We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good night”
Review of The Ashley Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Ashley Hotel
Ranked #17 of 20 Hotels in Greymouth
Scottsdale, Arizona
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good night”
Reviewed February 17, 2014 via mobile

Room was adequate. Spacious room adequate kitchenette. Clean. All made for a good night. Not a destination but a good value for your money. A good inn for exploring the Wild West. Internet was adequate. Pool looked inviting.

Stayed February 2014, traveled as a couple
Helpful?
Thank jimandlindav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, Manager at The Ashley Hotel, responded to this review, February 19, 2014
We are delighted you enjoyed your recent visit with us and found room and facilities met your expectations. Thank you for taking the time to post this review and we look forward to welcoming you back to The Ashley Hotel on your next visit to the West Coast.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    34
    70
    81
    40
    16
See reviews for
46
112
13
28
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Bradford, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 13, 2014

The Lodge house where we were accommodated smelt musty and damp. The decor was dated and the toilet cistern was leaking and continued to do so throughout our stay despite a receptionists best efforts to repair it. The Bathroom shower fitment was ancient. Internet was extortionately priced although the first 2 hours were free thereafter it was priced at NZ$10 per every 2 hours. The room we occupied needs a complete refurbishment. Mr Howard

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 461nirmalr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, General Manager at The Ashley Hotel, responded to this review, February 16, 2014
Thank you for taking the time to post your feedback. We sincerely regret not meeting your expectations on this occasion. We are however a little confused as we do not have a "lodge room" available at our hotel. We apologize for your toilet cistern leaking and have since had a plumber in to resolve this issue. We offer 2 hours complimentary per day/ per room as we feel this is sufficient for a guests stay. We take on board your constructive feedback and will work on ways to address these issues. We do hope we will have the opportunity to welcome you back to The Ashley Hotel to improve your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Greymouth hotels

Nelson City, Nelson, New Zealand
Level 5 Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 27, 2014 via mobile

Very reasonable priced hotel room kept to high standard, superb staff, good amenities.
Did not dine as too pricey for my company credit card, but otherwise very happy.
Even have big swimming pool and a gym. Bit out of town so best to have car.
Enjoyed the excellent sheets!
Struggling to find 200 characters so here are a few more...."....."......."........Ting tong idle I PO. "..........................................................................................................oh come on that must be 200 by now! Think something is wrong with this app as that must be enough.

Stayed January 2014, traveled on business
Helpful?
Thank Tamarilloinnelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, General Manager at The Ashley Hotel, responded to this review, February 4, 2014
Thank you for your feedback.
I will be delighted to share this excellent feedback with our team. We really focus on doing everything we can to provide the best service possible and they will be pleased to see you have had a fabulous stay.

Thank you again, we are looking forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 25, 2014

Terrible place room smelt of old chip fat when I told lady at reception she came and sprayed some perfume in the room. Chipped mugs, extension leads in bedroom without safety breaker terrible place won't be back

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tonyjtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, General Manager at The Ashley Hotel, responded to this review, February 4, 2014
We are sorry we did not your expectations. In regards to the smell in the room, we apologize for this and understand it was previous guests style of cooking, we have since had carpets and all upholstery commercially cleaned to remove the smell. In regards to extension leads in rooms we do have safety breakers on all our electrical boards. Thank you for your feedback and we wish you all the best with your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 25, 2014

Hotel was okay staff were lovely and friendly restaurant served up lovely meals and decent breakfast. Room was clean we had two TVs one in bedroom and sitting area which was nice. Wrong location a bit out of town but that is just my opinion.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheila t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, Manager at The Ashley Hotel, responded to this review, January 26, 2014
Thank you for your review. We are glad to see you enjoyed your stay with us and we wish to welcome you to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 19, 2014

Big enough for a 2 bedroom. Oldish kitchen, rusty fridge which did not matter as all we have is a few drinks and kid's medicine. It does have a microwave. Restaurant is expensive, so did not book it. Went into town (have to drive into town). There's a new world 2 min drive or countdown on other side of town. Needs an update. Bed sheets are clean, but bedcovers smell like they haven't been washed. Good enough for the money. Basic toiletries provided. Good price for a 2bd. Large TV with basic analogue channels.

Room Tip: Close to main road, I'm hoping the noise will die down although we are right at the back. I can...
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BSM56F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, Manager at The Ashley Hotel, responded to this review, January 26, 2014
Thank you for your review. We appreciate all feedback and your time taken to leave your comments. We do however carry digital and satellite channels only. Once again thank you for your review and we wish to welcome you to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2013

The family unit we had was really run down and the worst thing was it smelled disgusting. I think they had someone staying in the family unit long term and the bad odour stayed in the room. The moment we walked into the room, we called the receptionist whether we could change the room as the smell was unbearable, but no luck. We literally had to put a sheet of linen over the couch, as it has stains on it. Perhaps their studio rooms are in better condition, but I definitely wouldn't recommend their family units.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melanie H, Manager at The Ashley Hotel, responded to this review, January 5, 2014
Thank you for your review. We take cleanliness matters very seriously and sincerely apologize for the issues raised. We have since thoroughly checked all family apartments for any signs of stains or anything out of the ordinary. We also apologize for the odour while staying and understand it was previous guests style of cooking. Once again we apologize and thank you for your feedback, please feel free to contact me directly by email if there were any other issues - melanie@williamshotels.co.nz.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Greymouth hotels
1.9 mi away
Kingsgate Hotel Greymouth
Kingsgate Hotel Greymouth
#18 of 20 in Greymouth
461 reviews
0.5 mi away
The Alpine Rose Motel
The Alpine Rose Motel
#3 of 20 in Greymouth
186 reviews
3.1 mi away
Paroa Hotel
Paroa Hotel
#5 of 20 in Greymouth
131 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Gables Motor Lodge
Gables Motor Lodge
#4 of 20 in Greymouth
366 reviews
0.7 mi away
Scenicland Motels
Scenicland Motels
#1 of 20 in Greymouth
305 reviews
0.9 mi away
Coleraine
Coleraine
#2 of 20 in Greymouth
333 reviews
Show Prices
Show Prices
Show Prices

Been to The Ashley Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ashley Hotel

Property: The Ashley Hotel
Address: 74 Tasman Street, Greymouth 7840, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 20 Hotels in Greymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Ashley Hotel offers a wide range of rooms types from standard hotel/motel rooms to one & two bedroom family units. Dine in our Ala Carte Restaurant, relax with a drink in our house bar, or talk a leisurely walk along the beach which is only a 5 minute walk from our door. Our friendly staff look forward to offering you superior West Coast Hospitality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your The Ashley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ashley Hotel Greymouth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing