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“NO Thankyou!”

Hervey Bay Hotel & Resort
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Hervey Bay Hotel & Resort
Ranked #22 of 23 Hotels in Hervey Bay
Bundaberg, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“NO Thankyou!”
Reviewed November 21, 2012

I had the unfortunate ‘pleasure’ of staying ONE night… arrived approximately 4pm after a busy working day combined with travelling. No one was on the reception desk, I used the phone indicated TWICE and waited 25 minutes for someone to come. The reception is musty and unclean, I certainly didn’t like the first impression and it only went downhill from there… the room was large yes, however very dated, paint peeling off the walls, stained furniture, and obvious wear. The bed sheets appeared clean but I have my doubts…

I did attempt to use the iron supplied in the laundry, I turned the power on and it spluttered out everywhere including all over the power cord! Very dangerous!

I had a restless nights sleep and didn’t at all feel safe or secure alone. Upon checkout, again no one on reception, rang through and was told to ‘leave the key on the desk’.

I didn’t choose the ‘Resort’ and wouldn’t recommend it. Loads of potential but in desperate need of some tender loving care and attentive/friendly staff. I have since done some research and found you can stay at the Best Western or Comfort Inn for an extra $25 - $35 per room per night compared to these rates.

Don’t cheap out, you will regret it.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    5
    16
    17
    4
    5
See reviews for
14
19
4
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
Australia
Level 5 Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 22, 2012

Is located near hervey bay waterpark so great if you want to spend time there or at beach. Stayed new years n had no probs with noise even thou bar and restaurant next door and it's handy for cheap meals or bottle shop. Things are tiered but kept very clean n that stood out that it was clean, pool kept neat n clean n rooms were large n aircon worked well. Great for what we payed. Just go there realising it's tiered but tidy and clean.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jetski1200r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
70 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 17, 2011

For $80 we were impressed with the size of the room. There were two cane armchairs, the varnish of which was quite worn. The bathroom was tiny, with the shower over the bath.
The carpets need replacing in the lobby and corridors as they are threadbare and grubby..However, the carpet in our room was in better condition. In our bathroom the vanity counter had a large crack right across it. The surface was lifting on the side of the cupboard where teamaking was sited showing the chipboard beneath. The bistro of the hotel was handy and the meals very good, making it un-necessary for us to go into town. The night we were there they had the Tuesday special "buy one get one free meal deal". This made it a very economical stay. It was a good one night stop-over. With some upgrading it would be a lot nicer facility more in keeping with the outside appearance. We had a room at the front but were not bothered by traffic noise. The facility is a long way from town, being at the Point Vernon end of Hervey Bay. It is at the opposite end of the Bay to the Marina should visitors intend to go on the whale watching cruises.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank maryannSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 5 Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 7, 2011

POSITIVE :
Nice location,close to the water and walkway along the beach area, BAR located at the rear of the premises if you like a drink and dont want to drive ,undercover parking when spot available. Fairly quiet if you get the front location however not sure about the rooms at the rear being so close to the Bar .

NEGATIVES.
Staff did not offer an upgrade (paid or completmentry)to a bigger room or room with a balcony, obviousley they were not full. The reception area in the least to say requires a major upgrade the Carpert was dirty and threadbare in most areas. Breakfast pack was available for purchase however would rather go to a local Cafe. The lift was old and the carpet again threadbare and getting to the part of being dangerous. I was situated on the 2nd floor and upon entering noticed that again the Carpet needed to be changed and further $100 of paint and some elbow grease would have bought the room up, I dont want to see paint peeling off the walls pay for a better painter next time. The small kitchen area was ok but the opening door for breakfast went out in the 70s a little upgrade there..
Its now the Digital age and TVs are not that expensive and better if the old ones you have work, had to call the desk and have the one changed which they did with another old TV.
The bedding and headboard needs to be bought into the 21st Century as the nostalgic look of the 70s is gone. The bathroom is ok and good size for the unit.
On checking out ,well I just dropped off the key to a lady who must have worked, but she was not not wearing any type of uniform or clothing that depicted her as an employee.

CONCLUSION.
To the owners, you have to spend money to make money, you have a great location and the rooms are a good size lets not cheapen out, you need to upgrade this property or you will go the way of the Dinasours. I was there for the Whale Festival and have now been looking for a new location for next year. Carpet is not expensive and painting is fairly cheap I am sure there is people out there to do it, charge an extra $5 per night per room and you will get it back 10 fold in the end.
MY RATING 2.5 STAR WITH GREAT ROOM FOR IMPROVEMENT.

  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank stcsgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 6 Contributor
371 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
Reviewed July 25, 2011

Very basic. The room & building are dated, frayed, and a bit musty.
The website boasts 'superb views of the bay' but my room had a view of the top of a palm tree and of the busy road that separates the hotel from a caravan park
Also, this is in no way 'centrally located', but a good 3km at least from shops/restaurants
For the money, and for one night only, it was just about acceptable.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank fmackUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 8, 2007

Hervey Bay Hotel & Resort is a decent budget option.

The whole place looks a bit dated, especially the rooms. Our room was big and clean, but the carpet was pretty much worn out and the room looked tired.

Our room had a fridge, tea & coffee making facilities, iron, TV, airconditioning and a ceiling fan. It also had a balcony with a nice view over the ocean (although upon arriving we were charged extra for the balcony even though we had booked it). There is also a pool.

There is a busy road right in front of the resort, which can be noisy both during the day and in the early evening. Also, although the place has a pub attached (with a restaurant) you really need to drive to the other local restaurants, unless you enjoy long walks.

There's a caravan park accross the road from the hotel, so don't expect uninterrupted views of the ocean. However if you're on the first floor, you'll get a pretty good view of the sea.

All up, Hervey Bay Hotel & Resort is an ok place to stay if you're making a stopover in Hervey Bay. But if you're staying any longer, I'd suggest you stay at other accomodation in Hervey Bay

  • Liked — Good view of the ocean
  • Disliked — Being charged extra for our room, rooms need renovating
  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ricardofusball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hervey Bay Hotel & Resort

Property: Hervey Bay Hotel & Resort
Address: 249 Esplanade, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #22 of 23 Hotels in Hervey Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hervey Bay Hotel & Resort 3*
Number of rooms: 26
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Also Known As:
Hervey Bay Hotel & Resort Fraser Coast

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