Hotel mgt need to be a bit nicer
Where have the mgt responses gone that used to be on this site> I found them extremely defensive in all manners and it actually put me off booking the hotel ( even tho I did in the end)? I note they have since disappeared. I enquired with the managers regarding information about a month ago and the response was both abrupt and not warm or friendly???? Given they are not here anymore perhaps they have been replaced.
I felt like they had to justify it all - ie if you were a corporate customer " oh well you should ask your company to pay more so you can stay in a better room"; I asked for a late check out " no if you want that you need to pay ( ok) we are not a charity". MMMM!!
- Official Description (provided by the hotel):
- Just 3.5 hours drive from Brisbane, Grand Mercure Apartments Allegra Hervey Bay is the ultimate paradise escape. Situated on beautiful Shelly Beach, Grand Mercure Apartments Allegra Hervey Bay is your gateway to Queensland’s World Heritage listed Fraser Island and where humpback whales holiday not just swim past. Offering luxury apartment accommodation on the Esplanade overlooking the magnificent beachfront, the 49 apartment hotel features tropical gardens, lagoon pool, gym and sauna and is just a stroll from boutique shopping, cafes and restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Grand Mercure Allegra Hervey Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Mercure Allegra Hervey Bay Fraser Coast