After reading such good reviews, but husband and i decided to invest a hefty amount just to see these magical creatures. Also, it was our 10th anniversary, so we thought it would be really nice. Unfortunately we did not see any whales, but we did see few pods of dolphins, but it was from so far up, that they looked really minute. Though i understand that nature is unpredictable, it was still really really disappointing. Some whale trips do offer refunds, unfortunately this is not one of them. Neither do they offer you a second opportunity at a discounted rate. Go only if you have extra cash to spare and do it primarily for the view and secondarily for the whales.