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“Over-priced, though room was clean”

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Bella Vista Motel Kaikoura
Ranked #9 of 20 Hotels in Kaikoura
Reviewed January 7, 2012

We stayed here for two nights to attend a family wedding. It was the holiday season and a last minute booking, however the price of the room was too much for the motel. Upon arriving, the service was fine, though nothing spectacular. We were given milk, a map, and the option to pay now or at check out. We were given directions to town (5 minutes down the hill). Good points - it met our expectations of a motel room, ie the room was very clean, equipped with essentials, and despite the information provided, we received fresh towels for the second night. Bad points - the bed wasn't very comfortable, the bathroom window needs a blind to block out the light (that blinded a sleeping person if an early riser opened the bathroom door), the shower pressure impossible to wash hair in, and the temperature of the water was affected by other units using water, and the units were noisy (lots of street noise). It was nothing spectacular, and most definitely not value for money at $145 per night. We expect not to visit Kaikoura again, however if we did, we would find somewhere else to stay.

  • Stayed: January 2012, traveled as a couple
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Thank stevenandresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 - 189 of 214 reviews

Reviewed December 21, 2011

We were on our way back to Wellington from a South Island trip and wanted somewhere to spend the night before we got the ferry. The Bella Vista is located on the side of SH 1 - far enough away so that the noise of the trucks thundering past isn't obtrusive. There are peeps of the ocean from the eastern side and on the west, where our windows were, some lovely views of the countryside and the Kaikoura mountains in the distance (when the cloud isn't hanging low). It is a 10-15 minute steep-ish walk down the hill to the quaint little township of Kaikoura (booming these days because it has become a compulsory waypoint for the motorhomes and backpackers to watch the whales and other sealife). The motel itself is modern and well-maintained. We had a studio room upstairs which was rather cramped - OK for a place to crash overnight after a long drive but we wouldn't have wanted to be there for much longer. We had to dine on our fish and chips off our knees, sitting on the bed. The mattress was a bit soft and it was impossible to adjust the shower before getting in without flooding the bathroom but apart from these minor inconveniences it did the basics properly and the tariff was reasonable so we have no real cause for complaint: we got what we paid for.

Room Tip: Pay a bit more and get a slightly larger room than a studio if you're planning on doing more tha...
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  • Stayed: December 2011, traveled as a couple
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Thank earwig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

We had a lovely, albeit too short, stay. Great location, very nice rooms, and dealing with Joy and Don was like being with family. They went way beyond the call of duty for us, and we are forever grateful. When discussing our trip with family and friends we always include the hospitality we received at this facility. We would go back in a heartbeat.

  • Stayed: November 2011, traveled with family
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Thank linsiv614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2011

Stayed for three days to see Cup day at trotting track,the motel is in a great location .Very clean and the owners a very friendly and helpful would highly recomment to any one wishing to stay in Kaikoura for a visit.

Room Tip: Some rooms are a bit small if you have a lot of luggage and i suggest you ask for a family room
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  • Stayed: November 2011, traveled with friends
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Thank rodney f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellavistakaikoura, Manager at Bella Vista Motel Kaikoura, responded to this reviewResponded November 20, 2011

We loved having you for your stay and am reallyglad you enjoyed our races. I look forward to seeing you next cup day and will hopefully get some time off to enjoy the experience with you. Let me know early for the family room so you wont miss out. Cheers Maz

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Reviewed October 27, 2011

Stayed once again at this motel and as usual was extremely happy with all aspects. The unit was of very good standard and lovely and clean. The managers are really friendly and do their very best to help out with any information we are asking for and go out of their way to help with any situation we have needed help with. I would not hesitate to recomend this motel to any one as am sure they too will receive the warm hospitable welcome we did. Top marks Bella vista Kaikoura.We definitely will be back

Room Tip: The views from upstairs are wonderful . We were lucky enough to have snow on the mountains and it wa...
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  • Stayed: October 2011, traveled as a couple
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Thank judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellavistakaikoura, Manager at Bella Vista Motel Kaikoura, responded to this reviewResponded November 20, 2011

We are so glad that you enjoyed your stay with us again and hope to see you again in the near future. We really enjoyed having you and hearing all the news of your travels. See you soon and I will try to remember to always give you an upstairs room. Cheers Maz

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Reviewed July 28, 2011

We booked this motel because it was a good compromise between TripAdvisor reviews and price margin.

We booked a family room due to having an 18m.o. child who we had in a separate room.

Room was fairly clean, and motel in decent state all round - though not all appliances were in working condition.

Major, major disappointment to the stay was the fact that our room was not serviced. We were staying two nights, and observed the staff in the morning making their way slowly around the rooms. The staff observed us leaving in that morning (fairly early on) and we would have expected our room to be serviced at that point.

However, on returning early afternoon, we were surprised to find it still hadn't been visited - our toddler needed her afternoon nap, so we were inside for the next couple of hours. The motel staff came to service the room during this period, but refused to come back later - they were rather rude to us when we suggested that they let our child sleep and come back an hour later. It took some convincing for them to even change the towels and take the rubbish away.

Very disappointed - what could have been a nice stay spoiled by rude staff and poor service.

  • Stayed: March 2011, traveled with family
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1  Thank nevrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellavistakaikoura, Manager at Bella Vista Motel Kaikoura, responded to this reviewResponded August 8, 2011

I am so sorry that your stay was disappointing. We pride ourselves on friendly staff and very clean comfortable rooms and I apologise on behalf of the Motel that staff were rude to you. I was not aware of this happening and feel very badly about your experience. It must have been an extreamly busy day for the room not to have been cleaned before lunch, I do know that March was very busy and we put on 3 new staff members early March. I do not condone rudeness from any staff and can not understand why they said they would not come back as I would have done it my self later. I am also surprised about some of the appliances not working as we replace any that are not going when we are made aware of it. Please accept our apologies.

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Reviewed June 12, 2011

We stayed here for 1 night as part of our self-drive tour around the south island. Staff at reception were friendly and gave us a room with views to the ocean. Room is clean and comfortable and the bathroom looks newly renovated. My only complaint was the heater blowing hot air directly at me while lying in bed so we had to switch it off during the night. Had noticed a few Bella Vista motels around the south island and this was the first time we had stayed in one and we were quite impressed. There was a booklet with activities and another folder with restaurant menus in the room.

  • Stayed: June 2011, traveled as a couple
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1  Thank kaz188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellavistakaikoura, Manager at Bella Vista Motel Kaikoura, responded to this reviewResponded June 29, 2011

Thank you so much for your lovely stay with us. I am sorry about the heater blowing on you through the night and will warn others to turn the fan down before going to bed. I had not even thought about it so thanks for bringing it to my attention. Hope to see you again one day. Cheers Marilyn

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Additional Information about Bella Vista Motel Kaikoura

Address: 45 - 47 Churchill Street, Kaikoura 7300, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Kaikoura
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #9 of 20 Hotels in Kaikoura
Price Range: $101 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bella Vista Motel Kaikoura 4*
Number of rooms: 18
Official Description (provided by the hotel):
The Bella Vista Motel in Kaikoura has 18 units. Compact studios with tea and coffee making facilities, accessible units with microwaves, standard queen studios with kitchenettes, king studios with kitchenettes, Spa bath studio with a king bed and kitchenette through to 1 bedroom units with spa baths and cooking facilities. ... more   less 
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