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“Poor service and frustrating customer approach” 1 of 5 bubbles
Review of B&B & minicamping De Zaanse Gans

B&B & minicamping De Zaanse Gans
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B&B & minicamping De Zaanse Gans
Ranked #3 of 3 Assendelft B&B and Inns
Kiev, Ukraine
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Poor service and frustrating customer approach”
1 of 5 bubbles Reviewed September 22, 2011

We would not recommend to stay in this hotel, if you look for the
flexibility and privacy. The service and customer approach frustrated
us a lot. When we arrived (several hours earlier normal check in),
nobody was there to let us in. We were informally checked in by the
hosts’ children, who however didn’t give us the keys. When we wanted
to pay at normal check in time for our stay and take the keys , again
– nobody was at the reception. What is more, the contact telephone
number they provide, was with autoresponder on.
Our privacy was rudely interrupted twice during the day, when we were
forced to pay literally in our bed (!).
The price was increased on the spot by 10 euros per night which was
not justified by the host.
In terms of the environment, the farm is close to the airport which
makes it really noisy day and night and impossible to sleep.

(+ )
Quite nice interior of the room . Funny pets in the yard. Decent
breakfast. Wi Fi included, but kind of slow to enjoy it.

  • Stayed September 2011, traveled as a couple
    • 1 of 5 bubbles
    • 3 of 5 bubbles
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
    • 2 of 5 bubbles
    • 1 of 5 bubbles
Thank Eugenia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dezaansegans, Eigenaar at B&B & minicamping De Zaanse Gans, responded to this review, June 13, 2015
Please note our review score of 7.8 out of 77 reviews:
Staff: 8.7
Facilities: 7.6
Cleanliness: 7.8
Comfort: 7.6
Location: 7.6
Value for money: 7.3
from our guests via Booking.Com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first

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Additional Information about B&B & minicamping De Zaanse Gans

Property: B&B & minicamping De Zaanse Gans
Address: Dorpsstraat 141 | Assendelft, 1566 AE Assendelft, The Netherlands
Location: The Netherlands > North Holland Province > Assendelft
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #3 of 3 B&Bs / Inns in Assendelft
Price Range (Based on Average Rates): $
Number of rooms: 2
Official Description (provided by the hotel):
Enjoy the peace & quiet of our little village of Assendelft-South! Our garden terrace with trampoline is a delight for the kids and surrounded by our farm animals you may enjoy a cup of coffee and home made cake while watching the pigeons and swallows circling around our stables. Centrally located between Amsterdam, Alkmaar, Haarlem and Beverwijk, our comfortable apartments in rural Assendelft will make you feel quite at home. ... more   less 
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