We had a very late check in at 10 pm, the host was welcoming but she mentioned that none of our requests and notes made through agoda were passed on to her. Our requests were late check in and check out plus one extra bed. At the end she did accommodate all of our requests although the miscommunication did disappoint us a bit. We actually live in christchurch, but having made the booking through agoda gave her an impression that we are foreigners thus she used the sentence "here in new zealand..." quite a bit. The room was small but ok for us, the extrabed is actually a sofa bed in the connected 'living room', no tv in the room. The shower was inside the bedroom, the toilet is ensuite. The cleanliness is superb. breakfast is provided and homemade chocolate muffin is yummy!
- Official Description (provided by the hotel):
- Judy and her 'team' - Charlie (the poodle) and Henry (the cat)- welcome you to their home - come and relax at Brook House. Enjoy kiwi hospitality, comfy beds and cosy rooms. Bed & Breakfast in the house but 2 self catering cottages are now also available. Snpectacular mountain views from a peaceful rural setting just off State Highway 1. All this is just 2 km from the town centre and Whale Watch. See you in Kaikoura! ... more less
- Reservation Options:
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