At check in we were told the lift wasn't working and we would have to carry our bags up the fire escape steps. We were on level 5, and were not offered any assistance. We ended up helping other people with their bags as well. Our room had a lovely view over the boat harbour but it was a bit run down. The kitchen light didn't work, the bedroom light kept coming on for no reason, and the lamp in the lounge was all bent out of shape. We discovered on the second day that there was no room service. We hadn't been told that previously, so we had to hunt around for toilet paper, as there wasn't much left for us to last three days!! We were disappointed with our stay, especially as we have stayed there previously, and it was lovely then.
- Official Description (provided by the hotel):
- Mantra Hervey Bay is the region's only absolute marina front accommodation, offering direct access to the Great Sandy Strait as well as being one of the best places in Australia for whale watching. Only three and half hours north of Brisbane or just five minutes from the Fraser Coast airport, Mantra Hervey Bay offers a range of accommodation perfect for your Fraser Coast holiday. Featuring hotel rooms and one, two, and self-contained three bedroom apartments, all rooms include private balconies and cable TV, with most rooms featuring a spa bath. One and two bedroom apartments offer the additional convenience of kitchenette and laundry facilities. Onsite leisure facilities at Mantra Hervey Bay include a swimming pool, sauna, exercise room, BBQ facilities and adjoining restaurants. Free security parking is available. There is also a number of retail outlets including fashion boutiques, a day spa and gift stores within the marina precinct. With an abundance of nature, such as the Great Sandy Strait, Fraser Island and the wetlands, as well as the eco tourism ventures and attractions, Hervey Bay offers something for every visitor. Hervey Bay is an idyllic location to experience the Fraser Coast with Mantra Hervey Bay providing the perfect base to explore all that is on offer. ... more less
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- Also Known As:
- Mantra Hervey Bay Hotel Hervey Bay
- Mantra Hotel Hervey Bay
- Hervey Bay Mantra Hotel
- Mantra Hervey Bay Fraser Coast