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“Location, friendly and feature-packed” 5 of 5 stars
Review of Grange Resort Hervey Bay

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Grange Resort Hervey Bay
Ranked #10 of 24 Hotels in Hervey Bay
Certificate of Excellence
Townsville
1 review
“Location, friendly and feature-packed”
5 of 5 stars Reviewed February 11, 2014 via mobile

Excellent location, fantastic friendly reception (even being at 9 pm). The apartment s are exceptionally appointed - home away from home! Clean, great facilities (hope to get a chance to use the pool next time!)

Stayed January 2014
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, February 18, 2014
Hi Michelle M, thank you for your lovely comments relating to your stay at the Grange Resort Hervey Bay, we are delighted to learn that we have lived up to accommodation needs and that you enjoyed your stay in Hervey Bay, we look forward to seeing you again, warmest regards Peter and Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    121
    23
    2
    0
    1
See reviews for
59
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2014 via mobile

Have stayed at the grange resort almost every year for the past 5 years! The best place to be to relax in luxury! Peter and Belinda are incredible and so welcoming! Love coming to stay here and would recommend to everyone. For anyone coming to Hervey Bay, make the grange resort your first stop for accommodation! Guarantee you won't want to leave!

Stayed December 2013, traveled with friends
Helpful?
Thank Nikkimarie36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, February 18, 2014
Hi Nikkimarie36, thankyou most sincerely for your kind and generous comments we appreciate the feedback and naturally enjoy seeing you choose the Grange Resort as your choice of Accommodation each year, we look forward to seeing you again and take this opportunity to thank you once again for staying at the Grange Resort Hervey Bay, warmest Regards Peter and Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 29, 2014

We had a great long weekend for australia day here, Peter and Belinda we great!! the swim up pool bar is a great way to spend the day in the sun whilst keeping the children entertained. The accommodation was immaculate and the cost was more than reasonable. We would most certainly recommend this place to family and friends!!!

Room Tip: the 2 bedroom can comfortably house 6 guests
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, January 30, 2014
Hi Kelly H, thank you for letting us know that you enjoyed your stay we are delighted to learn that we have lived up to your expectations, its always a pleasure to receive feedback from satisfied guests and we look forward to welcoming you and your family again hopefully in the near future or if and when you are travelling to the region , warmest regards your friendly hosts Peter & Belinda Grange Resort Hervey Bay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 16, 2014

The grange was a great resort. Friendly and helpful service from the moment we checked in. The place was so spacious and really clean and tidy as well. Location was perfect for us hiring bikes the next day, but not too close to restaurants. We intended on using the pool bar, but on Saturday night at 9pm we went down to have a drink and the bar was closed :( Was a bit of a let down, esp seeing as we went out for an early dinner to come back and have some cocktails. Oh well, next time I will make sure to have a drink there! Overall really happy with the resort, I only wish I had a dog to take with me! Wouldn't hesitate staying here again as the price was really reasonable. Only thing I would fault and this is only because I am picky, but the beds were so hard!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PamelaF86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, January 17, 2014
Hi PamelaF86, Thanks for choosing the Grange Resort Hervey Bay, we are very pleased that you enjoyed your stay, the brand new mattresses are firm on one side and soft on the other these allow for most people's preference, sorry to hear that you were planning on having late night cocktails by the pool and this was outside closing hours, this could have been avoided by simply calling the number listed in pool bar area or discussing this with office whom is also on call, its impossible to rectify these issue's after the event and had we know about them during your stay we would have gladly addressed them, thank you once again for the feedback we look forward to seeing you again with cocktail in hand around the pool bar we appreciate the feedback, warmest regards Peter & Belinda Grange Resort Hervey Bay.
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Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 16, 2014 via mobile

What can I say we had a fantastic time at the resort the rooms are bright and clean and it is a great location the onsite managers are exceptionally friendly and helpful ,this is a very we'll run resort.

Stayed January 2014, traveled as a couple
Helpful?
Thank peter r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, January 17, 2014
Hi Peter R, thank you very sincerely for posting a review on Trip Adviser, we certainly appreciate the feedback and delighted that we have lived up to your accommodation needs, we look forward to hopefully seeing you again if ever visiting our beautiful region again, warmest Regards Peter and Belinda Grange Resort Hervey Bay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 13, 2014

If you are like me, you count on Trip Advisor to give you an accurate review of a location and the service provided in order to help you have an enjoyable stay where ever you travel. So here is an honest and factual review of The Grange Resort in Hervey Bay from someone who travels extensively for business. I CAN NOT fault them!!!!!! I am sure that they do very well from repeat business based on the service that they provide, but I am positive that they could make an absolute fortune consulting and teaching other hospitality locations exactly what a customer expects from a stay. The rooms were immaculate. The facilities are exceptional. The service not easy to put into words, it felt like I was staying with dear friends. Amazing! If only all the locations I need to travel to were managed by Peter and Belinda. Thanks guys. I will most definitely see you next time..

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, January 14, 2014
Hi Alex G, "Wow" thank you for the generous and glowing reveiw of your recent stay at the Grange Resort Hervey Bay, its people like you that encourage and inspire us to deliver on making your stay as comfortable and as pleasant as humanly possiable whilst ensuring that we maintain the good old fashioned friendly sincere service, what is even more gratifying is that you enjoyed your stay and you are certainly most welcome back anytime, warmest regards Peter - Belinda and the Staff Grange Resort Hervey bay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

Location is perfect, the unit was roomy, clean, air con and pet friendly. The pool bar was a big hit
with our family. My husband mentioned, Peter always had a cold beer in the fridge for him. Thankyou to Belinda and Peter you made us feel very welcomed, you do a great job. We will be back. The Wards

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herveybay, Manager at Grange Resort Hervey Bay, responded to this review, January 14, 2014
Hi Catherine W, firstly thankyou most sincerly for posting such a kind review of your recent stay at the Grange Resort, we certainly appreciate the feedback and look forward to seeing you again, warmest regards Peter and Belinda.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grange Resort Hervey Bay

Property: Grange Resort Hervey Bay
Address: Grange Resort 33 Elizabeth St, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grange Resort Hervey Bay 4*
Number of rooms: 30
Official Description (provided by the hotel):
The ultimate Hervey Bay Accommodation Resort is The Grange Hervey Bay. A unique and affordable holiday destination with accommodation consisting of Large 1-2-3 Bedroom Townhouse Villa Apartments. All fully self contained and professionally appointed with stainless steel appliances, TV, DVD all with Austar, Air Conditioned and Laundry Facilities make it a home away from home. Relax in your very own Private Courtyard or Balcony or take a swim in our solar heated lagoon pool. ... more   less 
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Also Known As:
Grange Resort Hervey Bay Fraser Coast

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