We spent 5 nights here and we were pleased with the friendliness of the reception staff and the cleanliness of the unit. We had a 1 bedroom unit on level 2 with a nice balcony with table and chairs overlooking the water. Good size lounge/dining with flatscreen TV and a well appointed kitchen. Good bathroom and laundry combined. Bedroom wasn't large but it was comfortable and all that we required. Air conditioning in the lounge and bedroom. Undercover car park, pool and a great Italian cuisine restaurant within 2 minutes walk. Only let down was the internet. Their website states 'FREE 24hr Wireless Internet Access to every apartment (conditions apply).' Unfortunately the condition is that you only get 48 hrs free or reach a pre-determined limit (which ever comes 1st) and that was no benefit to us when we were staying 5 nights and use the internet a lot. To make it worse we lost a portion of the 2nd day of internet due to them changing over a phone line. When booking in we were told that it was a $20.00 fee for each additional day of internet. (Or we could use the internet in the lobby for 15 minutes for $2). Apart from the internet issue, we enjoyed our stay and we thank the managers and staff for the friendly assistance they gave us with booking a tour and in general. There are a few signs about the place asking for people to be quiet, to dry off, to take rubbish out etc but this is to be expected because there some people out there who ruin it for others. I would rather see management keep on the ball in this regard rather than just let things go.
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- Also Known As:
- Shelly Bay Hotel
- Shelly Bay Resort Hervey Bay, Fraser Coast