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“Super value, cozy rooms in a peaceful wooded retreat.”

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Emeraldene Inn & Eco-Lodge
Ranked #7 of 23 Hotels in Hervey Bay
Certificate of Excellence
GreenLeadersSilver level
Orangeville, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Super value, cozy rooms in a peaceful wooded retreat.”
Reviewed November 22, 2012

My step-mom and I spent two days of our trip to Australia on Frazier Island, QSLD in December, 2007. Two nights were spent at this lodge in Hervey Bay and both of us were really impressed with the rooms and landscaping. The rooms were very large and with a kitchenette. If any of you plan to spend time on Frazier Island, make this lodge your starting and stopping point in Hervey Bay. The management allowed us to keep our rental car on premisies while we spent two days on the UNESCO World Heritage island. Double-decker bus service picked us up and dropped us off at the lodge's driveway for our visit to the island. You won't be disappointed. Lots of bird and insect life around nicely landscaped property. Staff are really friendly. A nicely managed property! IMHO .... a 5 star place to stay in Hervey Bay!!!

Room Tip: Since I'm a "bug and wildlife guy" I (seriously) enjoyed having the night manager let...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
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Helpful?
Thank bergybits1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, December 3, 2012
Hi Bergybits,

Thanks for great endorsement of our property and surrounds.

I note that it was a while ago that you visited us, and there have been a LOT of positive changes since you were last here. We are constantly reinvesting in the quality of our rooms and facilities to ensure the best posible experience for our guests - so i would LOVE you to come back and stay with us again to see what we have done since!

I hope you enjoyed the rest of your time in Australia, and I look forward to seeing you or your family and friends in the future.

Regards,

Rob
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257 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
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English first
Utrecht, The Netherlands
Level Contributor
178 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed November 3, 2012

We stayed for 3 nights in September 2012 and enjoyed the place. We were welcomed by very friendly and got some information about the place. The room is big and has everything you need and we had a great little couch outside to enjoy the evenings with a cold drink. Some birds and frogs joined us. It is very good value in my opinion at just 95 AUD for a double room. The only disadvantage is that it is a bit out of the action in Hervey Bay, but basically few places are walkable in Hervey Bay as it is spread out over many kilometres.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelBurm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, December 3, 2012
Hi Michael,

I appreciate you taking the time to share your experience - and I'm glad you got some time to chat with our native birds, frogs and wildlife!!

As you suggest, most visitors don't realise that Hervey Bay is not a small village, but spread out over 16 kms, with no real centre of town. It is a difficult town to navigate without a vehicle regardless of where you stay.

It was a pleasure having you stay with us, and I do hope we get the opportunity to welcome you again soon.

Regards,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
124 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed November 2, 2012

What a charming and generally peaceful location. We stayed for one night on our journey south along the Bruce Highway. After three very disrupted nights, this was much quieter and relaxing - just a little evening noise from neighbours smoking on their verandah (although this did not go on late), and some morning traffic noise from the road.
Room with kitchenette - generally well equipped.
Owner very helpful suggesting local places to see, and to eat.
Wish we could have stayed longer - and this would have allowed us to go whale watching - but on a tight deadline to see friends in Brisbane.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Montbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, December 3, 2012
Hi Montbelle,

Thanks heaps for your review and positive comments. A shame you didn't have more time to spend with us this time, but hopefully on your next trip you can budget 2 or 3 days to explore our fantastic region.

We would love to see you again in the future.

Best regards,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 17, 2012

We stayed 7 nights and were very happy with the accommodation, the service was excellent, Rob is a wealth of information. He had been such a help when we first started booking our Hervey Bay holiday and was able to recommend tours and places to go, that in the end we booked our entire itinerary with him, which included Lady Elliot Island, Fraser Is and Whale watching. Everything worked our wonderfully and we enjoyed our time there immensely. We had a family room which was spacious and very comfortable. Would recommend having a car for getting around Hervey Bay however there is a very good limo service available if needed.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, October 25, 2012
Hi Sharon,

Thanks for your great comments and endorsement! I'm so glad you had the opportunity to spend some time in the region and experience everything that makes this great part of the world amazing!

My aim is to make travel to our region easy and hassle free, by providing some great packages and by organising complete itineraries for my guests. I am so glad that I managed to get a great package together for you and make your travel easy.

It would be great to see you again.

All the very best,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Llanrwst, United Kingdom
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 15, 2012

A one night stop travelling North. Immaculate room and very friendly reception, Rob was very informative and helpful. Its a bit out of town if you want a few beers but taxis were no problem. Highly recommended.

  • Stayed October 2012, traveled solo
    • Value
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Helpful?
Thank RichieLloyd66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, October 24, 2012
Hi Richie,

Thanks for your review - I appreciate it!

Its a pity you only had the opportunity for 1 night with us, but maybe next visit you can budget some time to see the World Heritage listed offerings in our region.

We would certainly love to see you again.

All the best,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Aus
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 6, 2012

This motel was a great find. We stayed for 3 nights. Amazing value with a resort type room . The king size bed was amazingly comfortable ( weve stayed in other places that cost triple for the night and the bed hasnt been as good), and it was quiet and the motel is in a lovely green environment. It is out of town, but this is not an issue if you have your own car and we did fraser island and whale watching where we were picked up by the tour companies so it wasnt a problem.
There is a pool, bbq area, a good laundry and good basic kitchen facilities.The room was very clean. The owner was also helpful in suggesting tours and things to do in the area.

Room Tip: Superior room was very comfortable
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, October 24, 2012
Hi Robrod,

Thanks so much for your great review!

I have spent a great deal of my life travelling, and I know personally the importance of a great bed!! The bedding in our rooms is our biggest investment, and we have a policy of replacing beds at a maximum of 3 years (we donate the beds we replace to local charities). Our King size beds are REAL king beds - not those zip together ones where you disappear down the middle. Our king beds have duck down toppers that ensure the perfect sleep.

I'm glad you got the opportunity to experience Fraser Island and the whales - so next time you come back I can organise a trip to Lady Elliot Island to see the reef!!

I hope we get the opportunity to see you again soon.

Regards,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
189 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed September 25, 2012

Previous reviews led us to stay at Emeraldene. We were not disappointed. The gardens were a delight – so much nicer than looking out on car park. The room was spacious and clean. We appreciated the mini kitchen and the fact that we could leave the doors (screened) on each side of the room open for cross ventilation. There is road noise during the day but at night it was very quiet.

Stayed September 2012, traveled as a couple
Helpful?
Thank lird5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, October 24, 2012
Hi Lird,

Thanks for your review - I appreciate you taking the time to share your experience.

We designed our rooms to reflect the true Australian lifestyle of enjoying the outdoors and our magnificent climate. As you say, our rooms have a locckabe screen door at the entrance and at the garden balcony so you can leave the room open (but locked) and enjoy cool and fresh cross ventilation!

I hope you get the opportunity to visit us again. We would love to have you with us.

Best regards,

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emeraldene Inn & Eco-Lodge

Property: Emeraldene Inn & Eco-Lodge
Address: 166 Urraween Rd, Hervey Bay, Queensland 4655, Australia
Phone Number:
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hervey Bay
#2 Romantic Hotel in Hervey Bay
#4 Family Hotel in Hervey Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Emeraldene Inn & Eco-Lodge 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
The multi-award winning Emeraldene Inn & Eco-Lodge is a peaceful and relaxing eco-resort offering modern and impeccably presented accommodations. It is located in the peaceful Pialba region of Hervey Bay, and features 14 rooms set amongst two magnificent acres of natural bushland and landscaped gardens. This family owned and operated boutique resort provides true Australian hospitality with a commitment to ensuring friendly, personalized service and reliable local advice. ... more   less 
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Also Known As:
Emeraldene Hotel Eco
Emeraldene Inn & Eco-Lodge Hervey Bay, Fraser Coast

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