with us.

With regards to the Wi-Fi, we would like to inform you that this is free of charge in all public areas of the hotel. For your next stay, we would therefore recommend that you book a Deluxe Room or an Executive Room where Wi-Fi is included in the rate.

If you choose an Executive Room, you also have access to the wonderful Executive Lounge on the top floor with a fantastic view of the Oeresund Bridge to Sweden, and you have free breakfast, drinks and canapées.

Please note that all parking are owned and managed by Copenhagen Airports. The best way to find out about the parking rates is by visiting their website www.cph.dk/parkering.

We are truly sorry that the restaurant ran out of meat and that it was not replaced. This is certainly an exceptionel occurence and the relevant department head has already been informed. Thank you very much for bringing this up, as this allows us to improve our services.

We hope to welcome you again in the future.


Warm regards
Hilton Copenhagen Airport

Karina Erringsoe

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Reviewed March 26, 2013

Arriving at midnight it was very nice to find a welcoming reception so close. The alternative was an expensive taxi to Ystad. After a good sleep we enjoyed the breakfast. The personal was very service minded and friendly. The coffee could be stronger though.

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Galahotels.com
1  Thank Henning M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded March 27, 2013

Dear Henning M,

We would like to thank you for your great review of Hilton Copenhagen Airport here on TripAdvisor.

We are delighted to read that you have had a fantastic experience with us and thank you for mentioning our Team Members for their service and friendliness.

Your comments on the coffee has been given to the relevant department head for follow up. Please note that you are always welcome to inform our Team of your request during your next stay with us.


Warm regards
Hilton Copenhagen Airport

Karina Erringsoe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

Staying at the Copenhagen Hilton is a pleassure. Nice and quite rooms, everything is working as it is supposed to AND there is shoe polish in the shoe polishing machines, which aparently is difficult to handle.
Exellent breakfast buffet with freshly squeezed orange juice. Only the quality of the "rundstykker" could be improved.
The staff is attentive, helpfull and smiling.
The only negative thing is the price for the internet. I think DKK 180 per 24 hour is a ripp off. 50 DKK would be more in line with the other hotels. To be fair there is free internet in the public areas, but still.
I consider staying at the hotel even for weekend stays as you can park for free and go by the metro to the city center and save a lot of money from parking.

  • Stayed: March 2013, traveled on business
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1  Thank ErikMollerMadsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPHAPBD, Business Development Coordinator at Clarion Hotel Copenhagen Airport, responded to this reviewResponded March 27, 2013

Dear ErikMollerMadsen

Thank you very much for your great review of your recent stay at Hilton Copenhagen Airport.

We truly appreciate your comments, especially those referring to our attentive Team Members.
Regarding the breakfast buffet, we will forward your comments to our Executive Chef for improvements on the buns (rundstykker). Thank you for bringing this to our attention.

Please be advised that all parking facilities in the airport area are owned and managed by Copenhagen Airports and that Hilton Copenhagen Airport unfortunately do not offer any free parking. Perhaps you found a special place to park? The airport offers parking rates from DKK 100 per day (P15 and P17). The free Terminal bus will take you to the hotel or one of the Terminals every ten minutes. You can read more on www.cph.dk/parkering (also in English).

The hotel is indeed perfectly located with just 15 minutes by Metro to the city centre, and we are definately worth a visit on weekends, where you can also enjoy our lavish dinner buffet "Taste of Europe".

Looking forward to welcoming you back!


Best regards
Hilton Copenhagen Airport

Karina Erringsoe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Copenhagen Airport

Address: Ellehammersvej 20, Kastrup 2770, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen Region > Taarnby Municipality > Kastrup
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kastrup
Price Range: $187 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Hotel Copenhagen Airport 4*
Number of rooms: 378
Official Description (provided by the hotel):
Winner of the ‘Best Business Hotel in Denmark 2013’ by Business Destinations for the fifth consecutive year, the Hilton Copenhagen Airport Hotel is located next to Copenhagen Airport, a two-minute walk from Terminal 3 arrival hall via a covered walkway. This modern Copenhagen hotel, renowned for impeccable service and awarded the Green Key Certificate for Environmental Awareness, is 12 minutes from the city center by train and Metro services. Visit attractions such as Tivoli Gardens, Nyhavn, the Little Mermaid statue, and the National Aquarium - The Blue Planet - located walking distance from the hotel. The hotel is also easily accessible to Copenhagen Cruise Port, just 25 minutes away, and the Congress Centre, ten minutes away. ... more   less 
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Also Known As:
Hilton Copenhagen Airport Hotel Kastrup
Clarion Hotel Copenhagen Airport Denmark - Kastrup

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