A group went to this motel were warned by local organisation after booking not to go there but had paid in cash so couldnt get their money back. We were warned and hadn't paid so cancelled at least a week before and booked another place. However we transported some of the group to this motel. It was absolutely terrible, the piddly little heaters made a noise and the plastic was melted and it smelt of buring plastic, the lamp was old and ricketty all crooked looked so dangerous like it could fall over and the sheets were all oldfashioned and different colours the pillowcase was different colour too. Not even a sofa or lounge chair in the unit we saw only funny old table and chairs you had to sit on the bed. Freezing units at the occupants didn't want to risk using the electric blankets - looking at the state of the lamps and heater who would want to risk the blankets - bet they have never been checked. The linen was old looked like it should have been in the rag bag. When we cancelled our unit at least a week before we went to Wanganui the manager was as nice as pie, emailed back confirming our cancellation, by low and behold, a few days after arriving home we received an account saying he had taken the payment for the nights accommodation out because we had to still pay it. So our visa was charged with the cost of a nights accommodation - $77.00 which is a huge ripoff anyway when you see the state of the place. Totally disgusting and they have false advertising, on the account we received they had the cheek to have Wanganuis best accommodation, it has really put me off going to Wanganui again the council should clamp down hard on this guy he's a rip off and desperate for money. We got a place for 99.00 which was outdated but at least had a decent heater and clean bedding and towels so for that can't complain. Compared to the Bignell it was a palace so would hate to see what other motels in Wanganui are like, they should rail road this guy as he is giving the place a bad name. He even had the cheek to offer us a ten per cent discount when he sent us the account charging us 77.00 for the night we didn't even stay there.!!!!!!! Don't trust this guy don't go near the place, horrid horrid horrid and so cold.
- Official Description (provided by the hotel):
- $50 MOTEL. Save $$ On Your Accommodation. Come stay with us! Large new units available with one or two bedrooms. 36 caravan sites set in park-like grounds. Close to city centre. Quiet location. 24-hour camera security. Friendly atmosphere. ... more less
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- Also Known As:
- Bignell Street Hotel