This used to be a favourite place for me to go either on my own, with my husband or I would take my granddaughter after school for hot chocolate and a cake. When my husband and I were there for lunch one day it seem to take forever to get my lunch. There was nobody at the counter and I waited more than 20minutes. When I spoke to the owner about this he was very apologetic about it and gave me a complimentary $10 voucher and a free coffee for my next visit. Very nice I thought. I went back and used my voucher and was happy with the way thins went. On our next visit which wasn't that long after that we waited again for nearly half an hour and when the food came it wasn't hot. I pointed this out to the owner and he literally blew up and accused me of purposely complaining. Needless to say we haven't gone back an have told many friends why. Such a shame really because it was a favourite of ours and no longer is. We haven't been back and if we go to the park where the cafe is we take our own food.