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“Very relaxing comfortable stay”

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Kingsgate Hotel The Avenue Wanganui
Ranked #23 of 26 Hotels in Whanganui
Reviewed May 30, 2013

Despite no reservation when we arrived (problem with our travel agent?) we were made very welcome and a room was quickly found which was both very comfortable and roomy. While a city centre hotel, the décor and the standards of the facilities on offer was excellent and easily found. We had breakfast and dinner both nights of our stay and were very happy with the quality and choice on offer. We certainly did not go hungry! The reception desk was very helpful in providing help and guidance to what was on offer in the city which was an enjoyable short walk away. A very good base to have to explore the whole area.

  • Stayed: May 2013, traveled as a couple
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Thank Ian5982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded December 1, 2013

I am glad to hear that you had a comfortable stay. Our reception staff work hard to make a guests stay enjoyable and rewarding, I am glad that you benefited from their local knowledge of the area. That is great that you enjoyed our meals. We look forward to seeing you again. Safe travels.

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Reviews (104)
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67 - 73 of 104 reviews

Reviewed May 24, 2013

Although it was hard to find this hotel at night- needs a lit sign on the street front, staff were welcoming. The hotel is of its time but everything clean and comfortable. Rooms a good size, but bathroom ready for an update. It was a nippy night so would have liked an electric blanket on the bed, the wall heater looked antiquated and was not sure how to operate. However, had everything one needed for an ovenight business trip.

Stayed: May 2013, traveled on business
Thank forans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

I'm a regular visitor to Wanganui for work and always find the staff friendly and helpful. My last visit was a stay for 4 nights. I didn't want to eat yummy and weight gaining restaurant meals for 4 nights, at my request the Manager put a microwave oven in the room for me. Thank you. I will continue to stay here.

Room Tip: In the hotel on the pool side - no road noise
  • Stayed: May 2013, traveled on business
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1  Thank makere105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded December 1, 2013

Thank you for you feedback. I am glad that you enjoyed your 4 nights with us at the hotel. Our staff work hard to help out in any way they can. We do have kitchen units with full kitchen facilities for your next stay if needed. We look forward to seeing you again.

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Reviewed March 9, 2013

Very friendly staff. We were well directed to our room but was really disappointed with the state of the bathroom - clean but very run down. Used the toilet and the push button broke so went back to reception. Was given another room key straightaway and shown to the next room by another friendly staff member. Another room in desperate need of attention - very old, 1970s and the duvet and valance was in serious need of replacing - stains and marks everywhere. Bed and pillows normally dont bother me but i had a dreadful sleep and woke with a very sore back. Pool area was very pleasant and handy. Breakfast in the morning was average - side of mushrooms very rubbery and no taste other than oil. Eggs Benedict - eggs were poached but were severly hard boiled. Husbands big breakfast was nothing like the size of other places we had visited, poached eggs were actually hard boiled. Overall a bit disappointed as the internet shows photos of almost a different place. I would choose to stay elsewhere

  • Stayed: March 2013, traveled as a couple
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2  Thank Ang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded March 12, 2013

We appreciate your feedback about your recent stay. I am glad to hear that you found our staff friendly and attentive. I apologize that your room did not meet your expectations. We have started renovations to improve all bathrooms at the hotel. The recently renovated bathrooms look great. We look forward to offering you a more satisfactory experience if you choose to visit again.

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Reviewed March 6, 2013

The comments about this motel's maturity excepted, I had a good night.

Personnel were very friendly and attentive. You cannot buy that? The rooms are not new but it was clean & everything worked just fine. The bed is way too soft for my liking though.

I ate in house, had an Angus Pure filet which was 100%, cooked as requested etc. Perhaps too many flavours on one plate? The main taste was the meat, bacon & mushroom, great, but to my taste that needs plainer accompaniments like mash or rice rather than mustard sauced potatoes? The steak was excellent though!

Stayed: March 2013, traveled on business
2  Thank Waggersting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded March 12, 2013

I am pleased to read that you enjoyed your meal and that overall you enjoyed your stay with us. Our staff do try their best to make everyone's stay an enjoyable one. We are lucky enough to have some great chefs here. We appreciate your feedback and hope to see you back at the Kingsgate Hotel next time you are in town.

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Reviewed January 23, 2013

On the internet it looked really up market and new but badly needs a update and loving care.was clean and tidy just getting old needs renovating.
OK service staff didnt show to room or anything bit expensive when so old.

  • Stayed: January 2013, traveled solo
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1  Thank mars14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded March 12, 2013

We appreciate your feedback about your recent stay. I am glad that you found our rooms clean and tidy, our staff are very dedicated to keeping everything up to a high standard. I apologize that you found the hotel dated. We have currently started our renovations and we are putting in new bathrooms across the hotel. We look forward to offering you a recently renovated room if you choose to visit us again. Thanks again.

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Reviewed January 20, 2013

We had a KIng Room, light and sunny overlooking the pool. Modern decor and very comfy. However most important we were given access to the room at 10.30 which was invaluable as we had flown form Auckland and had to prepare for a 2.30 wedding. Thanks a lot Kinsgate..

Room Tip: The king bed room was worth the extra money
  • Stayed: January 2013, traveled with family
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1  Thank wendy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freya N, Owner at Kingsgate Hotel The Avenue Wanganui, responded to this reviewResponded March 12, 2013

Thank you for your valuable comments, it was great to have you stay and I am glad that you found it comfortable. We are more than happy to let people check in early to their rooms if they are available. Thank you for choosing to stay with us and we look forward to welcoming you back again soon.

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Additional Information about Kingsgate Hotel The Avenue Wanganui

Address: 379 Victoria Avenue, Whanganui 4500, New Zealand (Formerly The Avenue Hotel And Conf Ctr)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Whanganui
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 26 Hotels in Whanganui
Price Range: $99 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kingsgate Hotel The Avenue Wanganui 3*
Number of rooms: 41
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