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“Clean Comfortable Apartments”

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Quest Palmerston North
Narre Warren, Australia
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Clean Comfortable Apartments”
Reviewed May 3, 2014

Great value, modern, clean and comfortable apartments with full kitchen facilities. In a great central location within easy walking distance to a variety of restaurants and shops. Wifi is included in the charge and the service from checkout was outstanding.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevinmeryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Manager at Quest Palmerston North, responded to this review, May 5, 2014
Thank you so much for taking the time to complete and submit your feedback. We love hearing how your stay has been . We continually strive to provide excellence and are greatly encouraged when you, our guest, have told us how you have been satisfied.

The Team at Quest Palmerston North look forward to having you come to stay with us again.
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92 reviews from our community

Traveler rating
    38
    32
    14
    7
    1
See reviews for
21
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Wellington, New Zealand
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 20, 2014

This is one of those places where predictability is the key theme.

It's all good, but be aware that car parking is not undercover and securing an off-street car park requires you to 'radio ahead' folks.

Inside the accommodation is modern, and functional. Very Quest.

Arrival on an Easter Good Friday didn't go so smoothly, even having booked ahead on the Wotif. That was a bit disappointing, but they recovered from that.

If you are staying for some time in Palmy and don't need your vehicle at the front door, this place has the best of locations and highest level convenience. Recommended for those who like apartment style dwelling.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Manager at Quest Palmerston North, responded to this review, April 21, 2014
Thank you so much for staying with us and taking time to give your feedback, we really appreciate it.

Our apologies for your check-in time not going so well, we are trying to work on this so as to avoid a similar occurence in the future.

We do believe being so centrally located is one of our better advantage, right across from the Square which is the city center, the Plaza Shopping comprising of 103 stores right at our backdoor and International cuisine just a 5 minute walk away. Unfortunately this also means very limited car parking availability. We assure you that we are looking into every avenue possible to procure more spaces.

Again we thank you for choosing to stay with us and we look forward to seeing you again soon.


The Manager
Quest Palmerston North
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Vancouver, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 14, 2014

We spent two days in Palmerston North, during our journey to see the beautiful country of New Zealand.
Picked this hotel for the location and we were surprised with the price (compared with USA's good located and fully equipped/kitchenette,washer and dryer, etc. hotels!!).
Also, room was clean and the staff courteous and helpful. Restful and quiet on the night time; beautiful park across the street.
Overall, a very good experience for us.

Room Tip: Take a room upper floor -to better see the city and the surrounding mountains.
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MonaRail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, April 21, 2014
Thank you for choosing Quest Palmerston North and for taking time out of your day to give us your feedback. We are so glad your stay with us was enjoyable.Our team takes pride in excellent efforts and receiving great reviews inspire us to know that these are appreciated. We would like you to think of Quest as your home away from home.

We look forward to seeing you again.


The Manager
Quest Palmerston North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 3, 2014

Perfect place. We like to stay at Quest hotels whenever we can, and this one was a good choice. GREAT location, very clean and tidy, and included all the bits and pieces you might need in the kitchen and bathroom, and we really appreciated the aircon in the room. We had an issue with our trip (not related to this hotel), and asked the reception office from some help with a few little things and they were just lovely! We will definitely stay there again next time we are in Palmerston North.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DanaGSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, April 4, 2014
Hi and thank you for your review.
It's great to see you enjoyed your stay with us, and your comments are appreciated.
We agree that our apartments are equipped with everything a guest may need, right down to the choice of both dishwashing liquid or powder - both are provided!.
Thank you for your lovely comments about our reception staff, I have passed these on and they take great encouragement from it.
We look forward to seeing you again in the future!
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Tumut, Australia
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 24, 2014

We had literally 9 hours in our room so we didn't stay long that's for sure. When we booked we asked if we could have an early check in as we had to be at a wedding at 12pm. I was told to call on the day and see if the room would be ready, as it turned out we didn't need the room to prepare for the wedding so we just called in on our way to see about dropping our car off but luckily for us our room was ready so we could dump our bags and go. I didn't get much of a chance to look over the room but from what I could see it was very compact with everything required for a self contained room. The bed was comfy and the room clean. The only thing we noticed in the morning was the bad view out the window but really it only takes common sense the realise that this place would not have much of a view being surrounded by buildings. It has a great location right near the town square of Palmy and it was not at all noisy. Overall a nice stay albeit very short!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krush7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, March 26, 2014
Hi and thank you for your review.
It's great to hear our housekeeping team ensured your room was ready when you needed it. They are very efficient, hard workers and are appreciated by all. They are also responsible for the high cleanliness standard of the room :)
Some rooms have better views than others - about 75% of our rooms have fantastic city or ranges views, please request one of these with your next booking.
We're glad to hear you enjoyed your short stay. We hope you see you again :)
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Wellington, New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 23, 2014

I had no problems at the check-in following the after hours procedure.
The hotel uses a key- card system for the rooms ( instead of keys) which is ideal to carrying in a small wallet.
The air conditioning was fantastic after a long busy day. The room was cleaned daily.
There are facilities for coffee and tea in the apartment.
Excellent value for money, the location is on the inner city, no reasons to rent a car or to pay for a taxi.
I'll go back on the same place whenever I'll have to travel to Palmerston North.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laura_mc_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, March 26, 2014
Hi Laura and thank you for your review.
It's great to see your enjoyed our after hours service. We aim to be available to meet guest needs 24/7, as we feel yor needs are very important.
We agree, the apartments are fantastic - the air conditioning and tea/coffee is often a welcome aspect of them all year round.
Our location is also one of our most praised points - you can walk to just about any destination.
Once again, thank you for your feedback and we look forward to seeing you again.
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Wellington, New Zealand
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 3, 2014 via mobile

Very tight rooms with less than modern surroundings. Room cost was $144 a night. Very little parking attached to the hotel. More to the point no access from Carpark to rear of hotel. Hotel is clean, but in reality you can get better value for your money by going slightly out of the main square.

Stayed March 2014, traveled on business
Helpful?
1 Thank Pancake2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, March 5, 2014
Hi and thank you for your feedback regarding your recent stay.

Our limited carparking is due to our wonderful central location in the CBD. However, we do have two carparking sites available, underground parks and also our outdoor park, which appears to be the one you were allocated. You are correct that there is no rear access into the hotel from the outdoor carpark. If there is an issue with this guests are able to request an underground carpark, from which we have elevators direct to the floor your apartment is on.

Our rate reflects the fact we are so central - many guests find this to be a deciding factor in selecting their accomodation, especially our business guests who fly in and therefore require most things to be within walking distance.

We look foward to assisting you with you accomodation needs in the future.
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Additional Information about Quest Palmerston North

Property: Quest Palmerston North
Address: 1-17 Fitzherbert Avenue | Corner of Fitzherbert Avenue and The Square, Palmerston North 4410, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Specialty Lodging in Palmerston North
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Quest Palmerston North 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
Central, Spacious, modern apartment style accommodation right in the centre of Palmerston North for the discerning corporate or leisure guest, for both long term and short term stays. ... more   less 
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