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“Fake gold using in factory”
Review of Mountain Jade

Mountain Jade
Ranked #7 of 15 Shopping in Hokitika
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Attraction details
Owner description: No trip to New Zealand is complete without seeing New Zealand's premier Jade Carving studio and shop, at Mountain Jade. Come and see our carvers at work creating beautiful pieces of art and discover the mystical qualities of jade. Carving Tours: Showing the art of carving, and the process the stone goes through prior to it being carved. Opportunity to talk to the carvers themselves. Tour times by arrangement This is a Free of Charge activity.
Reviewed October 9, 2011

We´ve bought small jade in gold hart shape pendant with gold chain and after 1month the gold become dark and black.

2  Thank Miroslav274707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacob S, Manager at Mountain Jade, responded to this reviewResponded May 21, 2013

Hi Miroslav274707,

Sorry for such a late reply!

The necklace you purchased ($50 - $60NZD) is set in plated gold and clearly labelled with a 'PLATED GOLD' tag on the chain it comes with. However you raise an absolutely valid point, some of the necklaces seemed to tarnish faster than others. It seemed our supplier wasn't plating the gold thick enough hence its very short life span.

We have since rectified the problem. I would be more than happy to send you a replacement necklace free of charge as a gesture of good faith to apologize for your bad experience with us. Please email me - Jacob Sheehan - at sales@mountainjade.co.nz to organize the replacement.

Thanks for bringing your problem to our attention!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 - 49 of 54 reviews

A TripAdvisor Member
Melbourne, Australia
111
Reviewed December 16, 2003

A local told me to go to the Jade Factory & speak to Bevan Climo, one of the jade carvers. So I did, and he explained the symbols, the way the jade was carved and even did some carving for me to video tape and photograph him doing it. Then he asked me if I wanted to carve some myself. I showed him how to use the video camera and he taped me using the shaping machine. It was good to see a jade place that had affordable items as well as luxury ones. I got some lovely jade pendants for only $15NZ! It was so much fun and it was a great experience to remember. My husband had trouble getting me out of there!

11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2017
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Thank su262795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2016
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Thank Boris_Badertscher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2016
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Thank walquiriastorti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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