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“Worst Experience In New Zealand”

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Infinity Eden Lodge
Ranked #14 of 16 Greymouth B&B and Inns
The Woodlands, Texas
Level Contributor
541 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
“Worst Experience In New Zealand”
Reviewed April 16, 2010

Took forever to find this hotel....it is on a bluff overlooking the Tasman Sea. The room was clean, however, cramped and strangely furnished. We had arranged to have dinner in advance of our arrival advance but were advised when we arrived that dinner would not be served. The reason (which we later learned)....the owner had a good friend who had arrived and she obviously preferred to drink with her friend rather than take care of her guests. The owner obviously overserved herself and overslept the next morning -----serving breakfast late for all of her guests. Avoid this hotel like the plague!

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drlehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    24
    0
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
NSW Australia
1 review
Reviewed May 16, 2009

Experienced the incredible scenery & experience of the Tranzalpine Rail from Christchurch to Greymouth, wishing to stay overnight at Greymouth before continuing on a tour of the west coast and fiordlands. After a night of luxury and incredible hospitality at Infinity on Eden with hosts Robert and Susan, felt like forgetting the rest of the trip and staying put! Snuggled under possum rugs, drank fine red wine and ate gourmet meals in front of the fire. Loved every minute of our stay and would return tomorrow. Everything was perfect.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank WendyNSWAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lurchsta
1 review
Reviewed April 26, 2009

this is a beautiful place to stay the meals were yum robert and susan are awesome hosts we stayed in the premier suite and its vaule for money the spa is very relaxing we will be back again and again for sure we really enjoyed our stay

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lurchsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tahiti
1 review
Reviewed March 31, 2009

My husband and I were very surprised by this lodge in a modern and very tasteful style, really different from the other lodges we have seen in NZ. We were also delighted by the warm welcome of Susan, the owner. Our room was simply amazing. View to the ocean, small private terrace and inside a king size bed in a very nice decor. Bathroom even with whirlpool. We hadn't expected such a smart and different lodge. Many greetings to Susan and Robert ! The "Tahitiens"

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrisange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GB
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 22, 2009

Friendly hosts in amazing home. Double upgrade meant we had the most amazing room we had ever slept in. A must for any traveller in New Zealand

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TedGb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2009

Booked this without realising it is nothing more than a B&B.Rooms are tiny, the shower water spills over to the toilet,the kettle is in the wardrobe!! and you need 20/20 vision to see the small 12inch TV (that only has 3 channels anyway)attached to the wall.we never found the supposed fridge or bathrobes that were advertised.They did not exist at least in our room.One of the poorest value for money accomodations we have ever stayed in.Almost $200NZ and you get no room to move unless you venture out to the common areas.if we had wanted a hostel or B&B we would have booked that style and saved ourselves a bunch of money...the ocean views were non existent for those of us with rooms overlooking the back garden and as we were one of only two couples on site i am not sure why we were not allocated an ocean view room (do they exist???)...after a busy day on the glaciers and bush walking we only wanted some room to relax and unwind and we were not interested in obligatory conversations so after a drive to town for dinner we stayed in the cramped room and had an early night.Any attempt to open the windows showered us in insects and we found the confined space very airless and unconfortable.very very overpriced for the quality of accomodation you receive

  • Stayed March 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MargyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2008

We were a bit apprehensive at first as we had a little bit of difficulty finding the fridge (in the wardrobe) and TV ( above our heads when we walked inside our unit), but these were quickly dispersed when we walked into the communal area - absolutely brilliant. Susan (host) has numerous arty items around that really fits in well with the theme. It was a pleasant walk around the yard looking at the plants, goldfish and the 2 cats (although we are not cat-people, these 2 were great). They put on a splendid meal in front of us and the wine was first class. The room was very clean and tidy and the whole place was quiet and peaceful. If all you want to do is stay in a room for the night, this is not the place to go to. If you do want a serious relaxing night out talking and socialising (just the right amount), then what a great place to visit. We cannot compliment the staff any more - what a warm and geniune experience indeed. In all truthfulness, it was the best stay away from home we have ever had.

  • Liked — Heaps of space to move around freely
  • Disliked — A little cramped in the room - but then you only need to sleep in a bed for a night
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BarneyGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Infinity Eden Lodge

Property: Infinity Eden Lodge
Address: 15 Tasman View Road, Greymouth 7805, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Amenities:
Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 B&Bs / Inns in Greymouth
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Infinity Eden Lodge 4*
Number of rooms: 6
Official Description (provided by the hotel):
Your Home away from Home! We welcome our guests to relax & enjoy the Panoramic Mountain, native bush & sunsets over the Tasman Ocean from the heated Spa pool. Our spacious guestrooms with ensuites provide Queen or King size Beds. A continental breakfast for two is included in the room rate along with free wireless internet access, a laptop is provided for Guest use. In the evening we provide a traditional New Zealand Dinner menu. ... more   less 
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